694 – Part-Time Medical Secretary- Chatswood, NSW

An established Orthopaedic specialty practice is seeking an energetic, experienced, self-motivated and customer service minded Medical Secretary for a permanent part-time role in the Chatswood area.  As a pivotal member of this team, you will need to demonstrate an exceptional commitment to patient care and with the ability to think outside the square and display initiative.

Our ideal candidate will have the following:

  • Experience using Gentu (or similar medical software programs)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Experience at a Speciality Medical Practice (Orthopaedic viewed highly)
  • Professional appearance and demeanor with outstanding customer service and strong skill level on all aspects of the Medical Secretarial role (dealing with Workcover and TAC viewed highly)
  • Theatre bookings and Surgical billing (quoting) experience (Eclipse experience viewed highly)
  • Ability to work independently with initiative and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment
  • IT Savvy with great troubleshooting skills

Responsibilities will include:

  • Developing and implementing new practice systems. Welcoming patients into the practice and answering phone calls in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times (cannot be overstated)
  • Scheduling and managing patient appointments
  • Undertaking Theatre bookings and Surgical billing including patient billing and processing of payments
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing, and following-up patient inquiries
  • Supporting and assisting the Surgeon in a range of administration and ad-hoc tasks.
  • Own car and license to travel to other practice locations (if needed)

Appropriate remuneration based on skills and experience.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 694 or apply here.