Author: Rowena

973 – Assistant Practice Manager – Rosebud

Assistant Practice Manager

Part Time

  • Work/life balance – 3 to 4 days a week – parking onsite – great wage
  • Rosebud – close to home – multi-site GP practice – Best Practice
  • Family friendly culture – community minded – commencement asap

Do you pride yourself in your team-building skills? Have you prior experience in a senior role at a Medical practice? Is cultivating a great culture your forte? Then we want to hear from you.

About Us
We are a multi-site very family friendly and community minded (4) GP practice. Our mixed billing GP practice is seeking a professional, highly organised and experienced Assistant Practice Manager.

We have 22 GPs, 10 RN Nurses (including our Nurse Manager), Practice Manager, and a Team Leader at each site. Along with 8 Allied Health Practitioners. We have a fantastic culture where we don’t stand on hierarchy, our Principals are part of the team, and willing to assist in pragmatic tasks if required.

Our practices are located at the end of the Peninsula. Most of our patients are local and very loyal to our practice. The role will be located at Rosebud. There is little to no overtime required. Each practice is across from the beach, allowing you to refresh and refuel whilst taking your lunchtime stroll.

This role will be overseeing our GP practice sites, along with working with our Practice manager, who you will assist in managing the day-to-day running of our sites and its associated properties, entities and report directly to our Practice Manager and Principals.

About You
You are seeking a work/life balance, willing to work 3 or 4 days per week. You may have come from a Practice Manager role, and wanting to downsize and enjoy what the beautiful Mornington Peninsula has to offer.

Our preferred candidate comes from a senior position in a GP practice, where great culture was a priority. We have four sites, so it would be ideal for the Assistant Practice Manager to speak daily/visit weekly our different sites and liaise with our staff and team leaders at each site. Ideally to be their mentor and first contact point for any issues. Ensuring they feel listened to and engaged. Your flexibility, approachability and adaptability are forefront of your dealings with our team.

You pride yourself in being able to multitask with attention to detail to each and every task and most importantly have amazing team-building skills. You will be responsible for continuing to develop a fantastic culture and aligning with the practice’s vision.

Duties:

  • Manage overall practice workflow and billing, receipting, reconciliation, along with utilising deputy for rosters and payroll.
  • Assist with room allocation/doctor rostering within the clinic in conjunction with the team leaders and Practice Manager
  • Assist in the management of 3 yearly accreditation
  • Assist in the day-to-day running of the clinic including dealing with conflicting priorities.
  • Assist in managing all HR issues relating to: Admin Staff, Nursing Staff, contracted Doctors, Specialist and Allied Health – escalating to the Practice Manager as required.
  • Payroll (staff) and Facility fees for our 22 GP’s, this is to be performed fortnightly.
  • Experience in MYOB is viewed highly (we have an external bookkeeper who undertakes BAS etc)
  • Team building experience, being at the forefront of assisting us to build a great culture at the practice.
  • Managing PIP/WIP, chasing bad debts (limited).
  • Managing conflict resolution and patient complaints.
  • Ensuring current processes and procedures are working well, and seeking to upgrade any areas needing improvement
  • Attending and assisting Practice Manager at regular staff meetings along with assisting in creating agenda for these meetings and provide minutes to all relevant parties
  • Ensuring the practice is COVID-19 safe and compliant with current regulations
  • Willingness to assist reception during staff shortage.

Key strengths:

  • Being able to lead by example, and promote a positive and inclusive working culture
  • Unflappable and flexible, adapting to the practice and the Principals and Doctors needs
  • Professional in presentation, written and verbal communication
  • Previous experience in GP Practice Management
  • Experience with Best Practice
  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear, concise communicator who pre-empts stakeholders and staff’s needs, and who is proactive
    not reactive.
  • Honest, trustworthy, loyal and dependable
  • Approachable and willing to work with all stakeholders

Experience:

  • 2-5 years Assistant Practice Management/Senior management experience (GP viewed favourably)

Hours/Days:

  • Monday mandatory
  • Other two to three days negotiable
  • 9.00am till 5.00pm

The successful applicant will be rewarded with a supportive work environment as well as a great remuneration package, dependent on experience. Apply now and quote reference 973

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

970 – Interior Designer – Camberwell

Interior Designer – Sub – Contractor Position

  • Work with our dynamic and supportive team – Subcontractor position
  • Collaborate with medical professionals – work autonomously once trained
  • Experience in the healthcare sector highly regarded

Are you a creative and talented interior designer with a passion for creating functional and aesthetically pleasing spaces? We are seeking an experienced Interior Designer to join our dynamic team and focus on crafting exceptional environments for medical professionals.

About RWS

We are a team of 25 dedicated, fun, and caring people. At our company, our staff are valued, respected, and support each other. We pride ourselves on providing supporting and genuine care so medical professionals can do what they do best – without the worry. Our company is an altruistic one with great levels of social responsibility and we regularly organise charity and community outreach programs.

This is an ongoing role for a sub-contractor to join our team. Our previous interior designer has been with us for over 10 years and will be moving. We service the medical industry and renovate rooms for medical specialists. Typically, the spaces are between 100 and 250 m2.

On average, we attract 1-2 jobs per month, so this role would be perfect for someone looking to supplement their current role. We are seeking someone who is flexible and who can make themselves available when a project becomes available. This is an autonomous position where once trained, we give the designer the ability to manage their own time schedule and liaise directly with the client.

We have excellent systems in place and you will be supported by our excellent team.

 

About this role

In this role, you will take over the Interior design and work alongside our architect and marketing team to create lovely spaces for our doctors and patients. The ideal candidate will be experienced in the procurement of office furniture, soft furnishings, fabrics, etc. You will also have a good eye for design and will be able to input into layout design to ensure our clients are one step closer to achieving their dream practice.

 

As an Interior Designer, you are responsible for:

  • Collaborate with medical professionals to understand their unique needs and preferences for interior design.
  • Design and conceptualise interior spaces that promote a healing and calming environment for both patients and staff.
  • Select appropriate colour schemes, furniture, lighting, and decor elements that align with medical practices and regulations.
  • Create detailed plans and layouts, considering functionality, safety, and aesthetics.
  • Source and recommend materials, finishes, and furnishings that meet the highest standards of quality and durability.
  • Manage and coordinate the implementation of interior design projects, ensuring timely and within-budget completion.
  • Stay informed about the latest trends and innovations in healthcare design to incorporate cutting-edge concepts into your projects.
  • Work closely with our Director on the local concept, design and delivery.
  • Create detailed plans and layouts, considering functionality, safety as per (OHS/WHS regulations), and aesthetics.

 

Key Requirements:

  • A proven track record as an Interior Designer preferably with a focus on healthcare or medical facilities.
  • Experience in the healthcare sector would be highly regarded.
  • A good eye for considered quality designs and willingness to embrace design language of practice.
  • Strong knowledge of design principles, colour theory, and space planning.
  • Familiarity with medical regulations and standards related to interior design.
  • Proficient in relevant design software and tools.
  • Excellent communication and interpersonal skills for effective collaboration with clients and project teams.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Degree or Diploma in Interior Design or a related field.

DRIVER’S LICENCE ESSENTIAL

To find out more about us, visit our website on https://roomswithstyle.com.au/

Apply now quoting reference 970.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our Instagram page: RecruitmentatRWS

969 – Medical Secretary – Hybrid/Lismore

Part Time – Medical Secretary

  • New practice – established Orthopaedic Surgeon – Hybrid WFH and onsite.
  • Ballina/Lismore area – Role with lots of growth in hours and skills – Xestro software.
  • Commencement early March – pivotal role – 3 days per week (2 days WFH, 1 onsite)

Would you like a pivotal role in setting up a new practice with our delightful established Surgeon? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

Our Orthopaedic Surgeon (who to say is delightful is an understatement) who specialises in Foot and Ankle has an exceptional career opportunity for a dedicated and skilled individual to join our medical practice as a Part Time Medical Secretary. If you are an experienced Medical Receptionist (working with a Specialist or Surgeon) seeking a fantastic role with growth potential or if you are currently a Medical Secretary looking for a new challenge, we invite you to consider this opportunity.

About Us:

We are a new medical practice led by an established Orthopaedic Surgeon, situated in the Ballina area. Our primary focus is on delivering unparalleled patient service particularly and a seamless healthcare journey for our patients in need. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a pivotal role in our practice’s success. We will have another Surgeon join us in the second half of the year.

Our practice benefits from convenient WFH options –Initially, there will be 1 to 2 sessions per week onsite from early March. RWS is currently providing VR (Virtual Reception) services and will be able to assist with handover. You will be supplied with a laptop, practice mobile and multi-function scanner/printer.

About You:

As a warm, engaging, empathetic, and skilled Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our growing practice in time. This position would suit someone who is experienced, self-motivated, customer service-oriented and bubbly nature, and who is eager to contribute to our new paperless practice. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

Key Qualifications and Attributes:

  • Demonstrated experience using Xestro or similar medical software programs.
  • Outstanding communication skills coupled with a positive, proactive attitude.
  • Previous experience in a Specialist Medical Practice is mandatory (Surgical viewed highly).
  • Professional demeanour with exceptional customer service and attention to detail.
  • Audio typing will be part of the role
  • Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
  • Experience with Theatre Booking, Quoting and Billing, including AMA rates, Gap and Known Gap fees – Training can be provided for the right candidate. ECLIPSE experienced viewed favourably.
  • Proficiency in troubleshooting and IT-related tasks.
  • Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:

  • Lead the development and implementation of new practice systems and processes – this is your project!
  • Manage consultation sessions (including consultant billing) and warmly greet patients.
  • Managing inbox, email, website, efax etc (website maintenance experience favourable)
  • Provide exceptional customer service through effective phone/email communication and patient interactions.
  • Managing patient records including uploading reports/tests/referrals
  • Coordinate patient appointments and manage scheduling.
  • Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
  • Support Surgeon with various administrative and ad-hoc tasks.
  • Exhibit flexibility and dedication to accommodate Specialist and practice needs.

Working Hours:

3 days (to be negotiated), 9:00am – 5:00pm (with a 30-minute unpaid lunch break). These days may increase in the future.

The successful applicant will be rewarded with an incredible work environment and an above award remuneration package, dependent on experience.

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity. To express your interest, please submit your resume and a cover letter, referencing Ref: 969. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

966- Medical Receptionist – Armadale

Full Time Medical Receptionist 

Armadale

  • Modern, progressive multi-disciplinary O&G Practice
  • Amazing work environment and rooms – full-time or part-time (jobshare option)
  • Upskilling possibilities – Clinic to Cloud – Work with the best

Do you love a work environment that is thriving and enthusiastic, and with a team that prides itself on being the best of the best? Then please apply.

Our progressive, multidisciplinary and leading-edge O&G practice is currently seeking an experienced Medical Receptionist to join our robust team.

About Us

We are a multi-disciplinary practice, who provides many services to assist women with their health.  All members of our team (Clinical and Admin) are leading-edge and are renowned in the industry. The rooms are just spectacular – bright, modern and professional. Our team provides a warm empathic professional service our many patients.

About You

We are looking for an experienced Medical Receptionist who would love to join our thriving team. The successful candidate would be someone who considers themselves an all-rounder and flourishes in a busy environment. You would understand the need to juggle and re-prioritise to adapt to the changing consulting sessions within this specialty. We are looking for a full-time staff member.

Our requirements are: 

  • Having previous medical reception or medical secretarial experience including managing consulting sessions understanding that no two days are the same!
  • Enjoy the balance between admin work and customer service.
  • Have an outstanding work ethic, excellent organisational skills, punctuality, and love adhering to existing processes and procedures.
  • Previous experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees viewed favourably – or we are happy to train as well.
  • Experience and understanding of Medical Software.
  • ECLIPSE experience preferred, but not required.
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams, while understanding flexibility is a key asset.
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated.
  • Proud of your professional manner, presentation and empathy for our patients.
  • Have a capacity to perform well in a busy environment and a skilled multitasker.
  • Happy to assist with ad-hoc administration tasks for the Surgeons.

 

Traits:

  • Friendly and approachable demeanour.
  • IT savvy – we are paper-lite and fully digital.
  • ‘Can do’ attitude who enjoys the balance between admin work and customer service.
  • Clear and concise communicator and a team player.
  • Honest, trustworthy, loyal and reliable.

 

Experience

  • Prior experience as a Medical Secretary or Medical Receptionist.
  • Private Specialist experience viewed favourably.
  • Prior Medical Software experience viewed highly.

The successful applicant will be rewarded with an incredible work environment and an above award remuneration package, dependent on experience.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

Apply now quoting reference 966.

965- Graduate Marketing All-Rounder – Camberwell

Graduate Marketing All- Rounder

  • Central Camberwell location – modern & progressive office environment
  • Flexible work arrangements once fully trained – No two days are the same
  • Dynamic and fun team – your chance to grow and enhance your skills

Are you a graduate seeking a marketing role? Do you enjoy working within a team with a warm and friendly demeanour? If so, this is your chance to gain invaluable industry experience!

What’s on Offer

As our company continues to grow, we have an opportunity for a Marketing All-rounder to join our team (Graduate position). As our Marketing All-rounder you will play a key part of our team and will be responsible for co-ordinating the development and implementation of internal marketing and communications strategies to grow our client’s referral & patient base.

What’s in it for you;

  • January start date
  • Great chance to build your portfolio and engage with external stakeholders
  • Exercise your creativity to map out strategies that stand out
  • Enjoy variety in the workplace
  • You will be supported and encouraged by our robust team and will be provided with limitless opportunities for growth and career progression
  • You will be filling an existing position, meaning all systems and processes are already in place
  • Working with young and dynamic colleagues
  • Our office is situated in the heart of Camberwell – close to coffee shops, for those much-needed coffee breaks, with eateries and public transport nearby as well

Duties

  • Work closely with the company Director and client manager
  • Work closely with our client’s to create marketing campaigns that are befitting and befitting
  • Organising practice lunches or zoom meetings
  • Preparing diaries
  • Answering phones as needed
  • Creating and collating marketing databases
  • Mail merges and mail-outs
  • Ensuring systems are in place and are followed

About RWS

We are a team of 25 dedicated, fun, and caring people. At our company our staff are valued, respected, and support each other. We pride ourselves on providing administrative support and genuine care so medical professionals can do what they do best – without the worry. Our company is an altruistic one with great levels of social responsibility and we regularly organise charity and community outreach programs.

About You

  • Some experience managing social media accounts
  • Motivated and always demonstrates high initiative to learn
  • Organised and a fast learner
  • Advanced communication skills, innovative approach in problem-solving is preferable
  • Excellent communication and interpersonal skills
  • Familiar with Microsoft Suite. IT Savvy and a self- starter and intrinsically motivated to excel
  • A capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Australian driver’s license

The role will require you onsite in our office 9:00am – 5:00pm Monday to Friday initially with the opportunity to work from home once fully trained.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a great remuneration package, dependent on experience, which is above the award wage.

To find out more about us, visit our website on https://roomswithstyle.com.au/

Apply now quoting reference 965.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

964- Part Time Junior Medical Receptionist – Penrith

Part-Time Junior Medical Receptionist

  • Entry level into medical administration – Surgical – Penrith
  • Commencement January 15th 2024 – 3 days per week – Amazing team
  • Work close to home – Great culture –Urology – Gentu

Does your customer service skills only come second to your attention to detail?  Are you proud of your great work ethic? Would you like to be trained in the private medical industry? Then please read on.

Our practice has a role that seeks a candidate wanting to upskill and work for a Surgeon and his small team.  We will provide training for a candidate who displays great work ethic, and enthusiasm to want to learn, upskill and work well with our team.

About Us

We are an established Urologist private practice with a great supportive team.  Our patients are lovely (this is genuine) and the culture is warm and relaxed.  We love coming to work and making a difference in our patient’s lives.  We are located in Penrith. Our team consists of a Surgeon, Practice Manager, and a Medical Secretary.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service minded Medical Receptionist for a permanent Part-time role (days to be negotiated) if you have admin/customer service/GP-medical admin experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a very busy specialist practice and prides themselves in their attention to detail skills – and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

  • Experience using Gentu (or similar medical software programs), or an ability to learn software quickly.
  • IT savviness and able to troubleshoot.
  • Excellent communication skills with a positive and friendly manner and can-do attitude.
  • Experience at a Medical practice (or workplace requiring strong work ethic and strong attention to detail skills)
  • Professional appearance and demeanour
  • Ability to work independently with initiative and also love being part of a team.
  • Ability to work well under pressure and to multi-task in a busy environment.
  • Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients lives.
  • A genuine desire to be trained and upskilled to assist our practice.
  • Ability to cover leave (with notice)

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner.
  • Assisting with consulting sessions and meet and greet along with our team.
  • Always delivering exceptional customer service – even an empathetic chat on the phone.
  • Scheduling and managing patient appointments including managing consulting sessions (training provided if needed)
  • Collecting and entering patient details and administration services (training provided if needed)
  • Answering phone calls and inquiries in a professional and friendly manner.
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries.
  • Patient billing and processing of payments (training provided if needed)
  • Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you either have the skills/experience required or would like a career in the medical industry, we’d love to hear from you and discuss moving forward.  Please upload your resume and cover letter and quote ref: 964

Days: Monday to Wednesday (negotiable)

Hours 8:30am till 4:30pm

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our Instagram page: RecruitmentatRWS

963 – Senior Medical Secretary – Henley Beach/North Adelaide

FT – Senior Medical Secretary

  • Growing practice – General Surgeons (Breast Endocrine interest)
  • Be part of a nurturing empathetic practice
  • Fantastic team and Surgeons – Henley Beach and North Adelaide.

Do you like growth? Are you proud of your customer service skills, and empathetic nature? Do you like to dot all your I’s and cross all your t’s? Then we want to hear from you.

Do you enjoy being part of a Practice that is in an expanding phase? Are you driven, empathetic and love attention to detail?

About Us

Our Team has a Practice Manager and three Surgeons who you will be reporting to, along with other admin team members to support you in your role.

Our practice likes to make each patient feel like they are the most important in the practice. We like to go the extra mile in their patient journey and make a difference. We are seeking a Medical Secretary with a similar mindset. We are a multi-site practice at Henley Beach and North Adelaide and will be rostered at both locations.

About You
We are looking for a Medical Secretary to join our team who understands that caring for the Practice and the Practice’s patients is as important as your professional skillset. It makes your day to make a difference in our patient’s lives.

Main responsibilities:

  • Manage and run busy consulting sessions
  • Have a good understanding and extensive experience in Theatre Bookings, Surgical Quoting and Billing, Genie Medical Software including known Gaps, no Gaps and AMA fees
  • Be experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Have previous medical reception/secretarial experience including consultation sessions (private practice viewed favourably)
  • Audio transcription (Dictaphone typing)
  • Be a great team player – happy to assist others when needed
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Have a capacity to perform well in a very busy environment – must be a skilled multi-tasker
  • Happy to perform ad hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Honest, trustworthy, loyal and dependable
  • Friendly and charismatic personality Experience:
  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is above the Award Wage.

Apply now quoting reference 963.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

962 – Practice Co-ordinator – WFH/Berwick

 

Full-Time Practice Co-ordinator

  • 3 days WFH – 2 days working on site in Berwick – 4 or 5 days per week
  • Startup practice with established Haematologists – Awesome specialists
  • Mid – January 2024 commencement – Genie – work close to home

Are you looking for a Practice Co-ordination role with a difference?  Do you thrive on helping our patients and have pride in your attention to detail skills?  Then we want to hear from you.

Our Practice is seeking a self-motivated, task-orientated Practice Manager for a permanent, full-time role in Berwick. Based in a fantastic location and rooms with an abundance of public transport and on-site parking (negotiable). The role would be ideal for someone looking to use their outstanding Practice Co-ordinating skills to support this growing, specialist practice (or we would consider a Senior Medical Secretary wanting to step up an upskill).

About Us

We are a group of established Haematologists based at SJOG Berwick, who are committed to providing exceptional care for patients in outer Melbourne. We are creating a new practice and require a Practice Co-Ordinator to manage this.

 

About You

You will serve a pivotal role in our practice and help to drive it forward in conjunction with our amazing medical staff.  We are looking for someone who has confidence, attention to detail, a mature outlook and excellent team-building skills.

You are required on-site at SJOG Berwick on Monday and Thursday (see hours at the end of the advert) with the remaining days as work from home.  If you would like to work four days per week, Friday would be the preferable day off.

There is added support from external sources to assist with welcoming patients, consulting billing as required.

Working full time, this would suit someone with an easy going and personable nature, great managerial skills combined with excellent attention to detail.

Your key responsibilities will include:

  • Leading by example in providing an outstanding level of customer service on the telephone and in meeting and greeting patients (this cannot be overstated).
  • Managing and overseeing consulting sessions and billing including collecting and entering patient details.
  • Inbox management and dictation when required
  • Financial reporting including end of day, week and month
  • Supporting the team of specialists by being a highly professional and friendly contact for the business
  • Creating and fostering a warm and welcoming environment for each patient and our great team
  • Managing all aspects of the administration area and our team members at the Practice
  • Efficiently managing all patient data, worksheets, appointments, clinical files and correspondence (attention to detail is imperative)
  • Providing full financials for the Practice, including budgets and reporting.
  • Experience with BAS is an added advantage.
  • Assisting with ad hoc duties as required
  • Completing of end of day reconciliations (EFTPOS, credit card and cash)
  • Overseeing and managing inpatient billing (not frequent)

 

Our ideal candidate will have:

  • Experience using Genie practice management software (preferred)
  • Excellent communication skills in a professional, positive and friendly manner
  • Professional appearance (when onsite)
  • Ability to work independently and be self-driven
  • Sound knowledge of medical terminology and medical software
  • Accountability, initiative, enthusiasm, a good work ethic and genuine commitment to a long-term role
  • Practice Management experience in a Speciality or Surgical role – Haematology viewed favourably.

 

Hours:  Monday to Friday

Monday and Thursday 8:00am till 6:00pm (30 minute unpaid lunch) – onsite at Berwick SJOG rooms

Tuesday and Wednesday 9:00am till 5:00pm (30-minute unpaid lunch) – WFH

Friday 9:00am till 1pm – WFH (optional day to work)

If you possess the skills required, we’d love to hear from you please upload your resume and cover letter (uploaded separately). Excellent remuneration based on skills and experience will apply.

Ref: 962

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

 

Please follow us on our Instagram page: RecruitmentatRWS

 

957 – Part Time Medical Receptionist – Penrith

Part-Time Medical Receptionist

  • October commencement – 3 days per week – work/life balance
  • Work close to home – Brand new modern rooms – Lovely Urologist
  • Gentu medical software – Penrith – partially subsidised parking is available.

Does your customer service skills only come second to your attention to detail?  Do you love to work in a warm empathetic environment? Then please read on.

About Us

We are an established Urologist private practice with a great supportive team. Our patients are lovely and the culture is warm and relaxed.  We love coming to work and making a difference in our patients lives. There is partially subsidised parking underneath the practice. We are located in Penrith. Our team consists of a Surgeon, Practice Manager and a Medical Secretary.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service-minded Medical Receptionist for a permanent Part-time role (Monday to Wednesday), if you have GP/Medical experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a very busy specialist practice and prides themselves in their attention to detail skills – and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

  • Experience using Gentu (or similar medical software programs).
  • IT savviness and able to troubleshoot.
  • Excellent communication skills with a positive and friendly manner and can-do attitude.
  • Experience at a speciality Medical practice (or any Medical practice).
  • Professional appearance and demeanour.
  • Ability to work independently with initiative and also love being part of a team.
  • Ability to work well under pressure and to multi-task in a busy environment.
  • Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients’ lives.
  • A genuine desire to be trained and upskilled to assist our practice.
  • Ability to cover leave (with notice).
  • Audio typing experience and skillset (touch typing as a minimum).

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner.
  • Assisting with consulting sessions and meet and greet along with our team.
  • Delivering exceptional customer service at all times – even an empathetic chat on the phone.
  • Scheduling and managing patient appointments including managing consulting sessions.
  • Collecting and entering patient details and administration services.
  • Answering phone calls and inquiries in a professional and friendly manner.
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries.
  • Patient billing and processing of payments.
  • Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you and discuss moving forward.  Please upload your resume and cover letter and quote ref: 957

Days: Monday to Wednesday (negotiable)

Hours 8:30am till 4:30pm

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our Instagram page: RecruitmentatRWS

 

954 – Part Time Medical Receptionist – Richmond

Part-Time Medical Receptionist

  • Plastic Surgery – Be upskilled from your GP background
  • Epworth Richmond – Gentu software
  • 2 days per week – Tuesdays and Thursdays – Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

About us

We are a boutique practice, where quality is emphasised over quantity. Our whole team is simply amazing, and we have a great professional but warm and engaging culture. Our rooms are warm and inviting (with a touch of luxury). Our mission is to create a smooth journey for our patients during a stressful time. This role is not fast-paced and about task completion, but our mission is to provide the best service possible and patient journey to our patients – they are our number one priority! And the views from the rooms are just amazing! We love our team and we love coming to work. Car park is not available (but public transport options easily accessible).

About you

We are looking for a dedicated and professional Permanent Part Time Medical Receptionist who would love to support our Admin team. You will bring your strong communication/admin skills and warmth to be part of our awesome team. You pride yourself in your fantastic personality, who loves to be our brand ambassador and Director of First Impressions. You want to make a difference! We are happy to consider candidates from a GP background (including Reception) who want to upskill to become a Medical Surgical Receptionist and be part of the surgical world.

Duties/attributes for this role:

  • Managing incoming phone calls including allowing your superstar customer service skills to shine
  • Consulting billing (this can be trained), uploading referrals (training available)
  • Managing consulting sessions and meet and greet (this can be trained), with an above-and-beyond manner to make our patient’s day.
  • People skills to assist in making a difference in our patient’s lives.
  • IT savvy, with skills to troubleshoot if needed.
  • A warm and engaging telephone manner.
  • Managing our email inbox on the days you work.

 

To be successful you will be/have:

  • Previous Medical Reception experience (Speciality viewed highly)
  • Medical Software experience (Gentu preferred)
  • Impeccably presented, verbally, written and in person
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail coming only second to your passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality and reliability
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

 

Hours/Days:

Tuesday and Thursday 8:30am till 4:30pm (fixed days and non-negotiable)

 

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref No: 954

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

950 – Medical Secretary – Hybrid WFH

Medical Secretary

  • New practice – established Surgeon – C2C – Hybrid WFH role
  • Growth opportunities – Boutique Practice – Four days per week
  • Parking included – General/Colorectal Surgeon – commencement October

Would you like a pivotal role with growth in setting up a new practice with our delightful Surgeon and Physician? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

About us

We are looking for a Medical Secretary who would like to grow in their practice skills with our practice. We are a new practice with one established Surgeon (and one Physician to join later – Haematologist) located in North Balwyn. Our vision is to provide excellent service and a seamless journey to all our patients, and we would love you to join us in implementing this. Our Surgeon works 50% in Private Practice and 50% in the Public system. He is a General Surgeon with a special interest in Colorectal. He is amiable, personable, and a lovely Surgeon. This role is mainly WFH (see below).

 About you

This is an opportunity for a warm and empathetic Medical Secretary to use their extensive experience/skillset to grow with our practice and assist our established Surgeon and Physician (in time) with their new paper lite practice. Here is your chance to shine!

As the pivotal and initial member of this new team, you will need to demonstrate an exceptional commitment to setting up new systems, so our practice runs at its optimum to ensure we display exceptional patient care. You pride yourself on your ability to provide a boutique service to our patients, making a difference in their lives.

We would require you onsite one full day per week at North Balwyn (main practice), only ½ a day is consulting. We also consult at Clyde once a month ½ half day only, Box Hill once a month again ½ day only, balance WFH (see below). Parking is provided onsite at North Balwyn and Clyde.

Training will be provided if required by several providers who have intel into our practice.

Our ideal candidate will have the following:

  • Experience using Clinic to Cloud – or similar medical software programs.
  • Excellent communication skills with a positive and friendly manner and can-do attitude – a real team player – loves to take initiative.
  • Experience at a Surgical Medical Practice (mandatory).
  • Professional appearance and demeanour (with outstanding customer service and strong attention to detail skill level on all aspects of the Medical Secretary role)
  • Theatre bookings and Surgical billing (and quoting) experience (Eclipse experience viewed highly) – Known Gaps.
  • Ability to work independently with initiative and also love being part of a team and to lead the way with your impeccable verbal, written and personal presentation.
  • You pride yourself on your attention to detail and thrive in implementing systems.
  • Ability to work well to provide exceptional service and happily being the gatekeeper for our Doctors, allowing them to do what they do best – being a Surgeon/Physician.
  • IT Savvy with great troubleshooting skills.
  • A solid work ethic, who is punctual and reliable.

WFH:

  • You will be provided with a Laptop and practice mobile for your hybrid position.
  • You must have access to good internet and have a dedicated uninterrupted workspace when WFH.
  • You can work from home on the days you aren’t consulting – being around 80% of your working week.

Responsibilities will include:

  • Developing and implementing new practice systems – you are the guru of systems and processes.
  • Displaying amazing attention to detail skills.
  • Managing consulting sessions and meet and greet.
  • Welcoming patients into the practice and answering phone calls/emails in an efficient, friendly and courteous manner.
  • Delivering exceptional customer service at all times (cannot be overstated).
  • Scheduling and managing patient appointments.
  • Undertaking Theatre bookings and Surgical billing including patient billing and processing of payments.
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing, and following-up patient inquiries.
  • Supporting and assisting our Surgeons in a range of administration and ad-hoc tasks.
  • Enjoy being flexible to assist our Surgeons and practice.
  • Appropriate above award remuneration based on skills and experience.

 Days/Hours:

Monday to Thursday

9:00am – 5:00pm (30-minute unpaid lunch)

If this sounds like you, and you have the skills/experience required along with an interest in an above-Award wage, we’d love to hear from you. Please upload your resume and cover letter and quote ref: 950

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

 

Please follow us on our Instagram page: RecruitmentatRWS

947 – Full Time Practice Co-ordinator – Deakin, ACT

Full Time Practice Co-ordinator

  • New practice – established Vascular Surgeons – Gentu/Mac – Deakin
  • Calling Senior Medical Secretaries wanting to upskill
  • Parking included –commencement late October/early November – Pivotal role

Would you like a pivotal role in setting up a new practice with our delightful established Surgeons? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

We are excited to announce an exceptional career opportunity for a dedicated and skilled individual to join our esteemed medical practice as a Full-Time Practice Coordinator. If you are an experienced Senior Medical Secretary seeking a dynamic role with growth potential or if you are currently a Practice Coordinator looking for a new challenge, we invite you to consider this opportunity.

About Us:

We are a new medical practice led by two established Surgeons, situated in the Deakin area. Our primary focus is on delivering unparalleled patient service and a seamless healthcare journey. We are currently expanding our team and are looking for an enthusiastic individual to play a pivotal role in our practice’s success. Our practice benefits from convenient on-site parking, ensuring ease of access for both staff and patients.

About You:

As a warm, empathetic, and skilled Senior Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our thriving practice. This position demands someone who is experienced, self-motivated, customer service-oriented, and eager to contribute to our new paperless practice initiative. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care.

Key Qualifications and Attributes:

  • Demonstrated experience using Gentu or similar medical software programs.
  • Outstanding communication skills coupled with a positive, proactive attitude.
  • Previous experience in a Surgical Medical Practice is mandatory.
  • Professional demeanor with exceptional customer service and attention to detail.
  • Familiarity with theatre bookings, surgical billing (including quoting), and Eclipse experience is advantageous.
  • Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
  • Proficiency in troubleshooting and IT-related tasks.
  • Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:

  • Lead the development and implementation of new practice systems and processes.
  • Manage consultation sessions and warmly greet patients.
  • Provide exceptional customer service through effective phone/email communication and patient interactions.
  • Coordinate patient appointments and manage scheduling.
  • Oversee theatre bookings and surgical billing, including patient invoicing and payment processing.
  • Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
  • Support Surgeons with various administrative and ad-hoc tasks.
  • Exhibit flexibility and dedication to accommodate Surgeon and practice needs.

Working Hours:

Monday to Friday, 8:30 am – 5:00 pm (with a 30-minute unpaid lunch break).

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity.

To express your interest, please submit your resume and a cover letter, referencing 947. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

945 – Full/Part Time Medical Receptionist – East Melbourne

Full Time/Part Time Medical Receptionist

  • Fantastic opportunity – Fabulous flexible culture – ASAP commencement
  • East Melbourne location – Orthopaedic private practice – Full time or 4 days per week
  • Bright light modern office – Amazing opportunity to join a Surgical Practice

Do you pride yourself in your Customer Service Skills?  Do you just love helping people?  Are you engaging, vibrant and have a can-do attitude with a great telephone manner?

Do you thrive on following processes/procedures?  Then we want to hear from you. This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a specialty medical practice is NOT a requirement. (GP experience and Allied Health experience is welcomed)!  Along with your blue-chip customer service skills and experience.

You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, professionalism (verbal, written and presentation) and your flexibility.

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeon.  Our preferred candidate thrives in a fast-paced environment and excels in following processes and procedure so that our Practice runs smoothly and efficiently.

Our ideal candidate will have the following:

  • Experience in excelling at customer service in the medical industry (this cannot be overstated).  Physician and Surgical practice experienced is viewed highly along with GP and Allied Health experience.
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional appearance and demeanour in writing, person and on the phone
  • Experience using multiple types of software and the willingness to learn more
  • IT savvy – your IT skills are your pride and joy!
  • Ability to work independently with initiative and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the Practice Manager
  • Covering our Practice Manager’s leave

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional Orthopaedic Surgeons and Associates, including Physiotherapists, who are recognised leaders in their field.

Appropriate remuneration based on skills and experience.

Hours:

Monday to Thursday 8:30am till 5:00pm (flexible with hours and days, late start early finish considered)
Friday 8:30am till 4:00pm

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 945

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

944 – Casual EA/ Medical Admin – WFH

EA/Medical Administration – Casual

  • WFH – Provide admin support for ENT Surgeon’s Public appointments and tasks
  • 14 hours per week – casual – ENT Surgeon – work-life balance
  • Full variety – no patient interaction – admin support – ASAP commencement

Are you a born organiser?  Do you like to provide admin support to a hardworking Surgeon?  Do you pride yourself on your can-do attitude that is flexible in your priorities? Then please read on.

About Us

Our extremely pleasant ENT Surgeon who works in the public and private sector, is looking for an EA to provide medical administration (particularly for his public appointments) and personal assistance tasks from your home office.  This will allow him to do what he does best, which is to provide clinical and surgical assistance for those in need.  We have worked with this Surgeon for many years, we can honestly say he is amiable, has a great sense of humour, is totally genuine and is a fantastic boss, his private practice staff can testify to the above!  This is a great position.

About You

Our practice is looking for an experienced EA who will report directly to our Surgeon.  Some understanding of the public medical industry would be advantageous or similar experience in an administration role (with transferrable skills). The preferred candidate will use their sense of humour, bubbly amiable personality and attention to detail skills be the genuine gatekeeper and provide full admin support to our Surgeon, particularly in his public work, alongside interaction with his private practice (limited).  The role will have a lot of variety, and training will be provided to complement your existing administration experience. You will utilise your own laptop/internet/scanner/printer. There will be the occasional meet up, so you will need to live within appropriate driving distance to the Camberwell area (can be rural Victoria).

Our ideal candidate will have the following:

  • Experience in attention to detail task management along with full completion of tasks
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional demeanour and presentation (written and on the phone)
  • Proven experience and efficiency in administration, and navigating systems
  • Ability to work independently with initiative
  • Constantly takes pride in their work and productivity.

Responsibilities will include:

  • Delivering exceptional customer service and administration skillset to our Surgeon – with a can do attitude!
  • Managing our Surgeon’s email inbox.
  • Experience in managing conference and travel arrangements along with claiming various expenses
  • Experience in managing Personal Assistant tasks including aligning public and private medical and personal duties.
  • Managing various diaries to ensure no double-ups
  • Experience in navigating different software and organisations (such as private hospitals, insurance companies, various institutions/stakeholders within the medical industry)
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon

Days/Hours:

The hours/days are negotiable but we would be open to:

  • 14 hours/4 days a week
  • Four hours of work on two days
  • Three hours of work on two days
  • With one day off

The above hours need to be within 6am till 9pm weekdays (preferably normal working hours).

Prior remote working experience viewed favourably.  Appropriate above Award payrate based on skills and experience.  If this is a role you feel you would excel at, please apply.  Ref: 944

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

943 – Part Time Medical Receptionist – Richmond

Part-Time Medical Receptionist

  • Plastic Surgery – Be upskilled from your GP background – Gentu Software
  • Epworth Richmond – onsite parking provided on Wednesdays
  • 2 days per week – Wednesday and Thursdays – Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

About us

We are a boutique practice, where quality is emphasised over quantity. Our whole team is simply amazing, and we have a great professional but warm and engaging culture. Our rooms are warm and inviting (with a touch of luxury). Our mission is to create a smooth journey for our patients during a stressful time. This role is not fast-paced and about task completion, but our mission is to provide the best service possible and patient journey to our patients – they are our number one priority! And the views from the rooms are just amazing! We love our team and we love coming to work. About you We are looking for a dedicated and professional Permanent Part Time Medical Receptionist who would love to support our Admin team. You will bring your strong communication/admin skills and warmth to be part of our awesome team. You pride yourself in your fantastic personality, who loves to be our brand ambassador and Director of First Impressions. You want to make a difference! We are happy to consider candidates from a GP background (including Reception) who are wanting to upskill to become a Medical Surgical Receptionist and be part of the surgical world.

Duties/attributes for this role:

  • Managing incoming phone calls including allowing your superstar customer service skills to shine
  • Consulting billing (this can be trained), uploading referrals (training available)
  • Managing consulting sessions and meet and greet (this can be trained), with an above-andbeyond manner to make our patient’s day.
  • People skills to assist in making a difference in our patient’s lives.
  • IT savvy, with skills to troubleshoot if needed
  • Happy to work on your own (Wednesdays) – with virtual support available. On Thursdays you will work with one of our admin team.
  • A warm and engaging telephone manner
  • Managing our email inbox on the days you work

To be successful you will be/have:

  • Previous Medical Reception experience (Speciality viewed highly)
  • Medical Software experience (Gentu preferred)
  • Impeccably presented, verbally, written and in person
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail coming only second to your passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality and reliability
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

Hours/Days:

Wednesday and Thursday 8:30am till 4:30pm

 

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref no: 943

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

942 – Medical Receptionist – Richmond

Full Time Medical Receptionist

  • Professor of Orthopaedics – Amazing practice– Genie Software
  • Great amiable team – Above award payrate – Richmond and Glen Iris
  • Work with the best – Parking at some locations

Do you like to make a difference to those who are in need?  Do you pride yourself on your customer service?  Then please read on.

We are looking for a dedicated and hard-working experienced Medical Receptionist who would love to support our Professor, Medical Secretary, Practice Nurse and Admin team and to be part of a growing and enthusiastic team in our Richmond and Glen Iris practice locations.

About us:

Our Professor is renowned for his excellence, and his team (Private and Public work).  As a practice we ensure that we go above and beyond for all our patients, and ensure their patient journey is as smooth as possible.  Our customer service is exemplary.  We have locations in Richmond, Glen Iris and Box Hill.  Our rooms are light, modern and lovely to work in.

As our Surgeon works on trauma along with upper and lower limb, there is a lot of variety in the role.  We use Apple Macs and Genie software.

About you:
You have proven Medical Reception experience and pride yourself in your Brand Ambassador/ Director of First Impressions skills (GP experience would be acceptable).  You have a strong work ethic and love to make a difference in a patient’s life.  You treat each patient as if they are the most important patient in the practice.  Your attention to detail is only just second to your customer service skills.

This role includes the following duties:

  • Managing a busy reception
  • Assisting our Surgeon and Allied Health practitioners – reporting to Principal Surgeon and our lovely Medical Secretary in ad hoc administration duties
  • Meet and greet and managing consulting sessions
  • Diary management
  • Assisting with theatre duties (after training has occurred)
  • Uploading referrals and reports
  • Fantastic telephone manner when dealing with patients/stakeholders
  • Flexible to work at our practices other locations (1-2 sessions per week) in the eastern suburbs (drivers licence required)

 

What you would bring to the team:

  • Amazing customer service skills
  • Experience using Medical Software – at some level (Genie desirable)
  • Flexibility to work outside of hours if consulting running over
  • Previous Medical Reception experience Specialist, GP is mandatory
  • Experience performing well in a very busy environment
  • IT savvy, with skills to troubleshoot if needed
  • Medico-legal experience (viewed highly)

To be successful you will be/have:

  • Impeccably presented
  • Have strong attention to detail and a passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational skills and work ethic
  • Outstanding interpersonal skills and good initiative

If this sounds like you, we’d love you to apply.  You will be rewarded with a professional and progressive workplace and an above award wage. Please quote Ref no: 942

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

 

Follow us on Instagram: RecruitmentatRWS

941 – Senior Medical Secretary – Fitzroy

Senior Medical Secretary

  • Inclusive and diverse practice – parking permit – room to grow
  • Private Practice – O&G – 4 days per week (no Fridays) – work/life balance
  • Gentu – beautiful modern rooms in a very convenient location

Are you looking for a pivotal role in a team that is passionate about delivering a high level of service to our patients and creating a respectful and supportive workplace? Do you pride yourself on your inclusive and diversity skills?  If yes, then this is the job for you!

About Us
We are a diverse and inclusive team, that values our patients and staff. Our Surgeon is very established within the medical industry and is well-loved by our patients.

The practice is bright and modern (Victorian Terrace) with parking onsite. We utilise Gentu software and provide full obstetrics and gynaecology services to the community. Our team consists of 2 administration staff, midwives, and our Surgeon.

There will be offsite VR services for busy times (when required for overflow).

About You
Our practice is seeking a caring, empathetic (can’t be overstated) and professional healthcare Senior Medical Secretary with excellent organisation and administrative skills. Your high level of patient care will make them feel comfortable and valued. This role has lots of variety, no two days will be the same. You love to rise to the occasion and make a difference in our Surgeon and patients’ lives.

This position would suit someone who can support and add value to our established practice, and who is looking for opportunities that would accompany future practice growth. We have a flexible working arrangement culture and would be happy to negotiate working conditions. The position is 4 days per week (Friday’s off).

Duties and responsibilities

As a Senior Medical Secretary, you will be responsible for managing and (initially) hands-on in facilitating the flow of patients into and out of the medical practice. You will be a pivotal part of our team, and responsible for managing our staff and ensuring a smooth and efficient running practice

Your responsibilities will include, but are not limited to:

  • Medium to expert level of experience and understanding of Gentu Medical Software including producing reporting (or other relevant medical software)
  • Have a great understanding and extensive experience in Theatre Bookings, and Surgical Quotes and Billing (for emergencies only, as this will be outsourced)
  • Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
  • Handling consultation sessions (meet and greet alongside our Medical Receptionist)
  • Managing telephone queries and email correspondence in a professional and warm understanding manner, including screening and prioritising
  • Managing clinical appointments (along with our Medical Receptionist)
  • Invoicing and receipting for consulting (including chasing overdue accounts)
  • Managing our medical reception staff as required (you will have full HR support which is outsourced)
  • IT Savvy with great troubleshooting skills
  • Multi-tasking and performing ad-hoc duties as required
  • Ensuring the practice is running in an efficient manner, including ensuring all tasks and administration tasks are up to date.
  • Assisting the Principal in PA and ad hoc duties as required
  • Ensuring our rooms are always immaculate, including the consulting rooms
  • Providing excellent service to patients on the phone and in person
  • Communications (responding to phone calls and emails)
  • General office administration
  • Ensuring rooms are re-stocked via yourself or other admin staff
  • Being professional, caring and respectful at all times – making a difference in our patient’s lives
  • Using your creativity and experience to create more efficient medical processes and procedures
  • Managing accounts payable and receivable.

Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture.

If you have experience in the following or want to upskill, please apply:

  • with the ambition to grow with the practice
  • who has worked as a Medical Secretary before and is looking to take their skills to the next level
  • who is comfortable using and learning new software
  • who demonstrates initiative
  • with strong organisational skills and attention to detail
  • with strong communication and interpersonal skills
  • who values and fosters a supportive and respectful workplace culture
  • wants a role where they love coming to work

 

Hours/Days:

  • Tuesday, Wednesday (twice a month), Thursday
  • 8:30am till 5:00pm
  • Monday and Wednesday (Wednesday twice a month)
  • 8:30am till end of consulting (approx. 7pm)

 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a great remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 941

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

 The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles

940 – Practice Nurse – Glen Iris

Practice Nurse (RN) 

Work/life balance & flexibility with hours

  • Part-time – 3 days per week – great remuneration
  • Glen Iris GP practice – Integrative medicine – Cosmetic Medicine
  • We cannot overstate the ambience and culture of this practice – Stunning rooms – Supportive workplace

Do you want a Nursing role with a difference? Fantastic culture and work vibe? Are you interested in Family medicine, integrative and cosmetic medicine? Then please apply.

Our Family Medicine GP clinic is a well-established, boutique (not your generic fast-paced GP practice) modern and family-oriented practice. It is all about the patient.  It is highly regarded for its Integrative Medical practice specialising in Nutrition, Herbal Medicine, Preventive Medicine, Acupuncture as well as Cosmetic medicine. After 16 successful years, it has recently expanded to deliver dedicated and personalised GP & Family medicine to new and existing patients for a truly integrative and holistic approach.

About the role

Newly created, the Practice Nurse will support the doctor with the provision of patient clinical assessments and treatments (including shared care), excellent patient triage and outstanding care for new and long-standing patients who have a loyal affiliation with the medical practice.

Availability and flexibility to work extended hours will be appreciated and rewarded.  It will be offered as a permanent part-time role (can consider casual) to someone seeking a rewarding and long-term position.

This role will best suit a mature-minded, flexible and experienced Registered Nurse who will help to build up the general practice and who enjoys developing effective clinical services and patient care for the business. We are looking for a proactive and self-motivated team member, with a genuine interest in integrative medicine and cosmetic medicine.

Typically, the role will be responsible for;

  • Care plans and Health assessments
  • Proactive support for all patients with screening, health education and promotion
  • Reminders & Recalls
  • Pathology collecting
  • Management of treatment room & stock supply
  • Front desk reception duties and support, when required (which includes enquiries, bookings, invoicing, referrals, test results, and patient reports) – Reception relief and covering leave
  • Setting up patients for procedures & educating them on pre and post treatments
  • Instrument sterilisation and infection control protocols
  • Efficient and confidential management of all patient data, clinical files, and correspondence
  • Wound care when required
  • Ensuring the treatment room is set up and managed compliantly

Essential Skills & Qualifications

  • Current AHPRA RN registration
  • Minimum 2 years GP nursing experience preferred
  • Understanding of MBS item and incentives
  • Actively promote the practice and the services offered
  • CPR certification and current Working with Children
  • Pathology collection & Venepuncture
  • Cervical screens
  • Health Care Plans
  • 12-lead ECG
  • IV infusions

About you

  • Warm, friendly and welcoming style – we like every patient to feel special
  • Trustworthy, reliable, and committed
  • Demonstrate a high degree of confidentiality regarding all patients and clinical information.
  • Pro-active and highly self-motivated
  • Passionate about patient care
  • Sound GP practice knowledge and experience
  • Strong communication & interpersonal skills
  • Excellent time management, a good problem solver and ability to multi-task
  • Strong computing skills with experience in Microsoft, and Genie advantageous
  • Well-presented, professional style, and passionate about maintaining good health and wellbeing

Hours/Days:
Tuesday till Thursday – 10:00 am till 5:00 pm (hours negotiable)

Every second weekend (Weekend work is optional) – 8:30 am till 1:30 pm (flexible with rosters and dependent on patient bookings)

To apply

Only online applications will be considered, and all applications will be treated in the strictest confidence.

Please include a written application and your resume with your on-line application detailing why you are looking for a new role, and how your specialist medical practice experience can wow in this opportunity.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 940.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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