835 – Part/Full Time Medical Secretary – Fitzroy

Medical Secretary

Part/Full Time Role

  • 5 days per week – Cardio Thoracic (and Respiratory Physicians) Private Practice
  • Commencement early May – Fitzroy – Audio Typing
  • Work with the best – Zedmed – Amazing Public Transport options

Are you proud of your customer service skills?  Do you love to make a difference in people’s lives?  Is Audio Typing your specialty?  Then please read on.

We are looking for a proactive, organised and motivated Medical Secretary to join our fantastic renowned team.  Experience in Cardio or Thoracic specialty would be viewed highly.  We are in Fitzroy near Parliament Station on the grounds of St Vincent Hospital.

Foremost with this position, is providing empathy, compassion and care for our patients.  Our patients are our number one priority (this cannot be overstated). You will love to wow our patients with your professional, nurturing and accommodating manner including your impeccable presentation whether in person, on the phone or via email.

Key responsibilities:

  • Have a great understanding and extensive experience in Theatre Bookings, Surgical Quotes and Billing – including organising Surgical Assistants, Anesthetists etc
  • Medium to expert level of experience and understanding of Zedmed Medical Software including producing reporting
  • Having great team player attributes – working together to produce an smooth operating efficient practice.
  • Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
  • Handling consultation sessions (meet and greet – relief only) telephone queries and email correspondence in a professional and warm understanding manner
  • Audio Typing for our Respiratory Physicians and Surgeons
  • Managing clinical appointments
  • Invoicing and receipting for consulting (including chasing overdue accounts)
  • IT Savvy with great troubleshooting skills
  • Managing incoming emails including screening and prioritising
  • Multi-tasking and performing ad-hoc duties as required
  • Ensuring the practice is running in an efficient manner, including ensuring all tasks and including administration are up to date.
  • Assisting the Surgeons/Physicians and Practice Manager in ad hoc duties as required
  • Collaborating with other staff to provide a seamless process for our team and patients
  • Ensuring our rooms are always immaculate, including the consulting rooms

Essential skills and experience:

  • Previous experience as a Medical Secretary in a Private Practice setting (Cardio Thoracic experience viewed highly)
  • Zedmed experience
  • Ability to be flexible in prioritising duties
  • Excellent verbal and written communication skills
  • Well presented and professional in attire and compassionate with all patients
  • Ability to work independently at the front desk and assist the team


Monday, Tuesday, Thursday and Friday – 9am till 5pm
Wednesday – 9am till 1pm

If you are after an exceptional opportunity, then this is the role for you.  We take pride in the care we provide our patients and would love someone to join us with the same ethic.

Please apply and include your resume and a cover letter, explaining why you would be a great candidate for our practice.  Please quote ref 835 and follow our RWS Instagram page (recruitmentatrws)

How do I get started with RWS?

Complimentary Consultation
Opening hours
Mon – Fri 9.00 – 5.00pm
Camberwell head office
Level 1, 539 Riversdale Rd
Camberwell VIC 3124
Interstate offices
  • NSW: Martin Place, Sydney
  • WA: St Georges Terrace, Perth
  • QLD: Milton Street, Brisbane
  • SA: Pirie Street, Adelaide
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