Category: Job Position – FILLED

969 – Medical Secretary – Hybrid/Lismore

Part Time – Medical Secretary

  • New practice – established Orthopaedic Surgeon – Hybrid WFH and onsite.
  • Ballina/Lismore area – Role with lots of growth in hours and skills – Xestro software.
  • Commencement early March – pivotal role – 3 days per week (2 days WFH, 1 onsite)

Would you like a pivotal role in setting up a new practice with our delightful established Surgeon? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

Our Orthopaedic Surgeon (who to say is delightful is an understatement) who specialises in Foot and Ankle has an exceptional career opportunity for a dedicated and skilled individual to join our medical practice as a Part Time Medical Secretary. If you are an experienced Medical Receptionist (working with a Specialist or Surgeon) seeking a fantastic role with growth potential or if you are currently a Medical Secretary looking for a new challenge, we invite you to consider this opportunity.

About Us:

We are a new medical practice led by an established Orthopaedic Surgeon, situated in the Ballina area. Our primary focus is on delivering unparalleled patient service particularly and a seamless healthcare journey for our patients in need. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a pivotal role in our practice’s success. We will have another Surgeon join us in the second half of the year.

Our practice benefits from convenient WFH options –Initially, there will be 1 to 2 sessions per week onsite from early March. RWS is currently providing VR (Virtual Reception) services and will be able to assist with handover. You will be supplied with a laptop, practice mobile and multi-function scanner/printer.

About You:

As a warm, engaging, empathetic, and skilled Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our growing practice in time. This position would suit someone who is experienced, self-motivated, customer service-oriented and bubbly nature, and who is eager to contribute to our new paperless practice. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

Key Qualifications and Attributes:

  • Demonstrated experience using Xestro or similar medical software programs.
  • Outstanding communication skills coupled with a positive, proactive attitude.
  • Previous experience in a Specialist Medical Practice is mandatory (Surgical viewed highly).
  • Professional demeanour with exceptional customer service and attention to detail.
  • Audio typing will be part of the role
  • Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
  • Experience with Theatre Booking, Quoting and Billing, including AMA rates, Gap and Known Gap fees – Training can be provided for the right candidate. ECLIPSE experienced viewed favourably.
  • Proficiency in troubleshooting and IT-related tasks.
  • Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:

  • Lead the development and implementation of new practice systems and processes – this is your project!
  • Manage consultation sessions (including consultant billing) and warmly greet patients.
  • Managing inbox, email, website, efax etc (website maintenance experience favourable)
  • Provide exceptional customer service through effective phone/email communication and patient interactions.
  • Managing patient records including uploading reports/tests/referrals
  • Coordinate patient appointments and manage scheduling.
  • Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
  • Support Surgeon with various administrative and ad-hoc tasks.
  • Exhibit flexibility and dedication to accommodate Specialist and practice needs.

Working Hours:

3 days (to be negotiated), 9:00am – 5:00pm (with a 30-minute unpaid lunch break). These days may increase in the future.

The successful applicant will be rewarded with an incredible work environment and an above award remuneration package, dependent on experience.

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity. To express your interest, please submit your resume and a cover letter, referencing Ref: 969. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

968 – Dental Assistant/Treatment Coordinator – West Perth

Full Time Dental Assistant/Treatment Co-ordinator 

  • Oral Surgery Consultants – great team & culture, an opportunity to upskill!
  • 8-day fortnight – long days (full-time wage) – parking available
  • Genie – Role with variety (Dental Assisting & Clinical Administration)

Are you proud of your amiable and detail-orientated personality? Do you like to wow our patients with your amazing diligence and customer service skills to make a difference in our Surgeon’s lives? Then we want to hear from you! 

Oral Surgery Consultants’ practice is seeking a professional, highly organised, and experienced Dental Assistant/Treatment Co-ordinator to support our team and be part of our practice journey. Your role will be to both provide administrative and clinical assistance to our Surgeon (Dental Assisting experience necessary).  

This is an opportunity to upskill and assist in complex oral surgery, candidates from other General or Specialist Dental Clinics are encouraged to apply! You pride yourself on your strong attention to detail skills over anything else.  

Our requirements are: 

  • Professional and eloquent in your presentation, written and verbal communication 
  • Previous experience in Co-ordinating admin and assisting in patient treatment plans 
  • Having previous Dental Assistant experience including managing consulting sessions and meet and greet (relief) 
  • Experience with theatre bookings, in-room procedure bookings and surgical quoting and billing (preferred) 
  • Experience with Genie Medical Software (or similar) 
  • Happy to perform ad-hoc administration duties for our specialists and our Clinical Manager 
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams (this cannot be overstated) 
  • Desired skills/experience of assisting the surgeons with the preparation and follow up of surgical procedures (in room) extraordinary facial surgeries, and medical/dental multi-disciplinary patients in hospital theatres as well as in the rooms under local anaesthesia or IV drip (desired not mandatory) 
  • Possess excellent organisational skills, outstanding work ethic and punctuality 
  • Have the capacity and energy to perform well in a busy environment – must be a skilled multi-tasker 
  • Amazing troubleshooting and IT skills (including the use of Microsoft Excel)  
  • Assisting with stock or ordering, inventory tracking and management 
  • Supporting management to ensure the clinical activities and processes are performed effectively and efficiently (once trained) 
  • Assisting with accreditation requirements of the practice, infection control, radiation and sedation accreditation 
  • Liaising with hospitals, health funds and external practices 

Traits: 

  • Hands-on attitude, where nothing is beneath them, whether the job is big or small 
  • Clear and concise communicator who pre-empts our Specialists’ needs, who is proactive not reactive 
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail 
  • Honest, trustworthy, loyal and dependable 
  • Amiable team player – loves working in collaborative teams 
  • Friendly with quiet confidence, always happy to assist others 

Experience: 

  • Dental Assisting experience 
  • Private Specialist experience is (viewed highly) 

Days: 8-day fortnight (day off to be negotiated)
Hours: 7:30 am till 5:30 pm (30-minute unpaid lunch per day) 

The successful applicant will be rewarded with a supportive work environment as well as a remuneration package, dependent on experience, which is above the award wage. Apply now quoting reference 968. 

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role. 

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process. 

Follow us on Instagram: RecruitmentatRWS. 

959 – Practice Manager – Parkville

Full Time Practice Manager  

  • 1 day per week WFH once trained – Genie – Paediatricians Group 
  • Royal Childrens Hospital – Parkville – Parking negotiated 
  • Unique opportunity – Amazing package 

Are you looking for a Practice Management role with a difference?  Do you thrive on helping our patients and their families and love to build a great team culture?  Do you pride yourself on your collaborative management skills? Then we want to hear from you. 

About Us 

We are a group of renowned Paediatricians, who make a huge difference in our patients and their families lives on a daily basis.  We care!  Our subspecialities range from: Endocrinology, ENT, Gastroenterology, Gynaecology (Surgical), Neurology, Reconstructive Plastics (Surgical) and so much more.  We have five admin staff that will report to you. 

About You 

This is a pivotal role in our Practice. We want you to drive our growing Practice and join our amazing team. You will be confident in displaying your flexibility, mature outlook, quiet confidence, and team building skills. You will undertake each task throughout the day with a calm unflappable attitude.  Our preferred candidate will have a can-do attitude, and happily manage our team with your exceptional gate-keeping skills. You will be rewarded with a fantastic inclusive team culture, where we will help you to grow in your role. One day per week, after you are fully trained and in agreement with our management team, you will be able to Work from Home. 

Our Practice is seeking a self-motivated Practice Manager for a permanent, full time role in Parkville (RCH). Based in a fantastic location and rooms with an abundance of public transport and on-site parking (negotiable). The role would be ideal for someone looking to use their outstanding Practice Management skills to support this growing, specialist practice. 

Working full time, this would suit someone with an easy going and personable nature, great managerial skills combined with excellent attention to detail. 

Your key responsibilities will include: 

  • Leading by example in providing an outstanding level of customer service on the telephone and in meeting and greeting patients and their families (this cannot be overstated) 
  • Overseeing consulting billing 
  • Financial reporting including end of day, week and month 
  • Supporting the team of Specialists by being a highly professional and friendly contact for the business 
  • Creating and fostering a warm and welcoming environment for each patient and their family and our great team 
  • Providing relief to our reception staff in a professional, punctual, and friendly manner 
  • Assisting in welcoming patients into the practice in an efficient and courteous  
  • Collecting and entering patient details  
  • Managing all aspects of the administration area and our team members at the Practice 
  • Efficiently managing all patient data, worksheets, appointments, clinical files and correspondence (attention to detail is imperative) 
  • Providing full financials for the Practice, including budgets and reporting. 
  • Assisting with ad hoc duties as required 
  • Providing a collaborative and supportive culture for our team Completing of end of day reconciliations (EFTPOS, credit card and cash) 
  • Overseeing and managing theatre billing, quoting and booking 
  • Training and leading our admin team to greater heights to provide the best patient experience 

Our ideal candidate will have: 

  • Experience using Genie practice management software (preferred) 
  • Excellent communication skills in a professional, positive and friendly manner 
  • Immaculate appearance and demeanour – you pride yourself in your calm demeanour  
  • Ability to work independently and be self-driven 
  • Sound knowledge of medical terminology and medical software 
  • Accountability, initiative, enthusiasm, a good work ethic and genuine commitment to a long-term role 
  • Practice Management experience in a Speciality or Surgical role – Paediatric viewed favourably 

Hours: Monday to Friday. 8:30 am till 5:00 pm. 

If you possess the skills required, we’d love to hear from you please upload your resume and cover letter (uploaded separately).  

Excellent remuneration based on skills and experience will apply. Please quote ref: 959.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.  

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.  

Please follow us on our Instagram page: RecruitmentatRWS. 

958 – Practice Manager – West Perth

Practice Manager 

  • Expanding vibrant practice – full time hours over 4 days per week (day off) 
  • Renowned Oral Maxillofacial Practice – 3 Surgeons 
  • Genie Medical Software – Mature minded – Parking onsite 

Are you interested in cultivating and managing a great team and making a difference in our patient’s lives? Do you like to use your fantastic people skills to lead our dynamic team? If this interests you, please read further below: 

Our specialist Oral Maxillofacial practice is seeking a Full Time professional, highly organised, people savvy, staff oriented and experienced Practice Manager to lead our team. This role would play a pivotal role in our practice supporting our three Surgeons (one Principal) and managing with our fantastic team.  

About our Practice 

To set the scene, our practice and Surgeons are renowned, this is a state of the art practice and team – second to none.  Our rooms are simply stunning, they are light, bright and modern. 

We have a professional and caring culture, for our staff and our valued patients.  We are very proud of our patient care program, and go above and beyond to ensure their patient journey is as smooth as possible. 

The Practice Manager and our Accounts Manager (part of the management team) will be working closely together to provide a seamless journey for the Surgeon, patient and the practice. 

About You 

We are looking for a Practice Manager who would love to be part of our practice journey, and who prides themselves on their leadership skills and also understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.  

We are offering an extremely attractive package, please reach out to see further details on this. This is an expanding practice, where you can make your mark. 

You will happily utilise your proactive skills to assist the practice to reach greater heights.  We would love you to join us in making a difference in our patient’s lives. 

Our staff work 4 days per week, at 9.5 hours per day, which ensures staff receive a day off per week, but still receive a full-time wage. 

Our requirements are: 

  • Full practice reporting including end-of-day, week and month reporting directly to the principal. 
  • Having an excellent understanding and previous experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees. To provide relief to our Accounts Manager in this area. 
  • Ensuring the practice is always fully compliant with industry and government regulations including OHS/WHS. Attend, run and actively participate in all relevant practice meetings. 
  • IT savvy skills (able to troubleshoot as required)  
  • Possess excellent organisational skills, outstanding work ethic and punctuality. 
  • Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently 
  • Displaying outstanding customer service skills (whether internally or externally, whether our patients or referrers), verbally and written – this cannot be overstated, particularly when dealing with complaints 
  • Proud of your professional manner and presentation 
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker 
  • Happy to perform ad-hoc administration duties for the Surgeons 
  • Ensure correspondence has been dispatched to clinicians 
  • Manage all Surgeons’ appointment books – ensuring all details are correct 
  • Managing clinical and admin supplies 
  • Constant liaise with hospitals and anaesthetists 
  • Manage IT for both practices 
  • Maintain and keep current the Practice Handbook 

Management responsibilities: 

  • Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support – true team leader! 
  • Arrange staff functions (3 to 4 per year) 
  • Manage medico-legal cases
  • Management of staff, including rosters, minimise overtime, leave and coverage (including leave) for two sites 
  • Involvement in staff recruitment including induction and training 
  • Deal with staff queries/management and traininG 

Accounts/Billing responsibilities: 

  • Ensure Medicare/DVA/Defence billing is up-to-date 
  • Oversee surgical quoting  
  • Process Superannuation payment requests 
  • Manage complex patients/dentist quotations – approve emergency bookings 
  • Ensuring time quotation and payments and receipting of patient surgeries 
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly) along with PRODA. 

Traits: 

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail 
  • A clear and concise communicator who loves to be build a great team  
  • Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams and supporting our extremely busy Surgeons 
  • Friendly with quiet confidence 

Experience: 

  • Must have a minimum of two (2) years of Practice Manager experience – Oral Maxillofacial Practice Manager along with Genie software experience, viewed favourably 
  • Private Specialist experience is mandatory  
  • Experience with Orthodontics and implant Dentistry mandatory 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 958. 

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role. 

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process. 

Please follow us on our Instagram page: RecruitmentatRWS. 

956 – Full Time Medical Secretary – WFH/Box Hill

 

Full-Time Medical Secretary

  • Hybrid work model (WFH and initially 2 sessions per week onsite in Box Hill area)
  • Commencement late October –Role with growth
  • New practice – established part-time Neurologists – Mainly WFH initially

Would you like a pivotal role in assisting in setting up a new practice with our delightful established Specialist? Do you enjoy using your current skill set to be the Specialists’ gatekeeper and go-to staff member? Then please apply.

Our Neurologist Specialist who specialises in Epilepsy has an exceptional opportunity for a dedicated and skilled Medical Secretary to join our medical practice. If you are an experienced Medical Secretary seeking a fantastic role with growth potential, we invite you to consider this opportunity.

About Us:

We are a new group specialist medical practice led by an established Specialist, situated in the Box Hill area. Our primary focus is on delivering unparalleled patient service and a seamless healthcare journey. Our vision is to offer a fast turn around of patient care after their first symptoms/seizure, and improving epilepsy care overall. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a pivotal role in our practice’s success. Our practice benefits from convenient WFH options – full time initially, then 1 to 2 sessions per week onsite from Mid November. RWS is currently providing VR (Virtual Reception) services and will be able to assist with handover. You will be supplied with a laptop, practice mobile and multi-function scanner/printer.

About You:

As a warm, engaging, empathetic, and skilled Medical Secretary, you have the opportunity to transition into a more senior role within our growing practice. This position would suit someone who is experienced, self-motivated, customer service-oriented and bubbly nature, and who is eager to contribute to our new paperless practice. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

Key Qualifications and Attributes:

  • Demonstrated experience using MediRecords or similar medical software programs.
  • Outstanding communication skills coupled with a positive, proactive attitude.
  • Previous experience in a Private Medical Practice is mandatory.
  • Professional demeanour with exceptional customer service and attention to detail.
  • Audio typing viewed favourably
  • Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
  • Proficiency in troubleshooting and IT-related tasks.
  • Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:

  • Lead the development and implementation of new practice systems and processes – this is your project!
  • Manage consultation sessions (including consultant billing) and warmly greet patients.
  • Provide exceptional customer service through effective phone/email communication and patient interactions.
  • Managing patient records including uploading reports/tests/referrals
  • Coordinate patient appointments and manage scheduling.
  • Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
  • Support Specialist with various administrative and ad-hoc tasks.
  • Exhibit flexibility and dedication to accommodate Specialist and practice needs.

Working Hours:

Monday to Friday, 9:00 am – 5:00 pm (with a 30-minute unpaid lunch break).

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this fantastic opportunity. To express your interest, please submit your resume and a cover letter, referencing Ref: 956. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS.

955 – Part Time Receptionist – Richmond

Receptionist

  • An entry-level position in the private medical industry – Gentu Software
  • Full training will be provided – 4 days per week – Vascular Surgeon
  • Epworth Richmond – great public transport options – amazing team

Are you proud of your customer service skills?  Do you like to make a difference in our patient’s lives?  Then please read further.

About us
Our growing Vascular Surgical specialist practice is seeking a professional, highly organised Receptionist/Administrator to complement our team. Our practice consists of our lovely (can’t be overstated) Vascular Surgeon and his impeccably professional and hardworking team. We utilise Gentu Medical Software – which you will be fully trained in.

The location of the role will begin in our current Kew rooms; however, we will be permanently relocating to Richmond in mid-November (brand new rooms).

About you
This is a unique opportunity to become upskilled and trained in a pivotal industry – this is the start of your new career.

We are looking for a Part-Time Receptionist to join our team who understands that caring for our Surgeon (Vascular) and the practice’s patients is as important as your professional skillset.  You will wow us with your customer service skills and willingness to learn and follow processes (full medical reception training provided). Your can-do attitude and ability to be a team player will be well-suited to our team.

Some flexibility in your hours (if needed) would be viewed highly.

Skills/experience:

  • Be experienced and confident in working in a busy reception/customer service role (directing traffic) and dealing with busy phones (in any industry)
  • Proud of your initiative and great work ethic
  • Be a great team player – happy to assist others when needed
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Amazing presentation, whether verbal, written or in person – be our Brand Ambassador
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad hoc administration duties for the Surgeon and team
  • IT Savvy
  • Utilise your touch-typing skills for email typing and admin duties
  • Cover leave with notice

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Honest, trustworthy, loyal, and dependable
  • Friendly, charismatic personality who is a true team player
  • Professional in your written, verbal, and personal presentation

Experience:

  • Must have a minimum of one (1) year reception/customer service experience

Day/hours:

  • Monday, Tuesday, Thursday, and Friday 8:30 am till 5:00 pm (30-minute unpaid lunch)

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience.  Apply now quoting reference 955.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

954 – Part Time Medical Receptionist – Richmond

Part-Time Medical Receptionist

  • Plastic Surgery – Be upskilled from your GP background
  • Epworth Richmond – Gentu software
  • 2 days per week – Tuesdays and Thursdays – Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

About us

We are a boutique practice, where quality is emphasised over quantity. Our whole team is simply amazing, and we have a great professional but warm and engaging culture. Our rooms are warm and inviting (with a touch of luxury). Our mission is to create a smooth journey for our patients during a stressful time. This role is not fast-paced and about task completion, but our mission is to provide the best service possible and patient journey to our patients – they are our number one priority! And the views from the rooms are just amazing! We love our team and we love coming to work. Car park is not available (but public transport options easily accessible).

About you

We are looking for a dedicated and professional Permanent Part Time Medical Receptionist who would love to support our Admin team. You will bring your strong communication/admin skills and warmth to be part of our awesome team. You pride yourself in your fantastic personality, who loves to be our brand ambassador and Director of First Impressions. You want to make a difference! We are happy to consider candidates from a GP background (including Reception) who want to upskill to become a Medical Surgical Receptionist and be part of the surgical world.

Duties/attributes for this role:

  • Managing incoming phone calls including allowing your superstar customer service skills to shine
  • Consulting billing (this can be trained), uploading referrals (training available)
  • Managing consulting sessions and meet and greet (this can be trained), with an above-and-beyond manner to make our patient’s day.
  • People skills to assist in making a difference in our patient’s lives.
  • IT savvy, with skills to troubleshoot if needed.
  • A warm and engaging telephone manner.
  • Managing our email inbox on the days you work.

 

To be successful you will be/have:

  • Previous Medical Reception experience (Speciality viewed highly)
  • Medical Software experience (Gentu preferred)
  • Impeccably presented, verbally, written and in person
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail coming only second to your passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality and reliability
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

 

Hours/Days:

Tuesday and Thursday 8:30am till 4:30pm (fixed days and non-negotiable)

 

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref No: 954

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

953 – Accounts/Patient Finance Manager – West Perth

Full Time Accounts/Patient Finance Manager

  • Brilliant team and working conditions – Oral Maxillofacial Practice
  • Reporting to Principal Surgeon –attractive remuneration package
  • Parking on-site – state of the art practice – West Perth

Are you proud of your complex theatre billing/account management skills particularly in the medical industry?  Do you want a position with growth?

About us
Oral Surgery Consultants is an established expanding Oral Maxillofacial practice seeking a professional, highly organised, and experienced Finance Co-ordinator for our practice.

Our Surgeons and practice are renowned for being a centre of excellence. Providing our patients with a seamless journey during their clinical experience.  We make a difference in our patient’s journey. We are expanding and require an Accounts/Patient Finance Manager full time.

About you
Your role will be to provide medical practice financial services to our practice (3 Surgeons, 2 sites with support from our external Accountant).  You will be directly reporting to our Principal Surgeon and be part of the management team.

You have come from a medical practice background, with extensive understanding and experience in theatre billing management, and accounts payable and receivable. You will be one of two managers reporting directly to the Principle.

This is a new pivotal position and has growth potential.

Our requirements are:

  • Professional in your presentation, written and verbal communication
  • Having previous financial reporting experience including working in a private practice setting
  • Xero Accounting Software experience (including either extensive experience and/or qualifications in bookkeeping) including reconciling Xero banking receipts with our medical software.
  • Medicare billing, batching and receipting
  • Manage PRODA delegation
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams
  • ADF Bupa billing processing and receipting
  • Possess excellent organisational skills, outstanding work ethic and punctuality.
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • ECLIPSE billing processed and receipted
  • Manage the full cycle of theatre billing, including payment 2 weeks prior to surgery, and emailing receipts to patients and refunds/reimbursements – ensuring all theatre billing is accurate
  • Processing incoming deposit payments
  • Managing of the accounts payable function
  • Investigation into health funds exception and rejection
  • Following up overdue (bad debts) from patients
  • Organising patient rebates
  • Educate and inform patients on claiming processes and requirements
  • Experience with theatre bookings, in room procedure bookings and surgical quoting and billing viewed favourably
  • Liaising with hospitals, health funds, external practices and other stakeholders

Traits:

  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear and concise communicator who pre-empts our practice’s needs, who is proactive not reactive
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Extreme attention to detail, with a drive to have the financial area of the practice running at an optimum
  • Honest, trustworthy, loyal, and dependable with a strong work ethic
  • Friendly with quiet confidence, always happy to assist others

Experience:

  • Must have minimum two (2) years experience in Accounts Management including complex Theatre Billing.
  • Private Specialist experience is viewed highly

Days: 5 days per week (9 day fortnight can be negotiated)
Hours: 8:30 am till 5:00 pm (30-minute unpaid lunch per day)

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

The successful applicant will be rewarded with a supportive work environment as well as a very attractive remuneration package, dependent on experience. Apply now quoting reference 953.

Follow us on Instagram: RecruitmentatRWS.

951 – Medical Receptionist – East Melbourne

Full Time Medical Receptionist 

  • Utilise your customer service skills to upskill to a Medical Receptionist  
  • East Melbourne location – Urology private practice – Parking – Genie 
  • Bright light modern office – Amazing opportunity to join a Surgical Practice  

Do you pride yourself in your Customer Service Skills?  Do you just love helping people?  Are you engaging, vibrant and have a can-do attitude with a great telephone manner? Then read on. 

Do you thrive on following processes/procedures?  Then we want to hear from you. This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a specialty medical practice is NOT a requirement (customer service, GP, and Allied Health experience are welcomed)!  Along with your blue-chip customer service skills, experience and can-do attitude. 

About Us
We are a renowned Urology Practice, who are known for our outstanding customer service and patient care.  We have two surgeons, and to say they are amazing and lovely would be such an understatement. Along with our Practice Manager (who you will report to) and Senior Secretary we have a team that cannot be overstated, we are just missing one element – you!  The vibe and atmosphere within the practice are professional as well as caring and supportive. 

About You 

You have come from a strong customer service background, and have a strong work ethic, you love to learn and upskill and want to go on to have a fantastic and rewarding career in the medical industry. You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, and professionalism (verbal, written and presentation). We want you to assist us in making a difference in the patient’s lives, during such a stressful time. 

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeons.  Our preferred candidate thrives in a fast-paced environment and excels in following processes and procedures so our Practice runs smoothly and efficiently.   

Our ideal candidate will have the following: 

  • Experience in excelling at customer service in any industry (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude 
  • Professional appearance and demeanour in writing, in person and on the phone 
  • Experience using multiple types of software and the willingness to learn more (Genie experience preferred) 
  • IT savvy – your IT skills are your pride and joy!  
  • Ability to work independently with initiative and also love being part of our fabulous team 
  • Ability to work well under pressure, multi-task in a busy environment and be open to direction to ensure the smooth running of the Practice 
  • Constantly takes pride in their work and productivity, loves to assist and is flexible in times of demand

Responsibilities will include: 

  • Welcoming patients into the practice in an efficient, friendly and courteous manner 
  • Delivering exceptional customer service at all times 
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting 
  • Collecting and entering patient details including uploading referrals and reports 
  • Answering phone calls and enquiries in a professional and friendly manner 
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the Practice Manager 

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional Urological Surgeons who are recognised leaders in their field. 

Appropriate remuneration based on skills and experience. 

Hours:

Monday to Friday 9:00 am – 5:00 pm (flexible with hours and days, late start early / finish considered)

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 951.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

949 – Full Time Practice Co-ordinator – WFH & Box Hill

Full-Time Practice Coordinator
Location: WFH and Box Hill area

• New practice – established Neurologist – Mainly WFH
• Box Hill area (max 2 sessions per week when onsite)
• Commencement late October – Pivotal role

Would you like a pivotal role in setting up a new practice with our delightful established Specialist? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

Our Neurologist Specialist who specialises in Epilepsy has an exceptional career opportunity for a dedicated and skilled individual to join our medical practice as a Full-Time Practice Coordinator. If you are an experienced Senior Medical Secretary seeking a fantastic role with growth potential or if you are currently a Practice Coordinator looking for a new challenge, we invite you to consider this opportunity.

About Us
We are a new medical practice led by an established Specialist, situated in the Box Hill area. Our primary focus is on delivering unparalleled patient service particularly and a seamless healthcare journey. Our vision is to offer a fast turnaround of patience care after their first symptoms/seizure, and improving epilepsy care overall. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a pivotal role in our practice’s success. Our practice benefits from convenient WFH options – full time initially, then 1 to 2 sessions per week onsite from Mid-November. RWS is currently providing VR (Virtual Reception) services and will be able to assist with handover. You will be supplied with a laptop, practice mobile and multi-function scanner/printer.

About You
As a warm, engaging, empathetic, and skilled Senior Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our growing practice. This position would suit someone who is experienced, self-motivated, customer service-oriented and bubbly nature, and who is eager to contribute to our new paperless practice. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

Key Qualifications and Attributes:
• Demonstrated experience using MediRecords or similar medical software programs.
• Outstanding communication skills coupled with a positive, proactive attitude.
• Previous experience in a Specialist Medical Practice is mandatory.
• Professional demeanour with exceptional customer service and attention to detail.
• Audio typing viewed favourably
• Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
• Proficiency in troubleshooting and IT-related tasks.
• Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:
• Lead the development and implementation of new practice systems and processes – this is your project!
• Manage consultation sessions (including consultant billing) and warmly greet patients.
• Provide exceptional customer service through effective phone/email communication and patient interactions.
• Managing patient records including uploading reports/tests/referrals
• Coordinate patient appointments and manage scheduling.
• Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
• Support Specialist with various administrative and ad-hoc tasks.
• Exhibit flexibility and dedication to accommodate Specialist and practice needs.

Working Hours:
Monday to Friday, 9:00 am – 5:00 pm (with a 30-minute unpaid lunch break).

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity. To express your interest, please submit your resume and a cover letter, referencing Ref: 949. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS.

945 – Full/Part Time Medical Receptionist – East Melbourne

Full Time/Part Time Medical Receptionist

  • Fantastic opportunity – Fabulous flexible culture – ASAP commencement
  • East Melbourne location – Orthopaedic private practice – Full time or 4 days per week
  • Bright light modern office – Amazing opportunity to join a Surgical Practice

Do you pride yourself in your Customer Service Skills?  Do you just love helping people?  Are you engaging, vibrant and have a can-do attitude with a great telephone manner?

Do you thrive on following processes/procedures?  Then we want to hear from you. This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a specialty medical practice is NOT a requirement. (GP experience and Allied Health experience is welcomed)!  Along with your blue-chip customer service skills and experience.

You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, professionalism (verbal, written and presentation) and your flexibility.

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeon.  Our preferred candidate thrives in a fast-paced environment and excels in following processes and procedure so that our Practice runs smoothly and efficiently.

Our ideal candidate will have the following:

  • Experience in excelling at customer service in the medical industry (this cannot be overstated).  Physician and Surgical practice experienced is viewed highly along with GP and Allied Health experience.
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional appearance and demeanour in writing, person and on the phone
  • Experience using multiple types of software and the willingness to learn more
  • IT savvy – your IT skills are your pride and joy!
  • Ability to work independently with initiative and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the Practice Manager
  • Covering our Practice Manager’s leave

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional Orthopaedic Surgeons and Associates, including Physiotherapists, who are recognised leaders in their field.

Appropriate remuneration based on skills and experience.

Hours:

Monday to Thursday 8:30am till 5:00pm (flexible with hours and days, late start early finish considered)
Friday 8:30am till 4:00pm

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 945

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

944 – Casual EA/ Medical Admin – WFH

EA/Medical Administration – Casual

  • WFH – Provide admin support for ENT Surgeon’s Public appointments and tasks
  • 14 hours per week – casual – ENT Surgeon – work-life balance
  • Full variety – no patient interaction – admin support – ASAP commencement

Are you a born organiser?  Do you like to provide admin support to a hardworking Surgeon?  Do you pride yourself on your can-do attitude that is flexible in your priorities? Then please read on.

About Us

Our extremely pleasant ENT Surgeon who works in the public and private sector, is looking for an EA to provide medical administration (particularly for his public appointments) and personal assistance tasks from your home office.  This will allow him to do what he does best, which is to provide clinical and surgical assistance for those in need.  We have worked with this Surgeon for many years, we can honestly say he is amiable, has a great sense of humour, is totally genuine and is a fantastic boss, his private practice staff can testify to the above!  This is a great position.

About You

Our practice is looking for an experienced EA who will report directly to our Surgeon.  Some understanding of the public medical industry would be advantageous or similar experience in an administration role (with transferrable skills). The preferred candidate will use their sense of humour, bubbly amiable personality and attention to detail skills be the genuine gatekeeper and provide full admin support to our Surgeon, particularly in his public work, alongside interaction with his private practice (limited).  The role will have a lot of variety, and training will be provided to complement your existing administration experience. You will utilise your own laptop/internet/scanner/printer. There will be the occasional meet up, so you will need to live within appropriate driving distance to the Camberwell area (can be rural Victoria).

Our ideal candidate will have the following:

  • Experience in attention to detail task management along with full completion of tasks
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional demeanour and presentation (written and on the phone)
  • Proven experience and efficiency in administration, and navigating systems
  • Ability to work independently with initiative
  • Constantly takes pride in their work and productivity.

Responsibilities will include:

  • Delivering exceptional customer service and administration skillset to our Surgeon – with a can do attitude!
  • Managing our Surgeon’s email inbox.
  • Experience in managing conference and travel arrangements along with claiming various expenses
  • Experience in managing Personal Assistant tasks including aligning public and private medical and personal duties.
  • Managing various diaries to ensure no double-ups
  • Experience in navigating different software and organisations (such as private hospitals, insurance companies, various institutions/stakeholders within the medical industry)
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon

Days/Hours:

The hours/days are negotiable but we would be open to:

  • 14 hours/4 days a week
  • Four hours of work on two days
  • Three hours of work on two days
  • With one day off

The above hours need to be within 6am till 9pm weekdays (preferably normal working hours).

Prior remote working experience viewed favourably.  Appropriate above Award payrate based on skills and experience.  If this is a role you feel you would excel at, please apply.  Ref: 944

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

943 – Part Time Medical Receptionist – Richmond

Part-Time Medical Receptionist

  • Plastic Surgery – Be upskilled from your GP background – Gentu Software
  • Epworth Richmond – onsite parking provided on Wednesdays
  • 2 days per week – Wednesday and Thursdays – Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

About us

We are a boutique practice, where quality is emphasised over quantity. Our whole team is simply amazing, and we have a great professional but warm and engaging culture. Our rooms are warm and inviting (with a touch of luxury). Our mission is to create a smooth journey for our patients during a stressful time. This role is not fast-paced and about task completion, but our mission is to provide the best service possible and patient journey to our patients – they are our number one priority! And the views from the rooms are just amazing! We love our team and we love coming to work. About you We are looking for a dedicated and professional Permanent Part Time Medical Receptionist who would love to support our Admin team. You will bring your strong communication/admin skills and warmth to be part of our awesome team. You pride yourself in your fantastic personality, who loves to be our brand ambassador and Director of First Impressions. You want to make a difference! We are happy to consider candidates from a GP background (including Reception) who are wanting to upskill to become a Medical Surgical Receptionist and be part of the surgical world.

Duties/attributes for this role:

  • Managing incoming phone calls including allowing your superstar customer service skills to shine
  • Consulting billing (this can be trained), uploading referrals (training available)
  • Managing consulting sessions and meet and greet (this can be trained), with an above-andbeyond manner to make our patient’s day.
  • People skills to assist in making a difference in our patient’s lives.
  • IT savvy, with skills to troubleshoot if needed
  • Happy to work on your own (Wednesdays) – with virtual support available. On Thursdays you will work with one of our admin team.
  • A warm and engaging telephone manner
  • Managing our email inbox on the days you work

To be successful you will be/have:

  • Previous Medical Reception experience (Speciality viewed highly)
  • Medical Software experience (Gentu preferred)
  • Impeccably presented, verbally, written and in person
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail coming only second to your passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality and reliability
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

Hours/Days:

Wednesday and Thursday 8:30am till 4:30pm

 

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref no: 943

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

940 – Practice Nurse – Glen Iris

Practice Nurse (RN) 

Work/life balance & flexibility with hours

  • Part-time – 3 days per week – great remuneration
  • Glen Iris GP practice – Integrative medicine – Cosmetic Medicine
  • We cannot overstate the ambience and culture of this practice – Stunning rooms – Supportive workplace

Do you want a Nursing role with a difference? Fantastic culture and work vibe? Are you interested in Family medicine, integrative and cosmetic medicine? Then please apply.

Our Family Medicine GP clinic is a well-established, boutique (not your generic fast-paced GP practice) modern and family-oriented practice. It is all about the patient.  It is highly regarded for its Integrative Medical practice specialising in Nutrition, Herbal Medicine, Preventive Medicine, Acupuncture as well as Cosmetic medicine. After 16 successful years, it has recently expanded to deliver dedicated and personalised GP & Family medicine to new and existing patients for a truly integrative and holistic approach.

About the role

Newly created, the Practice Nurse will support the doctor with the provision of patient clinical assessments and treatments (including shared care), excellent patient triage and outstanding care for new and long-standing patients who have a loyal affiliation with the medical practice.

Availability and flexibility to work extended hours will be appreciated and rewarded.  It will be offered as a permanent part-time role (can consider casual) to someone seeking a rewarding and long-term position.

This role will best suit a mature-minded, flexible and experienced Registered Nurse who will help to build up the general practice and who enjoys developing effective clinical services and patient care for the business. We are looking for a proactive and self-motivated team member, with a genuine interest in integrative medicine and cosmetic medicine.

Typically, the role will be responsible for;

  • Care plans and Health assessments
  • Proactive support for all patients with screening, health education and promotion
  • Reminders & Recalls
  • Pathology collecting
  • Management of treatment room & stock supply
  • Front desk reception duties and support, when required (which includes enquiries, bookings, invoicing, referrals, test results, and patient reports) – Reception relief and covering leave
  • Setting up patients for procedures & educating them on pre and post treatments
  • Instrument sterilisation and infection control protocols
  • Efficient and confidential management of all patient data, clinical files, and correspondence
  • Wound care when required
  • Ensuring the treatment room is set up and managed compliantly

Essential Skills & Qualifications

  • Current AHPRA RN registration
  • Minimum 2 years GP nursing experience preferred
  • Understanding of MBS item and incentives
  • Actively promote the practice and the services offered
  • CPR certification and current Working with Children
  • Pathology collection & Venepuncture
  • Cervical screens
  • Health Care Plans
  • 12-lead ECG
  • IV infusions

About you

  • Warm, friendly and welcoming style – we like every patient to feel special
  • Trustworthy, reliable, and committed
  • Demonstrate a high degree of confidentiality regarding all patients and clinical information.
  • Pro-active and highly self-motivated
  • Passionate about patient care
  • Sound GP practice knowledge and experience
  • Strong communication & interpersonal skills
  • Excellent time management, a good problem solver and ability to multi-task
  • Strong computing skills with experience in Microsoft, and Genie advantageous
  • Well-presented, professional style, and passionate about maintaining good health and wellbeing

Hours/Days:
Tuesday till Thursday – 10:00 am till 5:00 pm (hours negotiable)

Every second weekend (Weekend work is optional) – 8:30 am till 1:30 pm (flexible with rosters and dependent on patient bookings)

To apply

Only online applications will be considered, and all applications will be treated in the strictest confidence.

Please include a written application and your resume with your on-line application detailing why you are looking for a new role, and how your specialist medical practice experience can wow in this opportunity.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 940.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

936 – Medical Receptionist – West Perth

Full Time Medical Receptionist

  • Commencement asap – New modern suites – great culture
  • Parking – 9-day fortnight – long days (full-time wage)
  • Oral and Maxillofacial practice – established Surgeon expanding practice

Do you thrive in a front-of-house role? Do you like to wow our patients with your customer service skills and love to go above and beyond for our patients and Surgeons? Then we want to hear from you!

Our Oral and Maxillofacial practice is seeking a professional, highly organised, IT savvy and experienced Medical Receptionist to support our team (Other specialties and Dental Medical Receptionists please apply). Your role will be to manage our meet and greet and consulting sessions, along with supporting our team.

Your attention to detail skills will be almost as good as your customer service skills, you love to be organised!  You thrive in a “Director of First Impressions” role, who makes our patients feel as though they are the only patients in the practice. You will use your bubbly and enthusiastic personality, to be a strong brand ambassador for our Practice.

Our requirements are:

  • Professional in your presentation, written and verbal communication
  • Having previous Medical Reception experience including managing consulting sessions, including the consulting list and meet and greet for our valued patients – Specialist and Dental Medical Receptionists experience viewed favourably
  • Confidence in handling a busy phone system (including managing our Darwin rooms phones)
  • Experience with Genie Medical Software (or similar)
  • Quiet confidence in your IT skills – able to troubleshoot
  • Happy to perform ad-hoc administration duties for our Surgeons and our Clinical Manager
  • Touch typing – as you will be reviewing, editing and saving/sending Clinician’s letters
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams
  • Being experienced in working with various health funds and Medicare
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • Strong experience with Medical Terminology

Traits:

  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear and concise communicator who pre-empts our Specialists’ needs, who is proactive not reactive
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence, always happy to assist others

Experience:

  • Must have minimum two (2) years Medical Reception experience
  • Private Specialist experience is viewed highly

Days: 9 day fortnight (day off to be negotiated)
Hours: 7:30am till 5:30pm (30 minute unpaid lunch per day )

The successful applicant will be rewarded with a supportive work environment as well as a remuneration package, dependent on experience, which is above the award wage. Apply now quoting reference 936.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

 

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

935 – Junior Receptionist – Kew & Richmond

Junior Receptionist

  • An entry-level position in the private medical industry – Gentu Software
  • Full training will be provided – 4 days per week – Vascular Surgeon
  • Epworth Richmond – great public transport options – amazing team

Are you proud of your customer service skills?  Do you like to make a difference in our patient’s lives?  Then please read further.

About us
Our growing Vascular Surgical specialist practice is seeking a professional, highly organised Receptionist/Administrator to complement our team. Our practice consists of our lovely (can’t be overstated) Vascular Surgeon and his impeccably professional and hardworking team. We utilise Gentu Medical Software – which you will be fully trained in.

The location of the role will begin in our current Kew rooms; however, we will be permanently relocating to Richmond where we are due to move in September of this year (brand new rooms).

About you
This is a unique opportunity to become upskilled and trained in a pivotal industry – this is the start of your new career.

We are looking for a Part-Time Receptionist to join our team who understands that caring for our Surgeon (Vascular) and the practice’s patients is as important as your professional skillset.  You will wow us with your customer service skills and willingness to learn and follow processes (full medical reception training provided). Your can-do attitude and ability to be a team player will be well-suited to our team.

Some flexibility in your hours (if needed) would be viewed highly.

Skills/experience:

  • Be experienced and confident in working in a busy reception/customer service role (directing traffic) and dealing with busy phones (in any industry)
  • Proud of your initiative and great work ethic
  • Be a great team player – happy to assist others when needed
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Amazing presentation, whether verbal, written or in person – be our Brand Ambassador
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad hoc administration duties for the Surgeon and team
  • IT Savvy
  • Utilise your touch-typing skills for email typing and admin duties
  • Cover leave with notice

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Honest, trustworthy, loyal, and dependable
  • Friendly, charismatic personality who is a true team player
  • Professional in your written, verbal, and personal presentation

Experience:

  • Must have a minimum of one (1) year reception/customer service experience

Day/hours:

  • Monday, Tuesday, Wednesday, and Friday 8:30 am till 5:00 pm (30-minute unpaid lunch)
  • Hours and days are negotiable

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience.  Apply now quoting reference 935.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

934 – Part Time Practice Nurse – Glen Iris

Practice Nurse (RN) 

Work/life balance & flexibility with hours

  • Part-time – 3 days per week – great remuneration
  • Glen Iris GP practice – Integrative medicine – Cosmetic Medicine
  • We cannot overstate the ambience and culture of this practice – Stunning rooms – Supportive workplace

Do you want a Nursing role with a difference? Fantastic culture and work vibe? Are you interested in Family medicine, integrative and cosmetic medicine? Then please apply.

Our Family Medicine GP clinic is a well-established, boutique (not your generic fast-paced GP practice) modern and family-oriented practice. It is all about the patient.  It is highly regarded for its Integrative Medical practice specialising in Nutrition, Herbal Medicine, Preventive Medicine, Acupuncture as well as Cosmetic medicine. After 16 successful years, it has recently expanded to deliver dedicated and personalised GP & Family medicine to new and existing patients for a truly integrative and holistic approach.

About the role

Newly created, the Practice Nurse will support the doctor with the provision of patient clinical assessments and treatments (including shared care), excellent patient triage and outstanding care for new and long-standing patients who have a loyal affiliation with the medical practice.

Availability and flexibility to work extended hours will be appreciated and rewarded.  It will be offered as a permanent part-time role (can consider casual) to someone seeking a rewarding and long-term position.

This role will best suit a mature-minded, flexible and experienced Registered Nurse who will help to build up the general practice and who enjoys developing effective clinical services and patient care for the business.  We are looking for a proactive and self-motivated team member, with a genuine interest in integrative medicine and cosmetic medicine.

Typically, the role will be responsible for;

  • Care plans and Health assessments
  • Proactive support for all patients with screening, health education and promotion
  • Reminders & Recalls
  • Pathology collecting
  • Management of treatment room & stock supply
  • Front desk reception duties and support, when required (which includes enquiries, bookings, invoicing, referrals, test results, and patient reports) – Reception relief and covering leave
  • Setting up patients for procedures & educating them on pre and post treatments
  • Instrument sterilisation and infection control protocols
  • Efficient and confidential management of all patient data, clinical files, and correspondence
  • Wound care when required
  • Ensuring the treatment room is set up and managed compliantly

Essential Skills & Qualifications

  • Current AHPRA RN registration
  • Minimum 2 years GP nursing experience preferred
  • Understanding of MBS item and incentives
  • Actively promote the practice and the services offered
  • CPR certification and current Working with Children
  • Pathology collection & Venepuncture
  • Cervical screens
  • Health Care Plans
  • 12-lead ECG
  • IV infusions

About you

  • Warm, friendly and welcoming style – we like every patient to feel special
  • Trustworthy, reliable, and committed
  • Demonstrate a high degree of confidentiality regarding all patients and clinical information
  • Pro-active and highly self-motivated
  • Passionate about patient care
  • Sound GP practice knowledge and experience
  • Strong communication & interpersonal skills
  • Excellent time management, a good problem solver and ability to multi-task
  • Strong computing skills with experience in Microsoft, and Genie advantageous
  • Well-presented, professional style, and passionate about maintaining good health and wellbeing

Hours/Days:
Tuesday till Thursday – 10:00 am till 5:00 pm (hours negotiable)

Every second weekend (Weekend work is optional) – 8:30 am till 1:30 pm (flexible with rosters and dependent on patient bookings)

To apply

Only online applications will be considered, and all applications will be treated in the strictest confidence.

Please include a written application and your resume with your on-line application detailing why you are looking for a new role, and how your specialist medical practice experience can wow in this opportunity.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 934.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

 

 

933 – Virtual Medical Receptionist – Camberwell

Virtual Medical Receptionist/Administrator

  • Modern & progressive office in Camberwell location.
  • Full-time – Accessible public transport options.
  • Your chance to upskill and work with a supportive & energetic team.

Are you seeking an opportunity to work with multiple surgeons and specialists? Are you keen to gain exposure in the private Specialist Medical Industry? If yes, then please read on!

We are seeking a friendly, IT-savvy, medical receptionist to join our growing team. This is a newly created junior role as our company continues to grow and increase its client base. Receptionists with GP, Allied Health or Dental experience are welcome to apply. Training and upskilling in relevant areas will be provided by our experienced team. You will be providing virtual reception services (no face-to-face patient contact) along with a host of other activities to a range of specialists in private practice located throughout Australia.

This is a fantastic opportunity to kickstart your career in Specialist Medical Reception as well as upskill and learn different Medical Software. This role has limitless opportunities for growth across many departments and would suit a highly organised individual coupled with great customer service skills.

About us

Our clients comprise of doctors in private practice across Australia who are well looked after and treated like family. Doctors provide vital services to us all and at RWS, it is our passion and purpose to ensure we help them run their business so they can cope with the pressures of being a medic. To that end, RWS is known for providing multi-faceted solutions and providing a one-stop shop for Surgeons and Physicians in Australia.

As a Virtual Medical Administrator, you will be responsible for ensuring a smooth patient journey – without being in the practice!

You will be working at our office in Camberwell and providing virtual reception services to various Physicians and Surgeons across Australia. You will be supported by RWS’ qualified staff who have many years of experience working for Surgeons and Physicians and you will also receive the opportunity for growth and leadership.

Successful candidates for this role will require:

  • Strong customer service with empathy and attention to detail.
  • Medical reception background and experience in working with various health funds, HICAPS and Medicare, DVA, TAC/Workcover claiming (preferred).
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues.
  • Excellent communication skills, both verbal and written.
  • A professionally presented individual with excellent phone manner (impressions matter)
  • IT Savvy.
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker.
  • A friendly and easy-going personality and a ‘can do’ attitude.

Duties/Responsibilities:

  • Managing virtual reception and administration for numerous Private Physicians and Surgeons in our Camberwell office.
  • Providing excellent service to patients and our clinicians on the phone.
  • Invoicing and receipting for consulting (including chasing overdue funds).
  • Managing enquires and practices’ appointment books (online).
  • Consulting billings.
  • Working across multiple medical software platforms.
  • Managing theatre lists & surgical bookings/billings (training will be provided to the successful candidate).
  • The possibility of visiting a variety of private clinics for onsite support during staff absences.
  • Onboarding new Virtual Reception clients
  • Assisting our practice team and other departments at RWS as needed.

Schedule:

  • You will work at our office in Camberwell from 9:00am – 5:00pm Monday to Friday. We are open to negotiating alternate hours for the right candidate. 
  • No after-hours or weekend work is required, your weekends are strictly yours!
  • Flexible work arrangements (working from home) and other opportunities are available once fully trained.

What you will get in return

You will work within a very supportive and caring work environment with our Surgeons, team, and patients. You will receive an above-award salary (depending on experience) with permanent employment benefits, upskilling opportunities including training.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please apply now quoting job ref 933.

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