882 – Part Time Medical Receptionist – Ringwood

 

Part Time Medical Receptionist

  • September start – specialist training provided – 3 days per week
  • Amazing warm and nurturing culture – amiable and approachable Geriatrician
  • Ringwood – parking on site – Genie Software

Do you love to provide great customer service? A personality that loves going above and beyond for our vulnerable patients? Then we want to hear from you.

An established Geriatrician speciality practice is seeking a compassionate, empathetic, self-motivated and customer service minded Medical Receptionist for a permanent Part-time role (Tuesday to Thursday) in Ringwood, if you have GP experience and want a more customer service-based role, please apply. The successful applicant will be comfortable with the day-to-day requirements of a busy specialist practice and have outstanding customer service skills (can’t be overstated – we have vulnerable patients that love our support) and a professional telephone manner.

Our ideal candidate will have the following:

  • Experience using Genie (or similar medical software programs)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Experience at a speciality Medical Practice
  • Professional appearance and demeanour
  • Ability to work independently with initiative and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment
  • Pride themselves on their customer service skills – and genuinely want to make a difference in our patients lives
  • A genuine desire to be trained and upskilled to assist our practice
  • Ability to cover leave (with notice)

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times – even an empathetic chat on the phone
  • Scheduling and managing patient appointments including managing consulting sessions
  • Collecting and entering patient details and administration services
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries
  • Patient billing and processing of payments
  • Supporting and assisting the Physicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you and discuss moving forward.  Please upload your resume and cover letter and quote ref: 882

 

Days: Tuesday to Thursday (negotiable)

Hours 9:00am till 5:00pm (end of consulting)

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.