An established O&G Surgeon is seeking an energetic, self-motivated and customer service minded Medical Receptionist for a Permanent role in Fitzroy.
Our practice is looking for an experienced Medical Receptionist who thrives in a fast-paced Practice and excels in empathy and care for our Patients. Our Patients are our number one priority (this cannot be overstated)! Prior experience in Obstetrics and Gynaecology would be viewed highly.
Our main hub is in Fitzroy (great public transport options) but you would be required to travel offsite to Reservoir and Essendon once per week/alternative weeks (parking onsite). Flexible in your hours (if needed) would be viewed highly.
Our ideal candidate will have the following:
- Experience using Genie/Clinic to Cloud (or similar medical software programs), and willing to learn new software
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Experience at a Speciality Medical Practice (O&G viewed highly)
- Professional appearance and demeanour
- Ability to work independently with initiative and also love being part of a team
- Ability to work well under pressure and to multi-task in a busy environment
Responsibilities will include:
- Welcoming patients into the practice in an efficient, friendly and courteous manner
- Delivering exceptional customer service at all times
- Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
- Collecting and entering patient details
- Answering phone calls and enquiries in a professional and friendly manner
- Performing general administrative duties and ad-hoc duties as required for the Surgeon and administration staff
- Covering our Medical Secretary’s leave
- Assisting our Surgeon, Medical Secretary and Practice Manager as required
Appropriate remuneration based on skills and experience.
If this sounds like you, and you have the skills/experience required, we’d love to hear from you. Please upload your resume and cover letter on seek or email email@example.com and quote ref: 711