849 – Full Time Senior Medical Secretary/EA – Richmond

  • Great package – renowned Orthopaedic Practice – Epworth Richmond
  • EA & Medical Secretary role working solely for one surgeon
  • 8.5 days per fortnight (long days–full time wage) – commence May

Do you like to make a difference in our Surgeon and patients’ lives?  Are you looking for your next career move or to utilise your existing outstanding EA skills in another industry? Then please apply.

Our practice
Our practice (12 Surgeons) is seeking a Medical Secretary/EA to work closely with one of our Orthopaedic Surgeons. We provide the benefits of a large practice (with all the perks) along with the benefits of working one on one with one of our renowned Orthopaedic Surgeon.  Please note, we are willing to train approved candidates from other professional industries with similar skill sets.

The role
You will work closely with our Surgeon to maintain and manage his consulting and theatre lists and managing all aspects of his very busy surgical practice. This will include theatre bookings, quoting and billing.  There will be some audio typing involved. You pride yourself and gain job satisfaction on being time efficient and self-motivated. You will also be supported by our delightful Junior Medical Receptionist (part time) who will report directly to you. Once fully competent and fully trained in the role, WFH options will be considered, possibly 1 to 2 days per week.

The ideal candidate will have:

  • Extensive Medical Secretarial (and EA) experience, preferably within a private surgical practice
  • High attention to detail along with priding yourself on your organisational skills
  • Medium to expert level of experience and understanding of Genie Medical Software including producing reporting (or other relevant medical software)
  • Be experienced in working with various health funds Medicare, VWA/TAC and ECLIPSE
  • Managing consultation sessions (meet and greet) telephone queries and email correspondence in a professional, warm and empathetic manner
  • Invoicing and receipting for consulting (including chasing overdue accounts)
  • IT Savvy with great troubleshooting skills
  • Managing incoming emails including screening and prioritising
  • Efficient can-do attitude – with great work ethic – always striving to improve
  • Multi-tasking and performing ad-hoc duties as required by Surgeon or Practice Manager
  • Ensuring the practice is running in an efficient manner, including ensuring all tasks and administration duties are up to date.
  • Assisting the Surgeon in EA and ad hoc duties as required
  • Collaborating with other staff to provide a seamless process for our team and patients
  • Driver’s licence (allowing you to travel when needed to other sites – notice given)
  • A dedicated home office, with access to a computer and internet.

Essential skills and experience:

  • Display professionalism and warmth in all aspects of your role including, verbal, presentation and in writing
  • Diary management of both practice and personal diary for the Surgeon
  • Strong communication skills including conveying messages in a timely manner, whether by writing, verbally or electronically
  • Managing consulting sessions and excelling at flexibility when prioritising tasks
  • Managing and overseeing, theatre lists including hospital bookings and investigation bookings including quoting, billing and receipting
  • Liaise with all stakeholders including Surgeons and other health professionals and staff, internally and externally.
  • Pre-empting the Surgeon’s requirements when needed.
  • Maintaining and forwarding accreditation paperwork to hospitals (including AHPRA registration)
  • Updating fee schedules
  • Manage all incoming and outgoing electronic and paper mail
  • Audio typing as required
  • Abide by and follow all practice policies

Hours: Monday to Friday
Inclusive of a .5 day working day Thursday (week 1) and RDO Thursday (week 2).

If you are after an exceptional opportunity, then this is the role for you.  We take pride in the care we provide our patients and would love someone to join us with the same ethic.

It is a practice requirement that you are fully vaccinated against COVID-19, and will be asked for your vaccination certificate during the Recruitment process


Please apply and include your resume and a cover letter, explaining why you would be a great candidate for our practice.  Please quote ref 849 and follow our RWS Instagram page If this is a role that interests you.

How do I get started with RWS?

Complimentary Consultation
Opening hours
Mon – Fri 9.00 – 5.00pm
Camberwell head office
Level 1, 539 Riversdale Rd
Camberwell VIC 3124
Interstate offices
  • NSW: Martin Place, Sydney
  • WA: St Georges Terrace, Perth
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