Category: Job Position

955 – Part Time Receptionist – Richmond

Receptionist

  • An entry-level position in the private medical industry – Gentu Software
  • Full training will be provided – 4 days per week – Vascular Surgeon
  • Epworth Richmond – great public transport options – amazing team

Are you proud of your customer service skills?  Do you like to make a difference in our patient’s lives?  Then please read further.

About us
Our growing Vascular Surgical specialist practice is seeking a professional, highly organised Receptionist/Administrator to complement our team. Our practice consists of our lovely (can’t be overstated) Vascular Surgeon and his impeccably professional and hardworking team. We utilise Gentu Medical Software – which you will be fully trained in.

The location of the role will begin in our current Kew rooms; however, we will be permanently relocating to Richmond in mid-November (brand new rooms).

About you
This is a unique opportunity to become upskilled and trained in a pivotal industry – this is the start of your new career.

We are looking for a Part-Time Receptionist to join our team who understands that caring for our Surgeon (Vascular) and the practice’s patients is as important as your professional skillset.  You will wow us with your customer service skills and willingness to learn and follow processes (full medical reception training provided). Your can-do attitude and ability to be a team player will be well-suited to our team.

Some flexibility in your hours (if needed) would be viewed highly.

Skills/experience:

  • Be experienced and confident in working in a busy reception/customer service role (directing traffic) and dealing with busy phones (in any industry)
  • Proud of your initiative and great work ethic
  • Be a great team player – happy to assist others when needed
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Amazing presentation, whether verbal, written or in person – be our Brand Ambassador
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad hoc administration duties for the Surgeon and team
  • IT Savvy
  • Utilise your touch-typing skills for email typing and admin duties
  • Cover leave with notice

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Honest, trustworthy, loyal, and dependable
  • Friendly, charismatic personality who is a true team player
  • Professional in your written, verbal, and personal presentation

Experience:

  • Must have a minimum of one (1) year reception/customer service experience

Day/hours:

  • Monday, Tuesday, Thursday, and Friday 8:30 am till 5:00 pm (30-minute unpaid lunch)

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience.  Apply now quoting reference 955.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

954 – Part Time Medical Receptionist – Richmond

Part-Time Medical Receptionist

  • Plastic Surgery – Be upskilled from your GP background
  • Epworth Richmond – Gentu software
  • 2 days per week – Tuesdays and Thursdays – Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

About us

We are a boutique practice, where quality is emphasised over quantity. Our whole team is simply amazing, and we have a great professional but warm and engaging culture. Our rooms are warm and inviting (with a touch of luxury). Our mission is to create a smooth journey for our patients during a stressful time. This role is not fast-paced and about task completion, but our mission is to provide the best service possible and patient journey to our patients – they are our number one priority! And the views from the rooms are just amazing! We love our team and we love coming to work. Car park is not available (but public transport options easily accessible).

About you

We are looking for a dedicated and professional Permanent Part Time Medical Receptionist who would love to support our Admin team. You will bring your strong communication/admin skills and warmth to be part of our awesome team. You pride yourself in your fantastic personality, who loves to be our brand ambassador and Director of First Impressions. You want to make a difference! We are happy to consider candidates from a GP background (including Reception) who want to upskill to become a Medical Surgical Receptionist and be part of the surgical world.

Duties/attributes for this role:

  • Managing incoming phone calls including allowing your superstar customer service skills to shine
  • Consulting billing (this can be trained), uploading referrals (training available)
  • Managing consulting sessions and meet and greet (this can be trained), with an above-and-beyond manner to make our patient’s day.
  • People skills to assist in making a difference in our patient’s lives.
  • IT savvy, with skills to troubleshoot if needed.
  • A warm and engaging telephone manner.
  • Managing our email inbox on the days you work.

 

To be successful you will be/have:

  • Previous Medical Reception experience (Speciality viewed highly)
  • Medical Software experience (Gentu preferred)
  • Impeccably presented, verbally, written and in person
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail coming only second to your passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality and reliability
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

 

Hours/Days:

Tuesday and Thursday 8:30am till 4:30pm (fixed days and non-negotiable)

 

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref No: 954

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

953 – Accounts/Patient Finance Manager – West Perth

Full Time Accounts/Patient Finance Manager

  • Brilliant team and working conditions – Oral Maxillofacial Practice
  • Reporting to Principal Surgeon –attractive remuneration package
  • Parking on-site – state of the art practice – West Perth

Are you proud of your complex theatre billing/account management skills particularly in the medical industry?  Do you want a position with growth?

About us
Oral Surgery Consultants is an established expanding Oral Maxillofacial practice seeking a professional, highly organised, and experienced Finance Co-ordinator for our practice.

Our Surgeons and practice are renowned for being a centre of excellence. Providing our patients with a seamless journey during their clinical experience.  We make a difference in our patient’s journey. We are expanding and require an Accounts/Patient Finance Manager full time.

About you
Your role will be to provide medical practice financial services to our practice (3 Surgeons, 2 sites with support from our external Accountant).  You will be directly reporting to our Principal Surgeon and be part of the management team.

You have come from a medical practice background, with extensive understanding and experience in theatre billing management, and accounts payable and receivable. You will be one of two managers reporting directly to the Principle.

This is a new pivotal position and has growth potential.

Our requirements are:

  • Professional in your presentation, written and verbal communication
  • Having previous financial reporting experience including working in a private practice setting
  • Xero Accounting Software experience (including either extensive experience and/or qualifications in bookkeeping) including reconciling Xero banking receipts with our medical software.
  • Medicare billing, batching and receipting
  • Manage PRODA delegation
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams
  • ADF Bupa billing processing and receipting
  • Possess excellent organisational skills, outstanding work ethic and punctuality.
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • ECLIPSE billing processed and receipted
  • Manage the full cycle of theatre billing, including payment 2 weeks prior to surgery, and emailing receipts to patients and refunds/reimbursements – ensuring all theatre billing is accurate
  • Processing incoming deposit payments
  • Managing of the accounts payable function
  • Investigation into health funds exception and rejection
  • Following up overdue (bad debts) from patients
  • Organising patient rebates
  • Educate and inform patients on claiming processes and requirements
  • Experience with theatre bookings, in room procedure bookings and surgical quoting and billing viewed favourably
  • Liaising with hospitals, health funds, external practices and other stakeholders

Traits:

  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear and concise communicator who pre-empts our practice’s needs, who is proactive not reactive
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Extreme attention to detail, with a drive to have the financial area of the practice running at an optimum
  • Honest, trustworthy, loyal, and dependable with a strong work ethic
  • Friendly with quiet confidence, always happy to assist others

Experience:

  • Must have minimum two (2) years experience in Accounts Management including complex Theatre Billing.
  • Private Specialist experience is viewed highly

Days: 5 days per week (9 day fortnight can be negotiated)
Hours: 8:30 am till 5:00 pm (30-minute unpaid lunch per day)

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

The successful applicant will be rewarded with a supportive work environment as well as a very attractive remuneration package, dependent on experience. Apply now quoting reference 953.

Follow us on Instagram: RecruitmentatRWS.

951 – Medical Receptionist – East Melbourne

Full Time Medical Receptionist 

  • Utilise your customer service skills to upskill to a Medical Receptionist  
  • East Melbourne location – Urology private practice – Parking – Genie 
  • Bright light modern office – Amazing opportunity to join a Surgical Practice  

Do you pride yourself in your Customer Service Skills?  Do you just love helping people?  Are you engaging, vibrant and have a can-do attitude with a great telephone manner? Then read on. 

Do you thrive on following processes/procedures?  Then we want to hear from you. This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a specialty medical practice is NOT a requirement (customer service, GP, and Allied Health experience are welcomed)!  Along with your blue-chip customer service skills, experience and can-do attitude. 

About Us
We are a renowned Urology Practice, who are known for our outstanding customer service and patient care.  We have two surgeons, and to say they are amazing and lovely would be such an understatement. Along with our Practice Manager (who you will report to) and Senior Secretary we have a team that cannot be overstated, we are just missing one element – you!  The vibe and atmosphere within the practice are professional as well as caring and supportive. 

About You 

You have come from a strong customer service background, and have a strong work ethic, you love to learn and upskill and want to go on to have a fantastic and rewarding career in the medical industry. You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, and professionalism (verbal, written and presentation). We want you to assist us in making a difference in the patient’s lives, during such a stressful time. 

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeons.  Our preferred candidate thrives in a fast-paced environment and excels in following processes and procedures so our Practice runs smoothly and efficiently.   

Our ideal candidate will have the following: 

  • Experience in excelling at customer service in any industry (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude 
  • Professional appearance and demeanour in writing, in person and on the phone 
  • Experience using multiple types of software and the willingness to learn more (Genie experience preferred) 
  • IT savvy – your IT skills are your pride and joy!  
  • Ability to work independently with initiative and also love being part of our fabulous team 
  • Ability to work well under pressure, multi-task in a busy environment and be open to direction to ensure the smooth running of the Practice 
  • Constantly takes pride in their work and productivity, loves to assist and is flexible in times of demand

Responsibilities will include: 

  • Welcoming patients into the practice in an efficient, friendly and courteous manner 
  • Delivering exceptional customer service at all times 
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting 
  • Collecting and entering patient details including uploading referrals and reports 
  • Answering phone calls and enquiries in a professional and friendly manner 
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the Practice Manager 

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional Urological Surgeons who are recognised leaders in their field. 

Appropriate remuneration based on skills and experience. 

Hours:

Monday to Friday 9:00 am – 5:00 pm (flexible with hours and days, late start early / finish considered)

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 951.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

950 – Medical Secretary – Hybrid WFH

Medical Secretary

  • New practice – established Surgeon – C2C – Hybrid WFH role
  • Growth opportunities – Boutique Practice – Four days per week
  • Parking included – General/Colorectal Surgeon – commencement October

Would you like a pivotal role with growth in setting up a new practice with our delightful Surgeon and Physician? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

About us

We are looking for a Medical Secretary who would like to grow in their practice skills with our practice. We are a new practice with one established Surgeon (and one Physician to join later – Haematologist) located in North Balwyn. Our vision is to provide excellent service and a seamless journey to all our patients, and we would love you to join us in implementing this. Our Surgeon works 50% in Private Practice and 50% in the Public system. He is a General Surgeon with a special interest in Colorectal. He is amiable, personable, and a lovely Surgeon. This role is mainly WFH (see below).

 About you

This is an opportunity for a warm and empathetic Medical Secretary to use their extensive experience/skillset to grow with our practice and assist our established Surgeon and Physician (in time) with their new paper lite practice. Here is your chance to shine!

As the pivotal and initial member of this new team, you will need to demonstrate an exceptional commitment to setting up new systems, so our practice runs at its optimum to ensure we display exceptional patient care. You pride yourself on your ability to provide a boutique service to our patients, making a difference in their lives.

We would require you onsite one full day per week at North Balwyn (main practice), only ½ a day is consulting. We also consult at Clyde once a month ½ half day only, Box Hill once a month again ½ day only, balance WFH (see below). Parking is provided onsite at North Balwyn and Clyde.

Training will be provided if required by several providers who have intel into our practice.

Our ideal candidate will have the following:

  • Experience using Clinic to Cloud – or similar medical software programs.
  • Excellent communication skills with a positive and friendly manner and can-do attitude – a real team player – loves to take initiative.
  • Experience at a Surgical Medical Practice (mandatory).
  • Professional appearance and demeanour (with outstanding customer service and strong attention to detail skill level on all aspects of the Medical Secretary role)
  • Theatre bookings and Surgical billing (and quoting) experience (Eclipse experience viewed highly) – Known Gaps.
  • Ability to work independently with initiative and also love being part of a team and to lead the way with your impeccable verbal, written and personal presentation.
  • You pride yourself on your attention to detail and thrive in implementing systems.
  • Ability to work well to provide exceptional service and happily being the gatekeeper for our Doctors, allowing them to do what they do best – being a Surgeon/Physician.
  • IT Savvy with great troubleshooting skills.
  • A solid work ethic, who is punctual and reliable.

WFH:

  • You will be provided with a Laptop and practice mobile for your hybrid position.
  • You must have access to good internet and have a dedicated uninterrupted workspace when WFH.
  • You can work from home on the days you aren’t consulting – being around 80% of your working week.

Responsibilities will include:

  • Developing and implementing new practice systems – you are the guru of systems and processes.
  • Displaying amazing attention to detail skills.
  • Managing consulting sessions and meet and greet.
  • Welcoming patients into the practice and answering phone calls/emails in an efficient, friendly and courteous manner.
  • Delivering exceptional customer service at all times (cannot be overstated).
  • Scheduling and managing patient appointments.
  • Undertaking Theatre bookings and Surgical billing including patient billing and processing of payments.
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing, and following-up patient inquiries.
  • Supporting and assisting our Surgeons in a range of administration and ad-hoc tasks.
  • Enjoy being flexible to assist our Surgeons and practice.
  • Appropriate above award remuneration based on skills and experience.

 Days/Hours:

Monday to Thursday

9:00am – 5:00pm (30-minute unpaid lunch)

If this sounds like you, and you have the skills/experience required along with an interest in an above-Award wage, we’d love to hear from you. Please upload your resume and cover letter and quote ref: 950

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

 

Please follow us on our Instagram page: RecruitmentatRWS

949 – Full Time Practice Co-ordinator – WFH & Box Hill

Full-Time Practice Coordinator
Location: WFH and Box Hill area

• New practice – established Neurologist – Mainly WFH
• Box Hill area (max 2 sessions per week when onsite)
• Commencement late October – Pivotal role

Would you like a pivotal role in setting up a new practice with our delightful established Specialist? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

Our Neurologist Specialist who specialises in Epilepsy has an exceptional career opportunity for a dedicated and skilled individual to join our medical practice as a Full-Time Practice Coordinator. If you are an experienced Senior Medical Secretary seeking a fantastic role with growth potential or if you are currently a Practice Coordinator looking for a new challenge, we invite you to consider this opportunity.

About Us
We are a new medical practice led by an established Specialist, situated in the Box Hill area. Our primary focus is on delivering unparalleled patient service particularly and a seamless healthcare journey. Our vision is to offer a fast turnaround of patience care after their first symptoms/seizure, and improving epilepsy care overall. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a pivotal role in our practice’s success. Our practice benefits from convenient WFH options – full time initially, then 1 to 2 sessions per week onsite from Mid-November. RWS is currently providing VR (Virtual Reception) services and will be able to assist with handover. You will be supplied with a laptop, practice mobile and multi-function scanner/printer.

About You
As a warm, engaging, empathetic, and skilled Senior Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our growing practice. This position would suit someone who is experienced, self-motivated, customer service-oriented and bubbly nature, and who is eager to contribute to our new paperless practice. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

Key Qualifications and Attributes:
• Demonstrated experience using MediRecords or similar medical software programs.
• Outstanding communication skills coupled with a positive, proactive attitude.
• Previous experience in a Specialist Medical Practice is mandatory.
• Professional demeanour with exceptional customer service and attention to detail.
• Audio typing viewed favourably
• Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
• Proficiency in troubleshooting and IT-related tasks.
• Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:
• Lead the development and implementation of new practice systems and processes – this is your project!
• Manage consultation sessions (including consultant billing) and warmly greet patients.
• Provide exceptional customer service through effective phone/email communication and patient interactions.
• Managing patient records including uploading reports/tests/referrals
• Coordinate patient appointments and manage scheduling.
• Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
• Support Specialist with various administrative and ad-hoc tasks.
• Exhibit flexibility and dedication to accommodate Specialist and practice needs.

Working Hours:
Monday to Friday, 9:00 am – 5:00 pm (with a 30-minute unpaid lunch break).

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity. To express your interest, please submit your resume and a cover letter, referencing Ref: 949. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS.

947 – Full Time Practice Co-ordinator – Deakin, ACT

Full Time Practice Co-ordinator

  • New practice – established Vascular Surgeons – Gentu/Mac – Deakin
  • Calling Senior Medical Secretaries wanting to upskill
  • Parking included –commencement late October/early November – Pivotal role

Would you like a pivotal role in setting up a new practice with our delightful established Surgeons? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

We are excited to announce an exceptional career opportunity for a dedicated and skilled individual to join our esteemed medical practice as a Full-Time Practice Coordinator. If you are an experienced Senior Medical Secretary seeking a dynamic role with growth potential or if you are currently a Practice Coordinator looking for a new challenge, we invite you to consider this opportunity.

About Us:

We are a new medical practice led by two established Surgeons, situated in the Deakin area. Our primary focus is on delivering unparalleled patient service and a seamless healthcare journey. We are currently expanding our team and are looking for an enthusiastic individual to play a pivotal role in our practice’s success. Our practice benefits from convenient on-site parking, ensuring ease of access for both staff and patients.

About You:

As a warm, empathetic, and skilled Senior Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our thriving practice. This position demands someone who is experienced, self-motivated, customer service-oriented, and eager to contribute to our new paperless practice initiative. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care.

Key Qualifications and Attributes:

  • Demonstrated experience using Gentu or similar medical software programs.
  • Outstanding communication skills coupled with a positive, proactive attitude.
  • Previous experience in a Surgical Medical Practice is mandatory.
  • Professional demeanor with exceptional customer service and attention to detail.
  • Familiarity with theatre bookings, surgical billing (including quoting), and Eclipse experience is advantageous.
  • Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
  • Proficiency in troubleshooting and IT-related tasks.
  • Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:

  • Lead the development and implementation of new practice systems and processes.
  • Manage consultation sessions and warmly greet patients.
  • Provide exceptional customer service through effective phone/email communication and patient interactions.
  • Coordinate patient appointments and manage scheduling.
  • Oversee theatre bookings and surgical billing, including patient invoicing and payment processing.
  • Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
  • Support Surgeons with various administrative and ad-hoc tasks.
  • Exhibit flexibility and dedication to accommodate Surgeon and practice needs.

Working Hours:

Monday to Friday, 8:30 am – 5:00 pm (with a 30-minute unpaid lunch break).

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity.

To express your interest, please submit your resume and a cover letter, referencing 947. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

945 – Full/Part Time Medical Receptionist – East Melbourne

Full Time/Part Time Medical Receptionist

  • Fantastic opportunity – Fabulous flexible culture – ASAP commencement
  • East Melbourne location – Orthopaedic private practice – Full time or 4 days per week
  • Bright light modern office – Amazing opportunity to join a Surgical Practice

Do you pride yourself in your Customer Service Skills?  Do you just love helping people?  Are you engaging, vibrant and have a can-do attitude with a great telephone manner?

Do you thrive on following processes/procedures?  Then we want to hear from you. This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a specialty medical practice is NOT a requirement. (GP experience and Allied Health experience is welcomed)!  Along with your blue-chip customer service skills and experience.

You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, professionalism (verbal, written and presentation) and your flexibility.

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeon.  Our preferred candidate thrives in a fast-paced environment and excels in following processes and procedure so that our Practice runs smoothly and efficiently.

Our ideal candidate will have the following:

  • Experience in excelling at customer service in the medical industry (this cannot be overstated).  Physician and Surgical practice experienced is viewed highly along with GP and Allied Health experience.
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional appearance and demeanour in writing, person and on the phone
  • Experience using multiple types of software and the willingness to learn more
  • IT savvy – your IT skills are your pride and joy!
  • Ability to work independently with initiative and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the Practice Manager
  • Covering our Practice Manager’s leave

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional Orthopaedic Surgeons and Associates, including Physiotherapists, who are recognised leaders in their field.

Appropriate remuneration based on skills and experience.

Hours:

Monday to Thursday 8:30am till 5:00pm (flexible with hours and days, late start early finish considered)
Friday 8:30am till 4:00pm

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 945

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

944 – Casual EA/ Medical Admin – WFH

EA/Medical Administration – Casual

  • WFH – Provide admin support for ENT Surgeon’s Public appointments and tasks
  • 14 hours per week – casual – ENT Surgeon – work-life balance
  • Full variety – no patient interaction – admin support – ASAP commencement

Are you a born organiser?  Do you like to provide admin support to a hardworking Surgeon?  Do you pride yourself on your can-do attitude that is flexible in your priorities? Then please read on.

About Us

Our extremely pleasant ENT Surgeon who works in the public and private sector, is looking for an EA to provide medical administration (particularly for his public appointments) and personal assistance tasks from your home office.  This will allow him to do what he does best, which is to provide clinical and surgical assistance for those in need.  We have worked with this Surgeon for many years, we can honestly say he is amiable, has a great sense of humour, is totally genuine and is a fantastic boss, his private practice staff can testify to the above!  This is a great position.

About You

Our practice is looking for an experienced EA who will report directly to our Surgeon.  Some understanding of the public medical industry would be advantageous or similar experience in an administration role (with transferrable skills). The preferred candidate will use their sense of humour, bubbly amiable personality and attention to detail skills be the genuine gatekeeper and provide full admin support to our Surgeon, particularly in his public work, alongside interaction with his private practice (limited).  The role will have a lot of variety, and training will be provided to complement your existing administration experience. You will utilise your own laptop/internet/scanner/printer. There will be the occasional meet up, so you will need to live within appropriate driving distance to the Camberwell area (can be rural Victoria).

Our ideal candidate will have the following:

  • Experience in attention to detail task management along with full completion of tasks
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional demeanour and presentation (written and on the phone)
  • Proven experience and efficiency in administration, and navigating systems
  • Ability to work independently with initiative
  • Constantly takes pride in their work and productivity.

Responsibilities will include:

  • Delivering exceptional customer service and administration skillset to our Surgeon – with a can do attitude!
  • Managing our Surgeon’s email inbox.
  • Experience in managing conference and travel arrangements along with claiming various expenses
  • Experience in managing Personal Assistant tasks including aligning public and private medical and personal duties.
  • Managing various diaries to ensure no double-ups
  • Experience in navigating different software and organisations (such as private hospitals, insurance companies, various institutions/stakeholders within the medical industry)
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon

Days/Hours:

The hours/days are negotiable but we would be open to:

  • 14 hours/4 days a week
  • Four hours of work on two days
  • Three hours of work on two days
  • With one day off

The above hours need to be within 6am till 9pm weekdays (preferably normal working hours).

Prior remote working experience viewed favourably.  Appropriate above Award payrate based on skills and experience.  If this is a role you feel you would excel at, please apply.  Ref: 944

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

943 – Part Time Medical Receptionist – Richmond

Part-Time Medical Receptionist

  • Plastic Surgery – Be upskilled from your GP background – Gentu Software
  • Epworth Richmond – onsite parking provided on Wednesdays
  • 2 days per week – Wednesday and Thursdays – Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

About us

We are a boutique practice, where quality is emphasised over quantity. Our whole team is simply amazing, and we have a great professional but warm and engaging culture. Our rooms are warm and inviting (with a touch of luxury). Our mission is to create a smooth journey for our patients during a stressful time. This role is not fast-paced and about task completion, but our mission is to provide the best service possible and patient journey to our patients – they are our number one priority! And the views from the rooms are just amazing! We love our team and we love coming to work. About you We are looking for a dedicated and professional Permanent Part Time Medical Receptionist who would love to support our Admin team. You will bring your strong communication/admin skills and warmth to be part of our awesome team. You pride yourself in your fantastic personality, who loves to be our brand ambassador and Director of First Impressions. You want to make a difference! We are happy to consider candidates from a GP background (including Reception) who are wanting to upskill to become a Medical Surgical Receptionist and be part of the surgical world.

Duties/attributes for this role:

  • Managing incoming phone calls including allowing your superstar customer service skills to shine
  • Consulting billing (this can be trained), uploading referrals (training available)
  • Managing consulting sessions and meet and greet (this can be trained), with an above-andbeyond manner to make our patient’s day.
  • People skills to assist in making a difference in our patient’s lives.
  • IT savvy, with skills to troubleshoot if needed
  • Happy to work on your own (Wednesdays) – with virtual support available. On Thursdays you will work with one of our admin team.
  • A warm and engaging telephone manner
  • Managing our email inbox on the days you work

To be successful you will be/have:

  • Previous Medical Reception experience (Speciality viewed highly)
  • Medical Software experience (Gentu preferred)
  • Impeccably presented, verbally, written and in person
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail coming only second to your passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality and reliability
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

Hours/Days:

Wednesday and Thursday 8:30am till 4:30pm

 

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref no: 943

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

942 – Medical Receptionist – Richmond

Full Time Medical Receptionist

  • Professor of Orthopaedics – Amazing practice– Genie Software
  • Great amiable team – Above award payrate – Richmond and Glen Iris
  • Work with the best – Parking at some locations

Do you like to make a difference to those who are in need?  Do you pride yourself on your customer service?  Then please read on.

We are looking for a dedicated and hard-working experienced Medical Receptionist who would love to support our Professor, Medical Secretary, Practice Nurse and Admin team and to be part of a growing and enthusiastic team in our Richmond and Glen Iris practice locations.

About us:

Our Professor is renowned for his excellence, and his team (Private and Public work).  As a practice we ensure that we go above and beyond for all our patients, and ensure their patient journey is as smooth as possible.  Our customer service is exemplary.  We have locations in Richmond, Glen Iris and Box Hill.  Our rooms are light, modern and lovely to work in.

As our Surgeon works on trauma along with upper and lower limb, there is a lot of variety in the role.  We use Apple Macs and Genie software.

About you:
You have proven Medical Reception experience and pride yourself in your Brand Ambassador/ Director of First Impressions skills (GP experience would be acceptable).  You have a strong work ethic and love to make a difference in a patient’s life.  You treat each patient as if they are the most important patient in the practice.  Your attention to detail is only just second to your customer service skills.

This role includes the following duties:

  • Managing a busy reception
  • Assisting our Surgeon and Allied Health practitioners – reporting to Principal Surgeon and our lovely Medical Secretary in ad hoc administration duties
  • Meet and greet and managing consulting sessions
  • Diary management
  • Assisting with theatre duties (after training has occurred)
  • Uploading referrals and reports
  • Fantastic telephone manner when dealing with patients/stakeholders
  • Flexible to work at our practices other locations (1-2 sessions per week) in the eastern suburbs (drivers licence required)

 

What you would bring to the team:

  • Amazing customer service skills
  • Experience using Medical Software – at some level (Genie desirable)
  • Flexibility to work outside of hours if consulting running over
  • Previous Medical Reception experience Specialist, GP is mandatory
  • Experience performing well in a very busy environment
  • IT savvy, with skills to troubleshoot if needed
  • Medico-legal experience (viewed highly)

To be successful you will be/have:

  • Impeccably presented
  • Have strong attention to detail and a passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational skills and work ethic
  • Outstanding interpersonal skills and good initiative

If this sounds like you, we’d love you to apply.  You will be rewarded with a professional and progressive workplace and an above award wage. Please quote Ref no: 942

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

 

Follow us on Instagram: RecruitmentatRWS

941 – Senior Medical Secretary – Fitzroy

Senior Medical Secretary

  • Inclusive and diverse practice – parking permit – room to grow
  • Private Practice – O&G – 4 days per week (no Fridays) – work/life balance
  • Gentu – beautiful modern rooms in a very convenient location

Are you looking for a pivotal role in a team that is passionate about delivering a high level of service to our patients and creating a respectful and supportive workplace? Do you pride yourself on your inclusive and diversity skills?  If yes, then this is the job for you!

About Us
We are a diverse and inclusive team, that values our patients and staff. Our Surgeon is very established within the medical industry and is well-loved by our patients.

The practice is bright and modern (Victorian Terrace) with parking onsite. We utilise Gentu software and provide full obstetrics and gynaecology services to the community. Our team consists of 2 administration staff, midwives, and our Surgeon.

There will be offsite VR services for busy times (when required for overflow).

About You
Our practice is seeking a caring, empathetic (can’t be overstated) and professional healthcare Senior Medical Secretary with excellent organisation and administrative skills. Your high level of patient care will make them feel comfortable and valued. This role has lots of variety, no two days will be the same. You love to rise to the occasion and make a difference in our Surgeon and patients’ lives.

This position would suit someone who can support and add value to our established practice, and who is looking for opportunities that would accompany future practice growth. We have a flexible working arrangement culture and would be happy to negotiate working conditions. The position is 4 days per week (Friday’s off).

Duties and responsibilities

As a Senior Medical Secretary, you will be responsible for managing and (initially) hands-on in facilitating the flow of patients into and out of the medical practice. You will be a pivotal part of our team, and responsible for managing our staff and ensuring a smooth and efficient running practice

Your responsibilities will include, but are not limited to:

  • Medium to expert level of experience and understanding of Gentu Medical Software including producing reporting (or other relevant medical software)
  • Have a great understanding and extensive experience in Theatre Bookings, and Surgical Quotes and Billing (for emergencies only, as this will be outsourced)
  • Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
  • Handling consultation sessions (meet and greet alongside our Medical Receptionist)
  • Managing telephone queries and email correspondence in a professional and warm understanding manner, including screening and prioritising
  • Managing clinical appointments (along with our Medical Receptionist)
  • Invoicing and receipting for consulting (including chasing overdue accounts)
  • Managing our medical reception staff as required (you will have full HR support which is outsourced)
  • IT Savvy with great troubleshooting skills
  • Multi-tasking and performing ad-hoc duties as required
  • Ensuring the practice is running in an efficient manner, including ensuring all tasks and administration tasks are up to date.
  • Assisting the Principal in PA and ad hoc duties as required
  • Ensuring our rooms are always immaculate, including the consulting rooms
  • Providing excellent service to patients on the phone and in person
  • Communications (responding to phone calls and emails)
  • General office administration
  • Ensuring rooms are re-stocked via yourself or other admin staff
  • Being professional, caring and respectful at all times – making a difference in our patient’s lives
  • Using your creativity and experience to create more efficient medical processes and procedures
  • Managing accounts payable and receivable.

Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture.

If you have experience in the following or want to upskill, please apply:

  • with the ambition to grow with the practice
  • who has worked as a Medical Secretary before and is looking to take their skills to the next level
  • who is comfortable using and learning new software
  • who demonstrates initiative
  • with strong organisational skills and attention to detail
  • with strong communication and interpersonal skills
  • who values and fosters a supportive and respectful workplace culture
  • wants a role where they love coming to work

 

Hours/Days:

  • Tuesday, Wednesday (twice a month), Thursday
  • 8:30am till 5:00pm
  • Monday and Wednesday (Wednesday twice a month)
  • 8:30am till end of consulting (approx. 7pm)

 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a great remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 941

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

 The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles

940 – Practice Nurse – Glen Iris

Practice Nurse (RN) 

Work/life balance & flexibility with hours

  • Part-time – 3 days per week – great remuneration
  • Glen Iris GP practice – Integrative medicine – Cosmetic Medicine
  • We cannot overstate the ambience and culture of this practice – Stunning rooms – Supportive workplace

Do you want a Nursing role with a difference? Fantastic culture and work vibe? Are you interested in Family medicine, integrative and cosmetic medicine? Then please apply.

Our Family Medicine GP clinic is a well-established, boutique (not your generic fast-paced GP practice) modern and family-oriented practice. It is all about the patient.  It is highly regarded for its Integrative Medical practice specialising in Nutrition, Herbal Medicine, Preventive Medicine, Acupuncture as well as Cosmetic medicine. After 16 successful years, it has recently expanded to deliver dedicated and personalised GP & Family medicine to new and existing patients for a truly integrative and holistic approach.

About the role

Newly created, the Practice Nurse will support the doctor with the provision of patient clinical assessments and treatments (including shared care), excellent patient triage and outstanding care for new and long-standing patients who have a loyal affiliation with the medical practice.

Availability and flexibility to work extended hours will be appreciated and rewarded.  It will be offered as a permanent part-time role (can consider casual) to someone seeking a rewarding and long-term position.

This role will best suit a mature-minded, flexible and experienced Registered Nurse who will help to build up the general practice and who enjoys developing effective clinical services and patient care for the business. We are looking for a proactive and self-motivated team member, with a genuine interest in integrative medicine and cosmetic medicine.

Typically, the role will be responsible for;

  • Care plans and Health assessments
  • Proactive support for all patients with screening, health education and promotion
  • Reminders & Recalls
  • Pathology collecting
  • Management of treatment room & stock supply
  • Front desk reception duties and support, when required (which includes enquiries, bookings, invoicing, referrals, test results, and patient reports) – Reception relief and covering leave
  • Setting up patients for procedures & educating them on pre and post treatments
  • Instrument sterilisation and infection control protocols
  • Efficient and confidential management of all patient data, clinical files, and correspondence
  • Wound care when required
  • Ensuring the treatment room is set up and managed compliantly

Essential Skills & Qualifications

  • Current AHPRA RN registration
  • Minimum 2 years GP nursing experience preferred
  • Understanding of MBS item and incentives
  • Actively promote the practice and the services offered
  • CPR certification and current Working with Children
  • Pathology collection & Venepuncture
  • Cervical screens
  • Health Care Plans
  • 12-lead ECG
  • IV infusions

About you

  • Warm, friendly and welcoming style – we like every patient to feel special
  • Trustworthy, reliable, and committed
  • Demonstrate a high degree of confidentiality regarding all patients and clinical information.
  • Pro-active and highly self-motivated
  • Passionate about patient care
  • Sound GP practice knowledge and experience
  • Strong communication & interpersonal skills
  • Excellent time management, a good problem solver and ability to multi-task
  • Strong computing skills with experience in Microsoft, and Genie advantageous
  • Well-presented, professional style, and passionate about maintaining good health and wellbeing

Hours/Days:
Tuesday till Thursday – 10:00 am till 5:00 pm (hours negotiable)

Every second weekend (Weekend work is optional) – 8:30 am till 1:30 pm (flexible with rosters and dependent on patient bookings)

To apply

Only online applications will be considered, and all applications will be treated in the strictest confidence.

Please include a written application and your resume with your on-line application detailing why you are looking for a new role, and how your specialist medical practice experience can wow in this opportunity.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 940.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

938 – Senior Medical Secretary – Waurn Ponds

Senior Medical Secretary

  • 3 days per week (possibility of increasing) – Commence early September
  • Colorectal Surgeon – Ongoing training/development offered
  • Epworth Waurn Ponds – work/life balance – close to home

Are you looking for a pivotal role where you can grow with the practice? Do you thrive on being a gatekeeper and implementing and streamlining processes?  Then please apply.

About us
Our practice works within rooms with other Surgeons and their admin teams.  The other admin teams will provide basic support to our team during consulting and taking messages, and we will provide basic support to them likewise.  Therefore, the unique aspect of this role, is that you work within a team and also autonomously. If you are a true team player but love to “own your role” this is for you!

Our Surgeon is a General Surgeon with a subspeciality of Colorectal, General and Upper GI Surgery.  The practice is in a prominent area of the new Epworth Geelong building (parking negotiable).

Our patients are our number one priority (this cannot be overstated), we show this by guiding them through a seamless patient journey (which you are an integral part of)!  As they are very vulnerable at this time.

About you
Our practice is looking for a mature-minded Senior Medical Secretary who excels in process, empathy, sensitivity and caring for our patients and our engaging and personable Colorectal Surgeon.  You pride yourself on your customer care skills only coming second to your attention to detail skills.

Your quiet confidence in your skillset, personality and initiative put you above the crowd.  Duties include meet and greet to full theatre booking, quoting and booking support.  Strong IT skills and communication skills are required as new processes are implemented and current processes are streamlined.

Professional Development
We provide an on-going training/development program, to assist you to grow professionally and personally.  The training and development include clinical/technical skills, interpersonal skills and personal well-being. We are here to support you grow!

Key responsibilities:

  • Have a great understanding and extensive experience in theatre bookings and surgical quotes and billing.
  • Experience and understanding of Mediflex Medical Software (or similar)
  • Be experienced in working with various health funds and Medicare (ECLIPSE)
  • Handle consultation sessions (meet and greet) and telephone queries in a professional, empathetic and warm manner.
  • Managing appointments, including consulting billing.
  • Savvy IT skills and communication skills.
  • Managing incoming emails including screening and prioritising (for the Surgeon and the team when required).
  • Multi-tasking and performing ad-hoc administrative duties as required.

Essential skills and experience:

  • Previous experience as a Medical Secretary in a Private Practice setting (Surgical viewed favourably)
  • Mediflex experience (or similar Medical Software)
  • Capability to implement process and streamline current processes and procedures.
  • Ability to be flexible in prioritising duties.
  • Excellent verbal and written communication skills
  • Well-presented and professional in attire, written and verbal manner and compassionate with all patients.
  • Ability to work independently at the front desk on your own and within the team.
  • Audio typing skills viewed highly.
  • Financial reporting experienced, end-of-day, week and month reporting.

Preferred criteria:

  • Experience in a busy/fast-paced Practice
  • Ability to increase hours to suit Practice (as needed)

Days:
Tuesday 9:00am till 5:30pm
Wednesday 9:00am till 5:30pm (end of consulting)

Thursday 8:30am till 6:30pm

 

Possible Saturday morning consulting once a month, this will be confirmed at interview.

If you are after an exceptional opportunity, this is the role for you.  We take pride in the care we provide for our patients and would love someone to join us with the same ethic.  To apply please quote ref: 938

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles

936 – Medical Receptionist – West Perth

Full Time Medical Receptionist

  • Commencement asap – New modern suites – great culture
  • Parking – 9-day fortnight – long days (full-time wage)
  • Oral and Maxillofacial practice – established Surgeon expanding practice

Do you thrive in a front-of-house role? Do you like to wow our patients with your customer service skills and love to go above and beyond for our patients and Surgeons? Then we want to hear from you!

Our Oral and Maxillofacial practice is seeking a professional, highly organised, IT savvy and experienced Medical Receptionist to support our team (Other specialties and Dental Medical Receptionists please apply). Your role will be to manage our meet and greet and consulting sessions, along with supporting our team.

Your attention to detail skills will be almost as good as your customer service skills, you love to be organised!  You thrive in a “Director of First Impressions” role, who makes our patients feel as though they are the only patients in the practice. You will use your bubbly and enthusiastic personality, to be a strong brand ambassador for our Practice.

Our requirements are:

  • Professional in your presentation, written and verbal communication
  • Having previous Medical Reception experience including managing consulting sessions, including the consulting list and meet and greet for our valued patients – Specialist and Dental Medical Receptionists experience viewed favourably
  • Confidence in handling a busy phone system (including managing our Darwin rooms phones)
  • Experience with Genie Medical Software (or similar)
  • Quiet confidence in your IT skills – able to troubleshoot
  • Happy to perform ad-hoc administration duties for our Surgeons and our Clinical Manager
  • Touch typing – as you will be reviewing, editing and saving/sending Clinician’s letters
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams
  • Being experienced in working with various health funds and Medicare
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • Strong experience with Medical Terminology

Traits:

  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear and concise communicator who pre-empts our Specialists’ needs, who is proactive not reactive
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence, always happy to assist others

Experience:

  • Must have minimum two (2) years Medical Reception experience
  • Private Specialist experience is viewed highly

Days: 9 day fortnight (day off to be negotiated)
Hours: 7:30am till 5:30pm (30 minute unpaid lunch per day )

The successful applicant will be rewarded with a supportive work environment as well as a remuneration package, dependent on experience, which is above the award wage. Apply now quoting reference 936.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

 

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

935 – Junior Receptionist – Kew & Richmond

Junior Receptionist

  • An entry-level position in the private medical industry – Gentu Software
  • Full training will be provided – 4 days per week – Vascular Surgeon
  • Epworth Richmond – great public transport options – amazing team

Are you proud of your customer service skills?  Do you like to make a difference in our patient’s lives?  Then please read further.

About us
Our growing Vascular Surgical specialist practice is seeking a professional, highly organised Receptionist/Administrator to complement our team. Our practice consists of our lovely (can’t be overstated) Vascular Surgeon and his impeccably professional and hardworking team. We utilise Gentu Medical Software – which you will be fully trained in.

The location of the role will begin in our current Kew rooms; however, we will be permanently relocating to Richmond where we are due to move in September of this year (brand new rooms).

About you
This is a unique opportunity to become upskilled and trained in a pivotal industry – this is the start of your new career.

We are looking for a Part-Time Receptionist to join our team who understands that caring for our Surgeon (Vascular) and the practice’s patients is as important as your professional skillset.  You will wow us with your customer service skills and willingness to learn and follow processes (full medical reception training provided). Your can-do attitude and ability to be a team player will be well-suited to our team.

Some flexibility in your hours (if needed) would be viewed highly.

Skills/experience:

  • Be experienced and confident in working in a busy reception/customer service role (directing traffic) and dealing with busy phones (in any industry)
  • Proud of your initiative and great work ethic
  • Be a great team player – happy to assist others when needed
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Amazing presentation, whether verbal, written or in person – be our Brand Ambassador
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad hoc administration duties for the Surgeon and team
  • IT Savvy
  • Utilise your touch-typing skills for email typing and admin duties
  • Cover leave with notice

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Honest, trustworthy, loyal, and dependable
  • Friendly, charismatic personality who is a true team player
  • Professional in your written, verbal, and personal presentation

Experience:

  • Must have a minimum of one (1) year reception/customer service experience

Day/hours:

  • Monday, Tuesday, Wednesday, and Friday 8:30 am till 5:00 pm (30-minute unpaid lunch)
  • Hours and days are negotiable

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience.  Apply now quoting reference 935.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

934 – Part Time Practice Nurse – Glen Iris

Practice Nurse (RN) 

Work/life balance & flexibility with hours

  • Part-time – 3 days per week – great remuneration
  • Glen Iris GP practice – Integrative medicine – Cosmetic Medicine
  • We cannot overstate the ambience and culture of this practice – Stunning rooms – Supportive workplace

Do you want a Nursing role with a difference? Fantastic culture and work vibe? Are you interested in Family medicine, integrative and cosmetic medicine? Then please apply.

Our Family Medicine GP clinic is a well-established, boutique (not your generic fast-paced GP practice) modern and family-oriented practice. It is all about the patient.  It is highly regarded for its Integrative Medical practice specialising in Nutrition, Herbal Medicine, Preventive Medicine, Acupuncture as well as Cosmetic medicine. After 16 successful years, it has recently expanded to deliver dedicated and personalised GP & Family medicine to new and existing patients for a truly integrative and holistic approach.

About the role

Newly created, the Practice Nurse will support the doctor with the provision of patient clinical assessments and treatments (including shared care), excellent patient triage and outstanding care for new and long-standing patients who have a loyal affiliation with the medical practice.

Availability and flexibility to work extended hours will be appreciated and rewarded.  It will be offered as a permanent part-time role (can consider casual) to someone seeking a rewarding and long-term position.

This role will best suit a mature-minded, flexible and experienced Registered Nurse who will help to build up the general practice and who enjoys developing effective clinical services and patient care for the business.  We are looking for a proactive and self-motivated team member, with a genuine interest in integrative medicine and cosmetic medicine.

Typically, the role will be responsible for;

  • Care plans and Health assessments
  • Proactive support for all patients with screening, health education and promotion
  • Reminders & Recalls
  • Pathology collecting
  • Management of treatment room & stock supply
  • Front desk reception duties and support, when required (which includes enquiries, bookings, invoicing, referrals, test results, and patient reports) – Reception relief and covering leave
  • Setting up patients for procedures & educating them on pre and post treatments
  • Instrument sterilisation and infection control protocols
  • Efficient and confidential management of all patient data, clinical files, and correspondence
  • Wound care when required
  • Ensuring the treatment room is set up and managed compliantly

Essential Skills & Qualifications

  • Current AHPRA RN registration
  • Minimum 2 years GP nursing experience preferred
  • Understanding of MBS item and incentives
  • Actively promote the practice and the services offered
  • CPR certification and current Working with Children
  • Pathology collection & Venepuncture
  • Cervical screens
  • Health Care Plans
  • 12-lead ECG
  • IV infusions

About you

  • Warm, friendly and welcoming style – we like every patient to feel special
  • Trustworthy, reliable, and committed
  • Demonstrate a high degree of confidentiality regarding all patients and clinical information
  • Pro-active and highly self-motivated
  • Passionate about patient care
  • Sound GP practice knowledge and experience
  • Strong communication & interpersonal skills
  • Excellent time management, a good problem solver and ability to multi-task
  • Strong computing skills with experience in Microsoft, and Genie advantageous
  • Well-presented, professional style, and passionate about maintaining good health and wellbeing

Hours/Days:
Tuesday till Thursday – 10:00 am till 5:00 pm (hours negotiable)

Every second weekend (Weekend work is optional) – 8:30 am till 1:30 pm (flexible with rosters and dependent on patient bookings)

To apply

Only online applications will be considered, and all applications will be treated in the strictest confidence.

Please include a written application and your resume with your on-line application detailing why you are looking for a new role, and how your specialist medical practice experience can wow in this opportunity.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 934.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

 

 

933 – Virtual Medical Receptionist – Camberwell

Virtual Medical Receptionist/Administrator

  • Modern & progressive office in Camberwell location.
  • Full-time – Accessible public transport options.
  • Your chance to upskill and work with a supportive & energetic team.

Are you seeking an opportunity to work with multiple surgeons and specialists? Are you keen to gain exposure in the private Specialist Medical Industry? If yes, then please read on!

We are seeking a friendly, IT-savvy, medical receptionist to join our growing team. This is a newly created junior role as our company continues to grow and increase its client base. Receptionists with GP, Allied Health or Dental experience are welcome to apply. Training and upskilling in relevant areas will be provided by our experienced team. You will be providing virtual reception services (no face-to-face patient contact) along with a host of other activities to a range of specialists in private practice located throughout Australia.

This is a fantastic opportunity to kickstart your career in Specialist Medical Reception as well as upskill and learn different Medical Software. This role has limitless opportunities for growth across many departments and would suit a highly organised individual coupled with great customer service skills.

About us

Our clients comprise of doctors in private practice across Australia who are well looked after and treated like family. Doctors provide vital services to us all and at RWS, it is our passion and purpose to ensure we help them run their business so they can cope with the pressures of being a medic. To that end, RWS is known for providing multi-faceted solutions and providing a one-stop shop for Surgeons and Physicians in Australia.

As a Virtual Medical Administrator, you will be responsible for ensuring a smooth patient journey – without being in the practice!

You will be working at our office in Camberwell and providing virtual reception services to various Physicians and Surgeons across Australia. You will be supported by RWS’ qualified staff who have many years of experience working for Surgeons and Physicians and you will also receive the opportunity for growth and leadership.

Successful candidates for this role will require:

  • Strong customer service with empathy and attention to detail.
  • Medical reception background and experience in working with various health funds, HICAPS and Medicare, DVA, TAC/Workcover claiming (preferred).
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues.
  • Excellent communication skills, both verbal and written.
  • A professionally presented individual with excellent phone manner (impressions matter)
  • IT Savvy.
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker.
  • A friendly and easy-going personality and a ‘can do’ attitude.

Duties/Responsibilities:

  • Managing virtual reception and administration for numerous Private Physicians and Surgeons in our Camberwell office.
  • Providing excellent service to patients and our clinicians on the phone.
  • Invoicing and receipting for consulting (including chasing overdue funds).
  • Managing enquires and practices’ appointment books (online).
  • Consulting billings.
  • Working across multiple medical software platforms.
  • Managing theatre lists & surgical bookings/billings (training will be provided to the successful candidate).
  • The possibility of visiting a variety of private clinics for onsite support during staff absences.
  • Onboarding new Virtual Reception clients
  • Assisting our practice team and other departments at RWS as needed.

Schedule:

  • You will work at our office in Camberwell from 9:00am – 5:00pm Monday to Friday. We are open to negotiating alternate hours for the right candidate. 
  • No after-hours or weekend work is required, your weekends are strictly yours!
  • Flexible work arrangements (working from home) and other opportunities are available once fully trained.

What you will get in return

You will work within a very supportive and caring work environment with our Surgeons, team, and patients. You will receive an above-award salary (depending on experience) with permanent employment benefits, upskilling opportunities including training.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please apply now quoting job ref 933.

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