Category: Job Position

932 – Medical Receptionist – East Melbourne

Full Time Medical Receptionist

  • Renowned Urology Practice – Beautiful modern rooms with views 
  • Commence asap – Urology Private Practice – East Melbourne location 
  • Amazing team, amazing culture – parking included  

Do you love a great working culture?  Amazing modern rooms with city views?  Would you like to enjoy the rare privilege of parking in this area, included in your role?  Then please apply. 

Our Urology Practice is seeking a professional, mature-minded, highly organised and experienced Medical Receptionist to complement our existing team. This is an important role in our practice supporting our Practice Manager and looking after our team. 

To set the scene, this is a practice that has a truly amazing culture, from our Surgeons to all our staff, and we would love you to be part of it.  We are looking for a Medical Receptionist who prides themselves on their attention to detail skills and who understands the importance of caring for the practice and patients and views this as important in their professional skillset. Our Practice is located in the medical precinct in East Melbourne. 

Our requirements are: 

  • Having a good understanding of Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees  
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly) 
  • Managing inbox including referrals 
  • Having previous medical reception/secretarial experience including managing consulting sessions and reception relief 
  • Audio transcription (Dictaphone typing) skills (viewed favourably) 
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams 
  • Possess excellent organisational skills, outstanding work ethic and punctuality 
  • Displaying outstanding customer service skills, verbally and written.   
  • Proud of your professional manner and presentation 
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker 
  • Manage phones 
  • Happy to perform ad-hoc administration duties for the Surgeons and Practice Manager 

Traits: 

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail 
  • Clear and concise communicator with a sense of humour 
  • Honest, trustworthy, punctual, loyal and dependable 
  • Friendly with quiet confidence  

Experience: 

  • Must have minimum of two (2) years Medical Reception experience  
  • Private Specialist experience is mandatory 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is above the award wage. 

Apply now quoting reference 932. 

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS.

931 – Practice Co-ordinator – Dandenong

Part Time Practice Co-ordinator

  • Established practice – Dandenong (work close to home)
  • Four days per week – Shexie Software – Oral Maxillofacial Surgeon
  • Parking on-site – Work/life balance – great remuneration

Are you proud of your attention to detail? Do you like to make a difference in our Surgeon and patients lives? Then please apply.

About Us
Our Oral Maxillofacial Surgery practice is well established and we are located in the centre of the medical precinct of Dandenong (parking provided). Our patient demographic is varied. Our Surgeon consults 2 x days per week, and the balance of your week will be handling administration.  The practice closes down over Christmas (approx. 2 or so weeks), so you can spend time with your family and friends.

About You
This is an opportunity for a Practice Co-ordinator to use their extensive experience to assist our established Surgeon with his (mainly) paper practice. We are seeking an experienced, self-motivated and detail-orientated minded Practice Co-ordinator for a permanent part time role (2 x full consulting days, balance of days admin).  Typing is outsourced to our Audio Typist.

As the pivotal member of this new team, you will need to demonstrate an exceptional commitment to ensuring our practice runs at its optimum and ensure we display exceptional patient care.  You will work alongside our lovely Practice Nurse.

Our ideal candidate will have the following:

  • Experience using Shexie – or similar medical software programs.
  • Excellent communication skills with a positive and friendly manner and can-do attitude – a real team player
  • Experience at a Surgical Medical Practice (mandatory)
  • Professional appearance and demeanour (with outstanding attention to detail and strong skill level on all aspects of the Practice Co-ordinator role
  • Theatre bookings and Surgical billing (and quoting) experience (mandatory), Known Gap, Self-Funded,.
  • Ability to work independently with initiative and also love being part of a team
  • You pride yourself on your attention to detail and thrive in implementing and smooth lining processes
  • Happily being the gatekeeper for our Surgeon, allowing him to do what he does best – being a Surgeon.
  • IT Savvy with great troubleshooting skills
  • Professionally presented, in person, verbally and written

Responsibilities will include:

  • Setting up consulting rooms and managing meet and greet
  • Welcoming patients into the practice and answering phone calls and managing the inbox in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times (cannot be overstated)
  • Scheduling and managing patient appointments via Shexie
  • Undertaking Theatre bookings and Surgical billing and quoting including patient billing and processing of payments
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and following up patient inquiries
  • Supporting and assisting our Surgeon in a range of administration and ad-hoc tasks.
  • Enjoy being flexible to assist our Surgeon and practice
  • Accounts payable experience
  • Accreditation experience (next accreditation due 2026, this can be outsourced)
  • Experience with maintaining software
  • Assisting with payroll/timesheets (bookkeeper process payroll)

Well above award remuneration based on skills and experience.

Days/Hours:

Monday, Tuesday, Thursday and Friday

8:45 am till 5:00 pm (30-minute unpaid lunch break)

If this sounds like you, and you have the skills/experience required, we’d love to hear from you. Please upload your resume and cover letter and quote ref: 931.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles.

930 – Medical Secretary – St Albans

Part-Time Medical Secretary

  • 3 days per week – to say this is an amazing workplace is an understatement
  • Women’s health hub (Multi-disciplinary) – near Sunshine transport hub
  • Brand new modern state-of-the-art rooms – commencement mid-July

Do you want to make a difference in our patients’ lives, ensuring their patient journey is seamless? Do you love to come to work? If yes, then this is the job for you!

About us
Our practice is newly opened, we have an energetic, empathetic, warm and caring culture and love to display this to our patients. We are a one-stop-shop (multi-disciplinary hub) for Women’s Health concerns, so variety is an everyday occurrence. Our Surgeons are simply lovely (this is not an overstatement). Don’t let this role pass you by.

All our staff often mention how much they love coming to work. We are a young dynamic female practice, who is family-focused.

About you
We are seeking a Part Time Medical Secretary with excellent organisation and administrative skills to become part of our team.

This position would suit someone who can support and add value to our new practice, with a can-do attitude, with their customer service skills only coming second to their attention to detail skills.

Duties and responsibilities

As our Medical Secretary, you will be responsible for facilitating the flow of patients into and out of the medical practice (particularly meet and greet and theatre bookings, billings and quoting). You will be the first point of contact and a key representative of our practice.  As our team grows you may be given higher duties.

Your responsibilities will include, but are not limited to:

  • Providing platinum service to patients on the phone and in person
  • Managing meet and greet consulting sessions.
  • Practice communications (responding to phone calls and emails in an excellent and eloquent manner)
  • Managing theatre bookings, quoting and billing (experience in this would be viewed favourably) including Gap and known Gap fees.
  • Xestro Medical Software (experience viewed favourably)
  • Having previous medical secretarial experience including managing consulting sessions, debt collection, maintaining Medicare and DVA fees schedules
  • General office administration
  • Assisting to create a great culture in the practice.
  • Using your creativity and experience to create/streamline more efficient medical processes and procedures.

Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture. Come be part of this amazing team.

Successful candidates for this role will require:

  • Exceptional customer service with empathy and attention to detail (this cannot be overstated).
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues.
  • Excellent communication skills, both verbal and written.
  • Amazing organisational skills.
  • Medical secretarial background, along with experience with higher duties, ideally having experience with Xestro (or similar) practice software and having worked within a Specialist practice.
  • Motivation to assist in growing and improving our practice – we want to hear your suggestions.
  • Ability to be able to cover leave for other staff (with notice).
  • Experience in demonstrating initiative and have strong organisational skills and attention to detail.
  • Being experienced working with various health funds and Medicare.
  • Have a capacity and energy to perform well in a busy environment, must be skilled multi-tasker and fantastic problem solver.

As this is a culturally diverse practice, we would embrace candidates that can speak languages in addition to English but this is not mandatory.

3 x Full day shifts:

Wednesday and Friday 8:00am till 5:30pm

Third day either Monday or Thursday (negotiable) 8:00am till 5:30pm

What you will get in return:

You will work within a very supportive and caring work environment with our Surgeons, team and patients. You will be paid an above award salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice. If this sounds like a role that interests you, please submit your resume and cover letter, quoting the reference number: 930

 

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles

929 – Treatment Coordinator – West Perth

Full Time Medical Treatment Co-ordinator

  • Amazing team, renowned Oral and maxillofacial practice
  • Parking – 8 day fortnight – long days (full time wage)
  • Established Surgeon – Customer service/admin role

Are you proud of your amiable and detail-orientated personality? Do you like to wow our patients with your customer service, and amazing admin skills and make a difference in our Surgeon’s and patients’ lives? Then we want to hear from you!

Oral Surgery Consultants’ practice is seeking a professional, highly organised, and experienced Treatment Co-ordinator to support our team and be part of our practice journey. Your role will be to provide admin and some clinical assistance (Dental Assistant experienced desired, not mandatory) to our Surgeon.

Your attention to detail skills will be almost as good as your customer service skills, you love to be organised and greet our patients with a huge smile!  You will use your warm and enthusiastic personality, to put our patients at ease.

Our requirements are:

  • Professional and eloquent in your presentation, written and verbal communication
  • Previous experience in Co-ordinating admin and assisting in patient treatment plans
  • Having previous Dental Assistant experience (desired) including managing consulting sessions and meet and greet (relief)
  • Experience with Genie Medical Software (or similar)
  • Happy to perform ad-hoc administration duties for our specialists and our Clinical Manager
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams (this cannot be overstated)
  • Desired skills/experience of assisting the surgeons with the preparation and follow up of surgical procedures (in room) extraordinary facial surgeries, and medical/dental multi-disciplinary patients in hospital theatres as well as in the rooms under local anaesthesia or IV drip (desired not mandatory)
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • Amazing trouble shooting and IT skills
  • Assisting with stock or ordering, inventory tracking and management
  • Supporting management to ensure the clinical activities and processes are performed effectively and efficiently (once trained)
  • Assisting with taking and managing clinical records (clinical photos) and radiographs (if have Cert IV in Dental Radiology and radiology licence)
  • Assisting with accreditation requirements of the practice, infection control, radiation and sedation accreditation
  • Experience with theatre bookings, in room procedure bookings and surgical quoting and billing (viewed favourably)
  • Liaising with hospitals, health funds and external practices

Traits:

  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear and concise communicator who pre-empts our Specialists’ needs, who is proactive not reactive
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Honest, trustworthy, loyal and dependable
  • Amiable team player – loves working in collaborative teams
  • Friendly with quiet confidence, always happy to assist others

Experience:

  • Treatment Co-ordinator experience
  • Dental Assisting experience (viewed highly) but willing to train
  • Private Specialist experience is (viewed highly)

Days:   8 day fortnight (day off to be negotiated)
Hours: 7:30am till 5:30pm (30-minute unpaid lunch per day)

The successful applicant will be rewarded with a supportive work environment as well as a remuneration package, dependent on experience, which is above the award wage. Apply now quoting reference 929.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS.

928 – Practice Manager – East Melbourne

Practice Manager

  • Mat Leave Contract – Incredible salary package – East Melbourne
  • Amazing Urological Surgeons (cannot be overstated) – Commencement asap
  • Genie Medical Software – Mature minded – Parking included

Are you interested in cultivating and managing a great team and making a difference in our patient’s lives? Do you like to use your fantastic people skills to lead our dynamic team? If this interests you, please read further below:

Our specialist Urology practice is seeking a Full Time professional, highly organised, people savvy, staff oriented and experienced Practice Manager to lead our team. This role would play a pivotal role in our practice supporting our two Surgeons and managing with our fantastic team.

About our Practice

To set the scene, our practice is renowned, we are pivotal in the East Melbourne medical area.  Our rooms are simply stunning, they are light, bright and have amazing views over the Fitzroy Gardens.

The two Surgeons are simply delightful (we have worked with them for 10 years plus) and embrace an empathetic and caring patient ethic, and are leading edge in their speciality.  We are very proud of our patient care program, and go above and beyond to ensure their patient journey is as smooth as possible.

About You

We are looking for a Practice Manager who would love to be part of our practice journey, and who prides themselves on their leadership skills and also understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.

We are offering an extremely attractive Fixed Term Contract package, reach out to see further details on this.

You will happily utilise your proactive skills to assist the practice to reach greater heights.  We would love you to join us in making a difference in our patient’s lives.

Our requirements are:

  • Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support – true team leader!
  • Full practice reporting including end-of-day, week and month reporting directly to the principal.
  • Having an excellent understanding and previous experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees.
  • Ensuring the practice is always fully compliant with industry and government regulations including OH&S. Attend and actively participate in all relevant practice meetings.
  • IT savvy skills (able to troubleshoot as required) – Apple Macs.
  • Bad debt management
  • Experience with Urology viewed highly.
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Possess excellent organisational skills, outstanding work ethic and punctuality.
  • Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently
  • Displaying outstanding customer service skills (whether internally or externally, whether our patients or referrers), verbally and written – this cannot be overstated, particularly when dealing with complaints
  • Proud of your professional manner and presentation
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeon
  • Love the challenge of keeping on top of outstanding accounts.

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • A clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams
  • Friendly with quiet confidence

Experience:

  • Must have minimum of two (2) years of Practice Manager experience – Urology Practice Manager experience, viewed favourably
  • Private Specialist experience is mandatory

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 928.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS.

927 – Part Time Medical Receptionist – Cooks Hill

 

Part-Time Medical Receptionist

  • Be upskilled from your admin background – Junior role
  • Colorectal and General surgery practice – Commencement asap – Cooks Hill
  • Part Time (3 school hour days or 2 full days)– amazing team (can’t be overstated)

Do you excel at customer service?  Do you like to make a difference in our patients journey? Are you proud of your bubbly engaging people-centric personality?  Then we want to hear from you.

About us
We are a leading edge – state-of-the-art Colorectal and General Surgical practice. Our whole team is simply amazing, and we have a great culture.  Our rooms are bright and light and modern, with a warm inviting atmosphere.  Our vision is to be warm and empathetic with our patients, to create a smooth journey for our patients during a stressful time.

About you
We are looking for a dedicated and hard-working Medical Receptionist/Administration Assistant who would love to support our Practice and Admin team and to be part of a growing and enthusiastic team. You will bring your strong communication skills and multi-tasking skills to be part of our awesome team.

We are happy to consider candidates from an Administration background (including Reception) who are willing to upskill to become a Medical Specialist Receptionist. No day is the same in this role, there is lots of variety, where you can use your amazing people skills and develop in your admin skills.

This role includes the following:

  • Busy reception assisting our Surgeons and clinicians – reporting to the Principal Surgeons and our lovely Practice Manager
  • Amazing established work environment (modern bright light rooms) with a truly fabulous team
  • Be upskilled and be trained in Gentu Medical Software

What you would bring to the team:

  • Warm engaging people centric personality
  • Previous administration/Reception experience
  • Experience performing well in a very busy environment
  • Skills in multi-tasking and prioritising needs of multiple people at once
  • Customer service skills (telephone included) that are exceptional, including managing consulting sessions and meet and greet (this can be trained)
  • IT savvy, with skills to troubleshoot if needed
  • You will be trained in managing a consulting session and uploading referrals and results to patient files and opening and closing the rooms

To be successful you will be/have:

  • Impeccably presented
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail and a passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

Hours/Days:
2 full days being Tuesday and Thursday
8:30am till 5:00pm

OR:

3 days being Monday, Tuesday and Thursday
9:30am till 2:30pm

If this sounds like you, we’d love you to apply.  You will be rewarded with a professional and progressive workplace. Please quote Ref no: 927

Please follow us on our Instagram page: RecruitmentatRWS

926 – Medical Receptionist – Deakin

Part-time/Full Time Medical Receptionist 

About the business and the role:

  • Part-time or Full-time
  • Deakin – Commencement June – Upskill from current GP, Allied Health or Dental background.
  • General Upper GI and Bariatric Surgeon – Amazing team – Xestro

We are expanding! An opportunity to join our growing team as we move into a brand-new clinic space in a fantastic central location in Deakin.

Do you love to make a difference in our patient’s lives? Do you thrive on being a Director of First Impressions for our busy Surgeon? Then please apply.

We are seeking a medical receptionist to be a key part of our practice, Capital Metabolic Clinic, and to work with and provide support to our Practice Manager along with our specialist Surgeon, Physician, and Allied Health team. We are willing to train/upskill a minimum of GP, Allied Health or dental experience for the right candidate.

Our practice has a strong focus on patient care so confidence, compassion and empathy are desired. Our ideal candidate would also be someone who excels in process, sensitivity and caring for our patients, supporting our team and our engaging and personable Surgeon. You pride yourself on your customer care skills only coming second to your attention to detail and problem-solving skills.

Our patients are our number one priority (this cannot be overstated)! Our paper-lite practice provides a warm and empathetic environment for our patients. Our rooms are located in Deakin, ACT. You will be working with our experienced and supportive Practice Manager to ensure a smooth-running practice.

Key responsibilities include: 

  • Meet and greet patients in a professional and courteous manner to assist our patients in their patient journey.
  • Attend and screen all incoming telephone calls.
  • Manage our specialists’ diaries, schedule patient consultations, respond to patient enquiries, appointment confirmations and cancellations.
  • Experience and understanding of Xestro Medical Software (or similar Medical Software) and Microsoft Suite.
  • Manage our specialists’ correspondence including emailing/faxing of prescriptions to patients and pharmacies, new patient referrals as well as communication with insurers for patient records in a timely manner.
  • Ensure referrals are current for all patients to facilitate timely Medicare Claims and create and maintain new and existing patient files.
  • Issue invoices, process billings and receipts and follow up on outstanding patient debts.
  • Maintain patient records on our practice management software Xestro and ensure that the patient information is current.
  • Maintain our specialists’ records on Xestro (for e.g. calendar, leave, billing information etc) and ensure they are current.
  • Provide support with general office maintenance and administrative tasks, ensuring office machines, practice rooms and reception are maintained to a satisfactory standard including cleaning, safety, and security.
  • Consistently be aware of OHS requirements and comply with them.

Skills and experience: 

  • Previous experience working as secretary/receptionist in the Allied Healthcare or professional services environment is highly preferred.
  • Prior experience in Private Surgical Practice is viewed favourably.
  • Excellent interpersonal and communication skills with the ability to develop and maintain positive working relationships with the specialists, patients and stakeholders and our team.
  • Excellent time management and organisation skills with high attention to detail.
  • Positive and can-do attitude, absolute confidentiality, genuine empathy and interest in their needs.
  • Represent the practice in a confident and positive manner at all times.

The successful applicant will be offered a generous remuneration package based on previous experience.

Day and Hours

Working hours are negotiable between 3 options;

  • Full-time: Monday to Friday, 9:00am – 5:00pm with a half-hour unpaid lunch break.
  • Part-time: Monday to Friday 9.30am – 2.30pm with a half-hour unpaid lunch break.
  • Part-time: Tuesday, Wednesday, Friday 8.30am-5.00pm with a half-hour unpaid lunch break.

You will be working in a dynamic and ever-evolving environment that has a strong focus on patient care and professional development. You will also have supportive, like-minded individuals supporting you along the way.

To apply for this position, please click on the ‘Quick apply’ button and follow the prompts.

Please quote ref: 926

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: recruitmentatRWS to keep up-to-date with our roles.

925 – Graduate Marketing All-Rounder – RWS

Graduate Marketing All- Rounder

Central Camberwell location – modern & progressive office environment

  • Flexible work arrangements once fully trained, Camberwell location
  • No two days are the same
  • Dynamic and fun team – your chance to grow and enhance your skills

Are you a graduate seeking a marketing role? Do you enjoy working within a team with a warm and friendly demeanour? If so, this is your chance to gain invaluable industry experience!

What’s on Offer

As our company continues to grow, we have an opportunity for a Marketing All-rounder to join our team (Graduate position). As our Marketing All-rounder you will play a key part of our team and will be responsible for co-ordinating the development and implementation of internal marketing and communications strategies to grow our client’s referral base.

What’s in it for You;

  • Great chance to build your portfolio and engage with external stakeholders.
  • Exercise your creativity to map out strategies that stand out.
  • Enjoy variety in the workplace.
  • You will be supported and encouraged by our robust team and will be provided with limitless opportunities for growth and career progression.
  • Our office is situated in the heart of Camberwell – close to coffee shops, for those much-needed coffee breaks, with eateries and public transport nearby as well.

Duties

  • Work closely with the company Director and client manager
  • Work closely with our client’s to create marketing campaigns that are befitting and befitting
  • Organising practice lunches or zoom meetings
  • Preparing diaries
  • Answering phones as needed
  • Creating and collating marketing databases
  • Mail merges and mail-outs
  • Ensuring systems are in place and are followed

About RWS

We are a team of 25 dedicated, fun, and caring people. At our company our staff are valued, respected, and support each other. We pride ourselves on providing administrative support and genuine care so medical professionals can do what they do best – without the worry. Our company is an altruistic one with great levels of social responsibility and we regularly organise charity and community outreach programs.

About You

  • Motivated and always demonstrates high initiative to learn
  • Organised and a fast learner
  • Advanced communication skills, innovative approach in problem-solving is preferable
  • Excellent communication and interpersonal skills
  • Familiar with Microsoft Suite. IT Savvy and a self- starter and intrinsically motivated to excel
  • A capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Australian driver’s license

The role will require you onsite in our office 9:00am – 5:00pm Monday to Friday initially with the opportunity to work from home once fully trained.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a great remuneration package, dependent on experience, which is above the award wage.

To find out more about us, visit our website on https://roomswithstyle.com.au/

Apply Now

Please apply and quote reference number 925 along with the title of the role. Immediate start. Working days are negotiable. Fun and variety are promised!

Please follow us on our page: recruitmentatRWS to keep up-to-date with our roles.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

924 – Part Time Practice Nurse (3 month contract) – Blackburn

Part Time Practice Nurse – 3-month contract

  • Work/life balance – 2- 3 days a week (days to be determined)
  • Blackburn – close to home – community-based GP practice
  • Commencement asap

Would you like to work at a GP practice where patient care comes first? Do you pride yourself on
your clinical and patient care skills? And want to make a difference in our patient’s lives? Then we
want to hear from you.

Our community practice (a registered charity) which is a faith-based medical centre (newhopemedical.com.au) is seeking a professional, highly reliable and experienced Practice Nurse. Our mission at NewHope Medical is to serve the community not just in the medical and counselling space, but by being able to care for our patients with additional opportunities for assistance.

Typical duties:

  • Triage assistance
  • Care plans and Health assessments
  • Wound care
  • Immunisations
  • ECG’s
  • Proactive support for all patients with screening, health education and promotion
  • Management of treatment room & stock supply
  • Infection control protocols
  • Assist GPs, Practice Manager and other staff as required
  • Efficient and confidential management of all patient data, clinical files, and correspondence

Essential Skills & Qualifications

  • Current AHPRA RN registration
  • Minimum 1 year GP nursing experience
  • Actively promote the practice and the services offered
  • CPR certification (viewed highly) and current Working With Children
  • 12-lead ECG (viewed highly)
  • Experience with Best Practice software advantageous
  • Ability to work independently

About you

  • Experience working as the primary nurse in a medical practice
  • Strong work ethic and accountability
  • Warm, friendly and welcoming style
  • Approachable and willing to work with all stakeholders
  • Trustworthy, reliable, and committed
  • Demonstrate high degree of confidentiality regarding all patients and clinical information
  • Sound GP practice knowledge and experience
  • Fully vaccinated including a covid booster shot

Hours/Days:

  • Two days per week
  • No weekends!

To apply

The successful applicant will be rewarded with a supportive and dynamic work environment as well
as a remuneration package, dependent on experience, which is above the award wage.

Apply now quoting reference 924.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your
vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

922 – Senior Medical Receptionist/Administrator – Camberwell

Senior Medical Receptionist/Administrator

  • Camberwell location (close to home) – modern & progressive office environment
  • Part-time or full-time role available – 4-5 days per week
  • Your chance to upskill – a supportive & energetic team

Are you seeking an opportunity to work with multiple surgeons and specialists? Are you an experienced Medical Secretary looking for a leadership opportunity? If yes, then this is the job for you!

We are seeking a friendly, IT-savvy, medical receptionist/secretary who is eager to learn and grow with the company. This is a rare opportunity to be exposed to Specialist Medical Reception and software. This role has limitless opportunities for growth across many departments and would suit a highly organised individual with strong attention to detail.

This position is a unique medical admin role working in our lively corporate office in Camberwell. You will be providing virtual reception services (no face-to-face patient contact) along with a host of other activities to a range of specialists in private practice located throughout Australia.

About you

We are seeking a motivated and detail-orientated professional who has previously worked in a private practice setting. As a Virtual Medical Administrator, you will be responsible for ensuring a smooth patient journey- without being in the practice!

Successful candidates for this role will require:

  • Exceptional customer service with empathy and attention to detail
  • Medical secretarial background, along with experience with higher duties, ideally having experience private practice software, and having worked within a specialist practice
  • Have a great understanding and extensive experience in Theatre Bookings, and Surgical Quotes and Billing.
  • Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
  • Experience managing consulting sessions (billing only), debt collection, and maintaining Medicare and DVA fee schedules.
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues
  • Excellent communication skills, both verbal and written
  • Amazing organisational skills
  • A professionally presented individual with excellent phone manner (impressions matter)
  • IT Savvy
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • A friendly and easy-going personality
  • A ‘can do’ attitude who is extremely organised and prides themselves on their attention to detail

Duties/Responsibilities:

  • Managing virtual reception for numerous private Physicians and Surgeons.
  • Providing excellent service to patients on the phone and our clinicians
  • Invoicing and receipting for consulting (including chasing overdue funds)
  • Managing enquires and practices’ appointment books (online).
  • Consulting billings.
  • Working across multiple medical software platforms.
  • Managing Theatre lists & surgical bookings/billings.
  • The possibility of visiting a variety of private clinics for onsite support during staff absences.
  • Onboarding new Virtual Reception clients
  • Assisting our practice team and other departments at RWS as needed.

About us

RWS is known for providing multi-faceted solutions and providing a one-stop shop for Surgeons and Physicians in Australia. We pride ourselves on providing administrative support and genuine care so medical professionals can do what they do best – without worry.

You will be working in a culture that is supportive and professional. We are a close and affable team; our recruitment priority is finding a like-minded individual with a sociable and dynamic personality to join us.

You will be supported by RWS’ qualified staff who have many years of experience working for Surgeons and Physicians and you will also receive the opportunity for growth and leadership.

Schedule

  • The role will ideally require you onsite in our office 9:00 am – 5:00 pm Monday to Friday. We are open to negotiating alternate hours for the right candidate. 
  • No after-hours or weekend work is required, your weekends are strictly yours!
  • Flexible work arrangements (working from home) and other opportunities are available once fully trained.

Appropriate remuneration based on skills and experience.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please apply now quoting job ref 922.

Follow us on Instagram: RecruitmentatRWS.

921 – Medical Receptionist – Armadale

Full Time Medical Receptionist

  • Be upskilled from your customer service background and work with the best
  • State of the Art Multi-disciplinary O&G Practice – End of May commencement
  • Full Time – learn from the best in the business – Armadale

Do you excel at customer service? Do you like to make a difference in our patients journey? Are you proud of your bubbly engaging people-centric personality? Then we want to hear from you.

About us

We are a leading-edge – state-of-the-art multi-disciplinary practice. Which consists of Surgeons, Physiotherapists, Sexologists, Dieticians and more specialists. The Surgeons provide Obstetrics and Gynae services to our patients. Our practice needs to be seen to be believed – it is simply amazing. Bright and light and modern, a great warm inviting atmosphere. We have a staggered roster system, allowing you to start late or early and finish late or early – to miss the traffic.

About you

We are looking for a dedicated and hard-working Medical Receptionist/Administration Assistant who would love to support our Practice and Admin team and to be part of a growing and enthusiastic team. You will bring your strong communication skills and multi-tasking skills to be part of our awesome team. We are happy to consider candidates from a customer service background (including Reception) who are willing to upskill to become a Medical Receptionist. No day is the same in this role, there is lots of variety, where you can use your amazing people skills and develop in your admin skills.

This role includes the following:

  • Busy reception assisting our Surgeons and Allied Health practitioners – reporting to the Principal Surgeon and our lovely Practice Manager.
  • Amazing established work environment (modern bright light rooms) with a fantastic team.
  • Be upskilled and be trained in Clinic to Cloud Medical Software.

What you would bring to the team

  • Warm engaging people-centric personality
  • Previous customer service role
  • Experience performing well in a very busy environment
  • Skills in multi-tasking and prioritising needs of multiple people at once
  • Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet (this can be trained)
  • IT savvy, with skills to troubleshoot if needed
  • Minimal typing
  • You will be trained in managing a consulting session and uploading referrals and results to patient files and opening and closing the rooms

To be successful you will be/have:

  • Impeccably presented
  • Have strong attention to detail and a passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational skills and work ethic
  • Outstanding interpersonal skills and good initiative

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote ref no: 921

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

920 – Practice Manager – Malvern

Practice Manager

  • Full time or part time role negotiable (9 or 10 day fortnight)
  • Central Malvern location – Genie software
  • Progressive and renowned multi-site Minimally Invasive Gynaecology practice
  • Extremely generous remuneration package

Are you interested in being at the forefront of the Minimally Invasive Gynaecology specialty? Do you like to use your fantastic people skills to lead our dynamic team? If this interests you please read further below:

Our specialist practice is seeking a professional, highly organised, mature-minded, staff-oriented and experienced Practice Manager to lead our team. This would play a pivotal role in our practice supporting all our Surgeons and working with our fantastic team. GP Practice Managers are encouraged to apply!

About our Practice

Our Practice is in Malvern, with street parking close by. We are also opening a new sister site later this year, and managing this will be part of your role. The working hours are over a four-week roster, with staggered start and finish times – to allow you to miss the traffic.

Our practice is an inclusive practice, that accepts all genders, backgrounds, and ethnicities. We embrace diversity and encourage all to apply.

To set the scene, this is a practice that is progressive and leading edge. From our Surgeons and Physicians to all our support staff you will be working with the best. Your dynamic personality will take our practice to greater heights.

We are looking for a Practice Manager who would love to be part of our journey, who prides themselves on their leadership skills and who understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.

Our requirements are:

  • Full practice reporting including end-of-day, week, and month–monthly reporting directly to the principal.
  • Having previous experience in managing staff including conflict resolution, training, leave and timesheet requirements.
  • Ensuring the practice is always fully compliant with industry and government regulations including OH&S. Attend and actively participate in all relevant practice meetings (manage staff meetings and attend practice meetings).
  • IT savvy skills (able to troubleshoot as required)
  • Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support – true team leader!
  • Having a good understanding and previous experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees (to assist staff or provide relief as needed)
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Possess excellent organisational skills, outstanding work ethic and punctuality.
  • Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently
  • Displaying outstanding customer service skills (whether internally or externally), verbally and written – this cannot be overstated, particularly when dealing with complaints
  • Proud of your professional manner and presentation
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons
  • Prepare, implement and oversee annual business plans, forecasts, financial reports and budgets in conjunction with the Principal

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • A clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams
  • Friendly with quiet confidence

Experience:

  • Must have a minimum of two (2) years of Practice Manager experience viewed favourably
  • Private Specialist experience is mandatory – O&G/IVF experience is viewed favourably

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 920.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS.

919 – Junior Medical Receptionist – East Melbourne

Junior Medical Receptionist

  • Entry level position into the private specialist industry – Genie
  • Great team culture – 2 and a half to 3 days per week – East Melbourne
  • Permanent Part Time – upskill from GP experience – IVF Specialist

Are you driven, empathetic, love helping people and pride yourself on your attention to detail? Are you interested in a career in the private Specialist Medical Industry?  Then please apply!

About us
Our growing IVF/Gynaecologist specialist practice is seeking a professional, highly organised Junior Medical Receptionist to complement our team.

Our team consists of one Surgeon, our Practice Manager and Practice Nurse and administration staff. We are a boutique practice that puts the emphasis on completely supporting the patient through their journey

About you
We are looking for a Medical Receptionist to join our team who understands that caring for our Surgeon (IVF Specialist and Gynaecologist) and the Practice’s patients is as important as your professional skillset.

You will wow us with your customer service skills and willingness to learn and follow processes. Your can-do attitude and ability to be a team player will be well-suited to our team.

Flexible in your hours (if required) would be viewed highly.

The following experience and skills would be viewed favourably:

  • Be experienced and confident in working in a busy reception and dealing with meet and greet – GP experience viewed highly.
  • Audio transcription (dictaphone typing) – in any industry
  • Experience with consulting billing and managing appointments – Genie Medical Software
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Have a capacity to perform well in a remarkably busy environment – must be a skilled multi-tasker
  • Interest in further upskilling such as learning Theatre bookings, quoting and billing
  • Happy to perform ad hoc administration duties for the Surgeon and the Practice Manager

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Be a great team player – happy to assist others when needed
  • Honest, trustworthy, loyal and dependable
  • Friendly, charismatic personality who loves working within a team
  • Professional in your written, verbal, and personal presentation

Experience:

  • Must have minimum two (2) years Reception/customer service experience

Days:

  • Monday, Wednesday and half or full day Friday

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is above Award Wage.  Apply now quoting reference 919.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS.

 

918 – Medical Reception Manager – Camberwell

Medical Reception Manager 

  • Central Camberwell location – modern & progressive office environment
  • Part-time or full-time role available – 4-5 days per week
  • Your chance to upskill – energetic & professional team

Are you seeking an opportunity to work with multiple surgeons and specialists? Do you enjoy helping people? Are you a great team player? If yes, then this is the job for you!

We are seeking a friendly, IT-savvy, medical receptionist who is eager to learn and grow with the company. This is a rare opportunity to be exposed to Specialist Medical Reception and software. This role has limitless opportunities for growth across many departments and would suit an individual who craves variety – no two days are the same.

This position is a unique medical admin role working in our lively corporate office in Camberwell. You will be providing virtual reception services (no face-to-face patient contact) along with a host of other activities to a range of specialists in private practice located throughout Australia.

About you

We are seeking a motivated, IT-savvy, and detail-orientated professional who has previously worked in a private practice setting. As a Virtual Medical Administrator, you will be responsible for ensuring a smooth patient journey- without actually being in the practice! You will be the Director of First Impressions and a key representative of our client’s practice

Successful candidates for this role will require:

  • Exceptional customer service with empathy and attention to detail (this cannot be overstated)
  • Medical secretarial background, along with experience with higher duties, ideally having experience private practice software, and having worked within a specialist practice
  • Have a great understanding and extensive experience in Theatre Bookings, and Surgical Quotes and Billing.
  • Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
  • Experience managing consulting sessions (billing only), debt collection, and maintaining Medicare and DVA fee schedules.
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues
  • Excellent communication skills, both verbal and written
  • Amazing organisational skills
  • A professionally presented individual with excellent phone manner (impressions matter)
  • IT Savvy
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Set up with the ability to work from home (if needed)
  • A friendly and easy-going personality
  • A ‘can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • A motivated professional who is eager to learn from all facets of the business, no task is too big or too small!

Duties/Responsibilities:

  • Managing virtual reception for numerous private Physicians and Surgeons.
  • Providing excellent service to patients on the phone and our clinicians
  • Invoicing and receipting for consulting (including chasing overdue funds)
  • Managing enquires and practices’ appointment books (online).
  • Consulting billings.
  • Working across multiple medical software platforms.
  • Managing Theatre lists & surgical bookings/billings.
  • The possibility of visiting a variety of private clinics for onsite support during staff absences.
  • Assisting our practice team and other departments at RWS as needed.

About us

RWS is known for providing multi-faceted solutions and providing a one-stop shop for Surgeons and Physicians in Australia. We pride ourselves on providing administrative support and genuine care so medical professionals can do what they do best – without the worry. You will be working in a culture that is supportive, dynamic, and professional.

You will be supported by RWS’ qualified staff who have many years’ experience working for Surgeons and Physicians and you will also receive the opportunity for growth assisting in other business areas at RWS such as marketing and practice management support.

Schedule

  • The role will require you onsite in our office 9:00 am – 5:00 pm Monday to Friday.
  • No after-hours or weekend work is required, your weekends are strictly yours!
  • Flexible work arrangements (working from home) and other opportunities are available once fully trained.

Appropriate remuneration based on skills and experience.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please apply now quoting job ref 918.

Follow us on Instagram: RecruitmentatRWS.

917 – Medical Receptionist – Penrith

Part Time Medical Receptionist

  • April commencement – 3 days per week – work/life balance
  • Work close to home – Great culture – Lovely Urologist
  • Gentu medical software – Penrith – on street parking

Do your customer service skills only come second to your attention to detail?  Do you love to work in a warm empathetic environment? Then please read on.

About Us

We are an established Urologist private practice with a great supportive team.  Our patients are lovely and the culture is warm and relaxed.  We love coming to work and making a difference in our patient’s lives.  There is free street parking 5 minutes from the practice. We are located in Penrith. Our team consists of a Surgeon, Practice Manager and a Medical Secretary.

About you

We are seeking a compassionate, empathetic, self-motivated and customer service-minded Medical Receptionist for a permanent Part-time role (Monday to Wednesday), if you have GP/Medical experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a busy specialist practice and prides themselves in their attention to detail skills – and loves working with a great collaborative team.

Our ideal candidate will have the following:

  • Experience using Gentu (or similar medical software programs)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Experience at a speciality Medical practice (or any Medical practice)
  • Professional appearance and demeanour
  • Ability to work independently with initiative and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment
  • Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patient’s lives
  • A genuine desire to be trained and upskilled to assist our practice
  • Ability to cover leave (with notice)

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Assisting with consulting sessions and meet and greet along with our team
  • Delivering exceptional customer service at all times – even an empathetic chat on the phone
  • Scheduling and managing patient appointments including managing consulting sessions
  • Collecting and entering patient details and administration services
  • Answering phone calls and inquiries in a professional and friendly manner
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries
  • Patient billing and processing of payments
  • Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you and discuss moving forward.  Please upload your resume and cover letter and quote ref: 917.

Hours/Days:

Days: Monday to Wednesday (negotiable)

Hours 8:30 am till 4:30 pm

Appropriate remuneration based on skills and experience.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Follow us on Instagram: RecruitmentatRWS.

 

916 – Medical Secretary – Richmond & Malvern

Full Time Medical Secretary

  • Private Speciality Practice – Orthopaedics
  • Multi-site – Eastern Suburbs – Genie Software
  • Full Time or Part Time – Mature minded – Richmond and Malvern

Do you like to make a difference in patients’ lives?  Are you proud of your customer service skills? Then please read on.

About the practice
This is an extremely busy Orthopaedic practice, that is currently expanding.  No day is ever the same.  We have a fantastic professional multi-disciplinary team, that strives to be the best. Our cases range across all areas of Orthopaedics, therefore there is lots of variety in the role and the tasks that will be assigned to you.

We have a great team, comprising of our Surgeon, Practice Manager, Practice Nurse and Medical Secretary.  We work closely with allied health providers and Orthopaedic representatives as well.

About you
Our practice is seeking a professional and experienced Medical Secretary who will use their excellent organisation and admin skills to support the practice.  Your primary role is to support our Surgeon and Practice Manager with Reception and meet and greet duties along with managing Surgical Bookings, Quotes and Billing and other back office duties.  We have a very diverse demographic of patients, and your high level of patient care will make them feel comfortable and valued.

This position would suit someone who can support and add value to our practice (established Surgeon), who loves coming to work, working within a team, and who is looking for opportunities to accompany future practice growth.

Duties and responsibilities

As one of our Medical Secretaries, you will be responsible for not only supporting our team with Reception but also managing back office processes including all theatre duties.

Your responsibilities will include, but are not limited to:

  • Working with our Practice Manager and performing meet and greet services and running consulting sessions and all administration work related to this service.
  • Have a great understanding and extensive experience in Theatre Bookings, and Surgical Quotes and Billing – including known Gaps, no gaps and AMA rates. Including organising and ordering prostheses and specific equipment for Theatre.
  • Medium to expert level of experience and understanding of Genie Medical Software.
  • Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
  • Experience and expertise in handling telephone queries and email correspondence in a professional and warm understanding manner
  • Invoicing and receipting for consulting
  • IT Savvy with great troubleshooting skills
  • Managing incoming emails including screening and prioritising
  • Multi-tasking and performing ad-hoc duties for the Practice Manager and Surgeon as required.
  • Ensuring the practice is running in an efficient manner, including ensuring all tasks and administration tasks are up to date.
  • Ensuring our rooms are always immaculate, including the consulting rooms
  • Providing excellent service to patients on the phone and our clinicians
  • General office administration
  • Ensuring rooms are re-stocked ready for consultation
  • Being professional, caring and respectful at all times – making a difference in our patient’s lives
  • Using your creativity and experience to create more efficient medical processes and procedures
  • Following through to completion all tasks that have been assigned.

Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture.

If you have experience in the following, please apply:

  • with the ambition to grow with the practice
  • who has worked as a Medical Secretary (private specialty mandatory)
  • who is comfortable using and learning new medical software
  • who demonstrates initiative
  • with strong organisational skills and attention to detail
  • with strong communication and interpersonal skills
  • who values and fosters a supportive and respectful workplace culture
  • wants a role where they love coming to work

Hours/Days:

Monday to Friday

8:30am till 5:00pm

Part-time and Jobshare options available and negotiable as well

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a great remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 916.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

 

Follow us on Instagram: RecruitmentatRWS.

915 – Practice Manager – Richmond/Glen Iris

Full/Part-Time Practice Manager

  • Full/Part-Time – Richmond/Glen Iris –Above award salary package
  • Renowned Professor of Orthopaedics – May Commencement – Parking
  • Genie– Mature-minded and engaged leader

Are you interested in cultivating and managing a great team and providing excellent patient care? Do you like using your fantastic people and organisational skills to lead our dynamic team? If this interests you please read on.

Our specialist Orthopaedic Practice is seeking a professional, highly organised, people savvy, staff oriented and experienced Practice Manager to lead our team. This role would play a pivotal role in our practice supporting our Surgeon and working with our fantastic and robust and dynamic team.

About our Practice

To set the scene, our practice is renowned, as our Professor is truly dedicated to his public and private clinical care (in Australia and overseas).

The practice deals with trauma cases and all aspects of Orthopaedic care. We also specialise in rehabilitation programs and Orthopaedic care programs. We are based at Epworth Richmond, Glen Iris, Box Hill and Cabrini Malvern (rotating roster with staff attendance at the different sites).

We pride ourselves on our patient care program and go above and beyond to ensure their patient journey is as smooth as possible.

About You

We are looking for a Practice Manager who would love to be part of our practice journey, and who prides themselves on their leadership skills and also understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.

The successful candidate would pride themselves on their proactivity to assist the practice in reaching greater heights. We would love you to join us in making a difference in our patient’s lives.

Our requirements are:

  • Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support – true team leader!
  • Full practice reporting including end-of-day, week and month reporting directly to the principal.
  • Having an excellent understanding and previous experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees.
  • Ensuring the practice is always fully compliant with industry and government regulations including OH&S. Attend and actively participate in all relevant practice meetings.
  • IT savvy skills (able to troubleshoot as required) – Apple Mac.
  • Bad debt management.
  • Previous experience in an Orthopaedic practice is viewed highly, including experience with booking theatre equipment and prosthesis via representatives.
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly).
  • Possess excellent organisational skills, outstanding work ethic and punctuality.
  • Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently.
  • Displaying outstanding customer service skills (whether internally or externally, whether our patients or referrers), verbally and written – this cannot be overstated, particularly when dealing with complaints.
  • Proud of your professional manner and presentation.
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker.
  • Happy to perform ad-hoc administration duties for the Surgeon.

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail.
  • A clear and concise communicator who is a team player.
  • Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams.
  • Friendly with quiet confidence.

Experience:

  • Must have minimum of two (2) years of Practice Manager experience – Orthopaedic Practice Manager experience, viewed favourably
  • Private Specialist experience is mandatory

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 915.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS.

 

914 – Part-Time Bookkeeper/Administration – Richmond

Part-Time Bookkeeper/Administration

  • 3 days per week permanent Part Time– Bright modern offices – Richmond and Glen Iris
  • Xero and Genie Software – great team
  • Specialist Orthopaedic Private Practice – Reception relief and ad hoc admin

Do your pride yourself on your attention to detail? Do you enjoy a professional environment and working with a great team?  Then please apply.

About Us
We are a thriving private Orthopaedic practice, that has four sites across the eastern suburbs. Our Surgeon is renowned and has a great reputation in the medical industry in private and public care (in Australia and overseas). Our Practice specialises in Trauma and all other Orthopaedic care. We are a team of 5 staff, including a Practice Manager, Secretary and Practice Nurse.

About You

We are seeking a like-minded Bookkeeper/Administration staff member, who embraces working as a team member and enjoys helping other staff members when required, along with performing their designated duties to provide variety for the role and be part of the team. The main location for this staff member will be Richmond, with some travel to Glen Iris.

The fundamentals of the position include:

  • Account reconciliations
  • Prepare monthly management reports
  • Prepare budgets and forecasts
  • Process Payroll
  • Ensure Workcover, Payroll Tax and Superannuation obligations are met.
  • Debtors follow up and chase overdue accounts
  • Manage Creditors
  • General administration duties including ensuring all records and documentation is current and up- to-date
  • Stock Control
  • Liaise with Financial Officer
  • Invoicing of medical associates
  • Assisting with administration as required in the practice
  • Providing Reception relief as required

Essential Skills and Experience

  • Highly proficient and experienced in Xero Bookkeeping software
  • Experience in Microsoft Suite
  • Minimum 3 years experience in a Bookkeeping role
  • Excellent communication skills
  • Excellent organisational skills
  • Attention to detail
  • High-level spreadsheet skills
  • Working within a SME

Desirable skills and Experience

  • Prior experience in medical bookkeeping
  • Experience using Genie Medical Software

Applications must include:

  • A cover letter that addresses the required skills and experience
  • Résumé

Days/Hours:

  • Monday, Wednesday and Friday
  • 8:30 am till 5:00 pm (30-minute unpaid lunch)

Salary will be determined by experience, qualifications and skill set and will be above the Award.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

The successful applicant will be rewarded with a supportive work environment as well as a remuneration package, dependent on experience, which is above the award wage. Apply now quoting reference 914.

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