957 – Part Time Medical Receptionist – Penrith

Part-Time Medical Receptionist

  • October commencement – 3 days per week – work/life balance
  • Work close to home – Brand new modern rooms – Lovely Urologist
  • Gentu medical software – Penrith – partially subsidised parking is available.

Does your customer service skills only come second to your attention to detail?  Do you love to work in a warm empathetic environment? Then please read on.

About Us

We are an established Urologist private practice with a great supportive team. Our patients are lovely and the culture is warm and relaxed.  We love coming to work and making a difference in our patients lives. There is partially subsidised parking underneath the practice. We are located in Penrith. Our team consists of a Surgeon, Practice Manager and a Medical Secretary.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service-minded Medical Receptionist for a permanent Part-time role (Monday to Wednesday), if you have GP/Medical experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a very busy specialist practice and prides themselves in their attention to detail skills – and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

  • Experience using Gentu (or similar medical software programs).
  • IT savviness and able to troubleshoot.
  • Excellent communication skills with a positive and friendly manner and can-do attitude.
  • Experience at a speciality Medical practice (or any Medical practice).
  • Professional appearance and demeanour.
  • Ability to work independently with initiative and also love being part of a team.
  • Ability to work well under pressure and to multi-task in a busy environment.
  • Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients’ lives.
  • A genuine desire to be trained and upskilled to assist our practice.
  • Ability to cover leave (with notice).
  • Audio typing experience and skillset (touch typing as a minimum).

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner.
  • Assisting with consulting sessions and meet and greet along with our team.
  • Delivering exceptional customer service at all times – even an empathetic chat on the phone.
  • Scheduling and managing patient appointments including managing consulting sessions.
  • Collecting and entering patient details and administration services.
  • Answering phone calls and inquiries in a professional and friendly manner.
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries.
  • Patient billing and processing of payments.
  • Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you and discuss moving forward.  Please upload your resume and cover letter and quote ref: 957

Days: Monday to Wednesday (negotiable)

Hours 8:30am till 4:30pm

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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