830 – Part/Full Time Practice Manager – Blackburn

Part/Full Time Practice Manager

  • Work/life balance – 4 days a week (9-hour work days)
  • Blackburn – close to home – paid lunchtime – community based GP practice
  • Commencement early May – parking on-site

Do you pride yourself in your entrepreneurial and ownership skills?  Have you prior experience running GP practices? Do you like to lead a team independently and love variety?  Then we want to hear from you.

Our community practice (a registered charity) which is a faith based medical centre (newhopemedical.com.au) is seeking a professional, highly organised and experienced Practice Manager.  You pride yourself in being able to multitask with attention to detail to each and every task and have great team building skills.  You will be responsible for the overall running of the practice whilst developing a culture and aligning with the NewHope Baptist Church vision.  Our Part Time Registered Nurses and Part Time Medical Receptionists will report directly to you.

This role will be overseeing our GP practice, along with working with our Finance Department and Board.  You will receive full training/on-boarding from our outgoing Practice Manager.  Our practice location is in Blackburn.  You will manage the day to day running of our clinic and report directly to the Secretary of the Board.


  • Manage overall practice workflow and billing, receipting, reconciliation and rostering (staff)
  • Assist with room allocation/doctor rostering within the clinic in conjunction with the admin staff
  • Oversee and manage 3 yearly accreditation
  • Day to day running of the clinic including dealing with conflicting priorities.
  • Utilising the Practice Manager Association and Primary Health Network to update our medical software/regulations to ensure it is current
  • Oversee management of HOTDOC software, including reminders, recalls and bookings
  • Ensuring the practice is compliant with current legislation
  • Manage all HR issues relating to: Admin Staff, Nursing Staff, contracted Doctors, Specialists and Allied Health
  • Primary contact and liaison for all contracted services and stakeholders
  • New Doctor recruitment/interviewing/paperwork
  • End of day, week and month financial reporting, reporting to the Board (6 to 8 times per year) regarding negotiated KPI’s.
  • Regular database maintenance
  • Understanding and being skilled in basic book-keeping Xero (or similar) and working with our Finance Team (reconciliation of Xero advantageous) no payroll required
  • Ensuring current processes and procedures are working well, and seeking to upgrade any areas needing improvement
  • Attending regular weekly, monthly and quarterly meetings with relevant stakeholders and creating agenda for these meetings and provide minutes to all relevant parties
  • Accountable for the provision of professional management services to the Medical and Counselling (Allied Health) practice.
  • Ensuring the practice is COVID-19 safe and compliant with current regulations
  • Organising and managing Marketing and Promotion in partnership with the NewHope Communications team.

Key strengths:

  • Being able to lead by example, and promote a positive and inclusive working culture
  • Unflappable and flexible, adapting to the practice and the Doctor’s and Board’s needs
  • Professional in presentation, written and verbal communication
  • Previous experience in GP Practice Management/Operations Management – community based practices viewed highly
  • Experience with Best Practice
  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear, concise communicator who pre-empts stakeholders and staff’s needs, and who is proactive not reactive.
  • Honest, trustworthy, loyal and dependable
  • Approachable and willing to work with all stakeholders


  • 3-5 years Practice Management experience (GP viewed favourably)

The successful applicant will be rewarded with a supportive work environment as well as a good remuneration package, dependent on experience.  Apply now via RWS website Current Positions – RWS (roomswithstyle.com.au)  and quote reference 830 or via this forum.

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