Category: Job Position – FILLED

Practice Manager

• Leading edge multi-disciplinary, multi-site private practice
• 4 to 5 days per week – Armadale location – parking included
• Great remuneration – Asap commencement

Would you love to assist in building this practice into a multi-discipline practice with your fantastic Practice Management experience? Do you enjoy variety and are flexible in the workplace?

Do you want to work with a progressive renowned medical team? Then we want to hear from you.

Our two Specialists (Obstetrician and Gynaecologists) are seeking a Practice Manager to assist them in expanding our multi-disciplinary practice over our two sites in Malvern and Armadale. You will bring your professional, highly organised work ethic and extensive experience to complement our existing team. We are a progressive and modern practice, and we pride ourselves on our attention to detail but understand the importance of caring and supporting our team and most importantly our patients – their care is our number one priority.

Your key responsibilities will include:

· Providing an outstanding level of customer service and strong skill level on all aspects of a Practice Management role including telephone manner, face to face interaction and dealing with our Specialists.

· Experience using medical software (Clinic to Cloud medical software, Cliniko and Hi-Caps knowledge viewed favourably)

· Theatre bookings including surgery quotations (essential) including Health Funds (via Eclipse) – including Gaps, no Gaps and AMA fees.

· Possess excellent organisational skills, outstanding work ethic and punctuality.

· Managing and marketing Women’s Health Physiotherapist’s bookings and sessions

· Have a capacity to perform well in a busy environment – must be a skilled multi-tasker with an unflappable demeanour.

· Display outstanding interpersonal and communication capabilities

· Managing our fantastic existing team and continually improving processes and procedures within the practice – to have the practice operating at its optimum.

· IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Specialists.

· Assist in building our practice into a multi-discipline practice, to complement our existing services – you will have a pivotal role in this area.

· The ability to accept responsibility and prioritise tasks and demonstrate high levels of initiative, motivation and empathy

· Happily perform duties as a Personal Assistant to our Specialists; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

· Previous experience as a Practice Manager in a Specialist Medical Practice (O&G) – highly desirable

· A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)

· “Can do” attitude who is extremely organised, who are a concise communicator to our team and patients

· Flexible in your approach to all aspects of the Practice and extremely strong attention to detail

· Well-developed time management skills and ability to multi-task and work efficiently under pressure

· Minimum two (2) years Medical Practice Management experience.

· Great organisation skills with a can-do attitude and great team player attributes.

It is a practice requirement that you are fully vaccinated against COVID-19, and will be asked for your vaccination certificate during the Recruitment process.

Salary will be well above the Award and based upon experience.

Please quote ref: 856.

For further updates follow our Instagram page: RecruitmentatRWS.

• 9 day fortnight (long days – full time wage) – Ready for your next career move?
• Richmond – great package – commencement May – Genie
• Amazing boutique practice – amiable and engaging Orthopaedic Surgeon

Are you interested in leading a practice by example? Do you love to provide that extra (business class) service, every patient is always looking for? If this interests you, please read further.

Our specialist boutique practice is seeking a professional, highly organised, people savvy and experienced Medical Secretary/Practice Manager (or we would consider a high-level administrator from another industry or within medical) to lead our practice (1 x direct report). This would be a pivotal role in our practice supporting our Surgeon and working with our fantastic team. To set the scene, this is a practice where you will love coming to work. Our current Practice Manager is reluctantly relocating.

We are looking for a Medical Secretary/Practice Manager who would love to be part of this, and who prides themselves on their leadership skills and understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.

Our paperlite Practice is located in Richmond (Epworth). The working hours are over a nine day fortnight – 8:00am to 5:00pm.

Our requirements are:

• Having a good understanding and experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees
• Being experienced in working with various health funds and Medicare including TAC and Workcover.
• Possess excellent organisational skills, outstanding work ethic, punctuality. Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently
• Displaying outstanding customer service skills, verbally and written – this cannot be overstated, particularly when dealing with occasional complaints
• IT savvy skills (able to troubleshoot as required)
• Proud of your professional manner and presentation
• Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
• Happy to perform ad-hoc administration duties for the Surgeon
• Having previous experience in managing staff including conflict resolution, training, leave and timesheet requirements
• Managing meet and greet/consulting sessions (relief only)
• Engaging with external suppliers including representatives
• Full practice reporting including end of day, week and month (through Genie)
• Ensuring the practice is always fully compliant with industry and government regulations including OH&S. Attend and actively participates in all relevant practice meetings.

Traits:

• ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
• Clear and concise communicator who is a team player
• Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams
• Friendly with quiet confidence

Experience:

• Practice Manager experience preferred, but would consider a high level practice administrator ready to step up
• Private Specialist experience and Orthopaedic experience viewed favourably

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage.

Apply now quoting reference 854 and follow our RWS Instagram page (recruitmentatrws).

Medical Receptionist

Job description

Part/Full Time Role

• 4.5 days per week – Cardio Thoracic (and Respiratory Physicians) Private Practice
• Commencement May – Fitzroy location
• Work with the best – Zedmed – amazing Public Transport options

Are you proud of your customer service skills? Do you love to make a difference in people’s lives?  Do you consider yourself a fast learner with a can-do attitude? Then please read on.

We are looking for an organised and motivated Medical Receptionist to join our fantastic renowned team. This is the perfect chance for you to upskill from your previous GP experience to join our dynamic and robust team. We are in Fitzroy near Parliament Station on the grounds of St Vincent Hospital.

Foremost with this position, is providing empathy, compassion and care for our patients. Our patients are our number one priority (this cannot be overstated). You will love to wow our patients with your professional, nurturing and accommodating manner including your impeccable presentation whether in person, on the phone or via email.

Key responsibilities:

• Medium to expert level of experience and understanding of Zedmed Medical Software
• Having great team player attributes – working together to produce a smooth operating efficient practice.
• Be experienced in working with various health funds and Medicare
• Handling consultation sessions (meet and greet – relief only) telephone queries and email correspondence in a professional and warm understanding manner
• Managing clinical appointments
• Invoicing and receipting for consulting (including chasing overdue accounts)
• IT Savvy with great troubleshooting skills
• Managing incoming emails including screening and prioritising
• Multi-tasking and performing ad-hoc duties as required
• Ensuring the practice is running in an efficient manner, including ensuring all tasks and including administration are up to date.
• Assisting the Surgeons/Physicians and Practice Manager in ad hoc duties as required
• Collaborating with other staff to provide a seamless process for our team and patients
• Ensuring our rooms are always immaculate, including the consulting rooms

Essential skills and experience:

• Previous experience as a Medical Receptionist in a Private Practice setting (viewed favourably)
• Zedmed experience (or other medical software)
• Ability to be flexible in prioritising duties
• Excellent verbal and written communication skills
• Well-presented and professional in attire and compassionate with all patients
• Ability to work independently at the front desk and assist the team

Days/Hours:

Monday, Tuesday, Thursday and Friday – 9am till 5pm
Wednesday – 9am till 1pm

If you are after an exceptional opportunity, then this is the role for you. We take pride in the care we provide our patients and would love someone to join us with the same ethic.

Please apply and include your resume and a cover letter, explaining why you would be a great candidate for our practice. Please quote ref 852 and follow our RWS Instagram page (recruitmentatrws)

Job Types: Part-time, Permanent

• Great package – renowned Orthopaedic Practice – Epworth Richmond
• EA & Medical Secretary role working solely for one surgeon
• 8.5 days per fortnight (long days–full time wage) – commence May

Do you like to make a difference in our Surgeon and patients’ lives?  Are you looking for your next career move or to utilise your existing outstanding EA skills in another industry? Then please apply.

Our practice
Our practice (12 Surgeons) is seeking a Medical Secretary/EA to work closely with one of our Orthopaedic Surgeons. We provide the benefits of a large practice (with all the perks) along with the benefits of working one on one with one of our renowned Orthopaedic Surgeon.  Please note, we are willing to train approved candidates from other professional industries with similar skill sets.

The role
You will work closely with our Surgeon to maintain and manage his consulting and theatre lists and managing all aspects of his very busy surgical practice. This will include theatre bookings, quoting and billing.  There will be some audio typing involved. You pride yourself and gain job satisfaction on being time efficient and self-motivated. You will also be supported by our delightful Junior Medical Receptionist (part time) who will report directly to you. Once fully competent and fully trained in the role, WFH options will be considered, possibly 1 to 2 days per week.

The ideal candidate will have:

• Extensive Medical Secretarial (and EA) experience, preferably within a private surgical practice
• High attention to detail along with priding yourself on your organisational skills
• Medium to expert level of experience and understanding of Genie Medical Software including producing reporting (or other relevant medical software)
• Be experienced in working with various health funds Medicare, VWA/TAC and ECLIPSE
• Managing consultation sessions (meet and greet) telephone queries and email correspondence in a professional, warm and empathetic manner
• Invoicing and receipting for consulting (including chasing overdue accounts)
• IT Savvy with great troubleshooting skills
• Managing incoming emails including screening and prioritising
• Efficient can-do attitude – with great work ethic – always striving to improve
• Multi-tasking and performing ad-hoc duties as required by Surgeon or Practice Manager
• Ensuring the practice is running in an efficient manner, including ensuring all tasks and administration duties are up to date.
• Assisting the Surgeon in EA and ad hoc duties as required
• Collaborating with other staff to provide a seamless process for our team and patients
• Driver’s licence (allowing you to travel when needed to other sites – notice given)
• A dedicated home office, with access to a computer and internet.

Essential skills and experience:

• Display professionalism and warmth in all aspects of your role including, verbal, presentation and in writing
• Diary management of both practice and personal diary for the Surgeon
• Strong communication skills including conveying messages in a timely manner, whether by writing, verbally or electronically
• Managing consulting sessions and excelling at flexibility when prioritising tasks
• Managing and overseeing, theatre lists including hospital bookings and investigation bookings including quoting, billing and receipting
• Liaise with all stakeholders including Surgeons and other health professionals and staff, internally and externally.
• Pre-empting the Surgeon’s requirements when needed.
• Maintaining and forwarding accreditation paperwork to hospitals (including AHPRA registration)
• Updating fee schedules
• Manage all incoming and outgoing electronic and paper mail
• Audio typing as required
• Abide by and follow all practice policies

Hours: Monday to Friday
Inclusive of a .5 day working day Thursday (week 1) and RDO Thursday (week 2).

If you are after an exceptional opportunity, then this is the role for you.  We take pride in the care we provide our patients and would love someone to join us with the same ethic.

It is a practice requirement that you are fully vaccinated against COVID-19, and will be asked for your vaccination certificate during the Recruitment process

Please apply and include your resume and a cover letter, explaining why you would be a great candidate for our practice.  Please quote ref 849 and follow our RWS Instagram page If this is a role that interests you.

Full Time Medical Receptionist

• Upper GI Surgeons – work close to home – awesome team
• Renowned Practice – work with the best – upskilling opportunities
• Knox Private Hospital – subsidised parking onsite $4.00 per day

Would you like to be part of a team that excels at customer service?   Do you like to make a difference in our patient’s lives?  Then please read on.

Our growing Upper GI Practice is recruiting an experienced medical receptionist to be our brand ambassador and “Director of First Impressions” and complement our team at our busy practice located in Wantirna who is willing to learn higher skills once competent in the role.  You will be reporting to our Practice Manager and Directors.

As the first point of contact for patients and their families, it is important that you are well presented and approachable with a calm and positive disposition.

Main skills to be utilised/duties include:

• Providing an outstanding level of customer service on the telephone and in meeting and greeting our parents and patients
• Supporting our Surgeons by being highly professional and a friendly first point of contact for the practice
• Having a good understanding and extensive experience in running and managing a consulting session including issuing invoices and taking payments
• Ability to work in a face paced environment.
• Ability to work both autonomously and as part of a team.
• Professional in manner, whether in person, on the phone or verbally
• Excellent IT skills (experience with Shexie Medical Software would be an advantage)
• Experience in managing Telehealth consultations

Successful candidates for this role will require:

• Proven medical reception experience – minimum 1 year
• Excellent customer service, phone manner and communication

• Proven multitasking, problem solving and time management skills

• A proactive, positive and ‘can-do’ attitude.
• Ability to provide ad hoc administration services as required by Management
• Motivation to assist in growing and improving our practice

What you will get in return:

• You will work within a very supportive and caring work environment with various doctors, and our great team. You will be paid a good salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice.

Hours/days:
Days – Monday to Friday
Hours – 9:00am till 5:00pm

It is a practice requirement that you are fully vaccinated against COVID-19, and will be asked for your vaccination certificate during the Recruitment process.

This is a fantastic opportunity to join a busy and rapidly expanding surgical practice and be part of our friendly team.  If this sounds like an opportunity you would like to be part of, please apply and quote ref 848.

• WFH options 1 to 2 days per week – Knox Private Hospital – work close to home
• Progressive and renowned expanding Upper GI practice
• Great work environment – Shexie Software – Mature minded

Are you interested at being at the forefront of Gastrointestinal Surgery?  Do you like to use your fantastic people skills to lead our fabulous team? Are you proud of your attention to detail?

Then please read on.

Our specialist practice is seeking a resilient, highly organised, people savvy and experienced Practice Manager to lead our team. This would be a pivotal role in our practice supporting all our Surgeons (and sessional consultant/physicians) and working with our fantastic team. To complement your existing skills, you will provide full management of our weight loss program.  Dealing with external parties and stakeholders (virtually). From our Surgeons and Physicians to all our support staff you will be working with the best.

We are looking for a Practice Manager who would love to be part of this, and who prides themselves on their leadership skills and understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority. Once fully trained and competent in your role, management will discuss WFH options (currently 1 to 2 days per week on non-consulting days).

Our Practice is located in Knox Private Hospital.

Our requirements are: 

• Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support
• Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting and Billing, Shexie Medical Software (or similar) including known Gaps, no Gaps and AMA fees, including organising Anaesthetists, Surgical Assistants
• Being experienced in working with various health funds and Medicare (Eclipse, DVA, Workcover TAC (limited) viewed highly)
• Possess excellent organisational skills, outstanding work ethic, punctuality. Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently
• Displaying outstanding customer service skills, verbally and written – this cannot be overstated, particularly when dealing with complaints
• IT savvy skills (able to troubleshoot as required)
• Proud of your professional manner and presentation including unflappable manner when dealing with many contrasting priorities
• Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
• Happy to perform ad-hoc administration duties for the Surgeons
• Having previous experience in managing staff including conflict resolution, training, leave and timesheet requirements
• Managing sessional Doctors including on and offsite
• Providing relief for reception/consulting and phones
• Handling all accounts and managing Surgeon’s diaries
• Full practice reporting including end of day, week and month
• Prepare, implement and oversee annual business plans, forecasts, financial reports and budgets in conjunction with the Principals to submit to Accountants
• Ensuring the practice is always fully compliant with industry and government regulations including OH&S. Attend and actively participates in all relevant practice meetings.

Traits: 

• ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
• Clear and concise communicator who is a team player
• Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams
• Friendly with quiet confidence

Experience: 

• Must have minimum two (2) years Practice Manager experience
• Private Specialist experience is mandatory – Upper GI experience viewed favourably

Days:    Monday to Friday

Hours:  9:00am till 5:00pm but flexibility required if needed for offsite virtual work.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage.

It is a practice requirement that you are fully vaccinated against COVID-19, and will be asked for your vaccination certificate during the Recruitment process.

Apply now quoting reference 847.

Please follow our Instagram page recruitmentatrws for further career opportunities.

Part Time Medical Receptionist

• Commencement asap – Bright light rooms
• Working with our Specialists and team – parking new site and good transport options
• 5 days per fortnight – must cover other staff’s annual leave and have the flexibility to cover sick leave

We are recruiting for another Medical Receptionist to join our rooms.  This is a highly flexible role, and would suit a highly organised and proficient Medical Receptionist.

You will be our Director of First Impressions, making a difference in our patients lives.  Your duties will include handling all consulting sessions and supporting our team.

Your attention to detail skills will be almost as good as your customer service skills, you love to be organised!  You thrive in a “Brand Ambassador” role, who makes our patients feel as though they are the only patients in the practice. You will use your bubbly and enthusiastic personality, to be a strong brand ambassador for our Practice.

Our requirements are:

• Professional in your presentation, written and verbal communication
• Strong experience with Medical Terminology (Cardiology)
• Must be available to cover sick leave and holiday leave (this is imperative).
• Having previous Medical Reception experience including managing consulting sessions and meet and greet – Specialist experienced viewed favourably
• Experience with Medical Software
• Happy to perform ad-hoc administration duties for our Doctors and our Practice Manager
• Be a great team player – happy to assist others when needed and love working in well-functioning teams
• Being experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
• Possess excellent organisational skills, outstanding work ethic and punctuality
• Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker

Traits:

• Hands on attitude, where nothing is beneath them, whether the job is big or small
• Clear and concise communicator who pre-empts our Doctor’s needs, who is proactive not reactive
• ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
• Honest, trustworthy, loyal and dependable
• Friendly with quiet confidence, always happy to assist others

Experience:

• Must have minimum two (2) years Medical Reception experience
• Private Specialist experience is viewed highly

The successful applicant will be rewarded with a supportive work environment as well as a remuneration package, dependent on experience, which is above the award wage. Apply now quoting reference 844.

It is a practice requirement that you are fully vaccinated against COVID-19, and will be asked for your vaccination certificate during the Recruitment process.

Please follow our Instagram page recruitmentatrws for further career opportunities.

• Immediate Start
• Expanding organisation with clients all over Australia
• Flexible working arrangements negotiable

This is an exciting role and is your chance to get away from the repetition of everyday private practice to something that has enormous growth potential. You will be overseeing multiple clinics and working with them to improve systems, streamline practices, help train staff and promote growth. You will manage our virtual reception program while we train you to be a Practice Management Consultant.

About us
RWS is known for providing turn key solutions and being the one stop shop for surgeons and physicians in Australia. We pride ourselves on providing support and genuine care so medical professionals can do what they do best – without the worry.

About you
We are seeking a highly organised, detail orientated and fast paced professional with practical experience in the medical industry to join our Virtual Reception & Practice Management team.
The following qualities would be favoured highly:

• A dynamic and affable personality
• Someone who is proactive and flexible
• Someone with a ‘can do’ attitude who is extremely organised and prides themselves on their attention to detail
• A motivated professional with some experience in Practice Management who wants to extend their career past the boundaries of typical medical practice

Duties/Responsibilities:

• Virtual reception for numerous private physicians and surgeons
• Answering phones
• managing enquires and an appointment book
• billings
• using numerous medical software’s
• theatre lists & surgical bookings
• You would assist our Practice Management team
• We will provide training so you are able to assist our clients to improve their systems and operations

Our requirements are:

• Must have minimum 1-2 years’ experience as a Practice Manager or Receptionist in a private medical practice
• Practice consulting experience essential
• Private Specialist or GP experience is mandatory – Surgical experience favoured highly
• Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – Preferred
• A professionally presented individual with excellent phone manner
• Very proficient with medical software such as Clinic to Cloud, Genie and/or Gentu – Essential
• Experience lodging health fund and Medicare claims electronically using Eclipse
• Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
• A current drivers licence and car – travelling to our clients clinics may be required

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a befitting remuneration package (commensurate with experience) and limitless opportunities for growth. With exciting development opportunities and a friendly and dynamic culture, we invite you to come grow with our organisation in this ever changing role.

Apply now quoting reference 833

Part/Full Time Practice Manager

• Work/life balance – 4 days a week (9-hour work days)
• Blackburn – close to home – paid lunchtime – community based GP practice
• Commencement early May – parking on-site

Do you pride yourself in your entrepreneurial and ownership skills?  Have you prior experience running GP practices? Do you like to lead a team independently and love variety?  Then we want to hear from you.

Our community practice (a registered charity) which is a faith based medical centre (newhopemedical.com.au) is seeking a professional, highly organised and experienced Practice Manager.  You pride yourself in being able to multitask with attention to detail to each and every task and have great team building skills.  You will be responsible for the overall running of the practice whilst developing a culture and aligning with the NewHope Baptist Church vision.  Our Part Time Registered Nurses and Part Time Medical Receptionists will report directly to you.

This role will be overseeing our GP practice, along with working with our Finance Department and Board.  You will receive full training/on-boarding from our outgoing Practice Manager.  Our practice location is in Blackburn.  You will manage the day to day running of our clinic and report directly to the Secretary of the Board.

Duties:

• Manage overall practice workflow and billing, receipting, reconciliation and rostering (staff)
• Assist with room allocation/doctor rostering within the clinic in conjunction with the admin staff
• Oversee and manage 3 yearly accreditation
• Day to day running of the clinic including dealing with conflicting priorities.
• Utilising the Practice Manager Association and Primary Health Network to update our medical software/regulations to ensure it is current
• Oversee management of HOTDOC software, including reminders, recalls and bookings
• Ensuring the practice is compliant with current legislation
• Manage all HR issues relating to: Admin Staff, Nursing Staff, contracted Doctors, Specialists and Allied Health
• Primary contact and liaison for all contracted services and stakeholders
• New Doctor recruitment/interviewing/paperwork
• End of day, week and month financial reporting, reporting to the Board (6 to 8 times per year) regarding negotiated KPI’s.
• Regular database maintenance
• Understanding and being skilled in basic book-keeping Xero (or similar) and working with our Finance Team (reconciliation of Xero advantageous) no payroll required
• Ensuring current processes and procedures are working well, and seeking to upgrade any areas needing improvement
• Attending regular weekly, monthly and quarterly meetings with relevant stakeholders and creating agenda for these meetings and provide minutes to all relevant parties
• Accountable for the provision of professional management services to the Medical and Counselling (Allied Health) practice.
• Ensuring the practice is COVID-19 safe and compliant with current regulations
• Organising and managing Marketing and Promotion in partnership with the NewHope Communications team.

Key strengths:

• Being able to lead by example, and promote a positive and inclusive working culture
• Unflappable and flexible, adapting to the practice and the Doctor’s and Board’s needs
• Professional in presentation, written and verbal communication
• Previous experience in GP Practice Management/Operations Management – community based practices viewed highly
• Experience with Best Practice
• Hands on attitude, where nothing is beneath them, whether the job is big or small
• Clear, concise communicator who pre-empts stakeholders and staff’s needs, and who is proactive not reactive.
• Honest, trustworthy, loyal and dependable
• Approachable and willing to work with all stakeholders

Experience:

• 3-5 years Practice Management experience (GP viewed favourably)

The successful applicant will be rewarded with a supportive work environment as well as a good remuneration package, dependent on experience.  Apply now via RWS website Current Positions – RWS (roomswithstyle.com.au)  and quote reference 830 or via this forum.

Please view our instagram page: recruitmentatrws

Part time/Full Time Medical Receptionist/Administration

• Be upskilled from your GP/Allied background and work with Surgeons
• Professor of Orthopaedics – Learn from the best – renowned team – Genie Software
• 4 to 5 days per week – Professional, light filled and modern practices

We are looking for a dedicated and hard-working experienced Medical Receptionist/Administration Assistant who would love to support our current Receptionist and Admin team and to be part of a growing and enthusiastic team in our Richmond and Glen Iris locations.

This role includes the following:

• Busy reception assisting our Surgeon and Allied Health practitioners – reporting to Principal Surgeon and our lovely Practice Manager
• Amazing established work environment (modern bright light rooms) with an amiable team
• Be upskilled and be trained in Genie Medical Software – the most popular software

What you would bring to the team:

• Experience using Medical Software – at some level (Genie desirable)
• Previous Medical Reception experience GP or Allied is mandatory
• Experience performing well in a very busy environment
• Skills in multi-tasking and prioritising needs of multiple people at once
• Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet
• IT savvy, with skills to troubleshoot if needed
• Happy to work from other locations several times per week – eastern suburbs (drivers licence required) and have flexibility to consult out of hours (if needed), with notice, as relief to our current Receptionist
• Medico-legal experience (viewed highly)

To be successful you will be/have:

• Impeccably presented
• Have strong attention to detail and a passion for excellent patient care
• A ‘can do’ attitude that will exceed expectations
• Customer service skills that are exceptional (this cannot be overstated)
• Excellent organisational skills and work ethic
• Outstanding interpersonal skills and good initiative

If this sounds like you, we’d love you to apply.  You will be rewarded with a professional and progressive workplace. Please quote Ref no: 829

Please follow us on our Instagram page: RecruitmentatRWS