710 – Practice Manager/Team Leader- Camberwell, VIC

In this role in our brand-new modern consulting rooms in Camberwell, your main duties will be to assist during set up, then continue to ensure a smooth functioning and daily operation of the practice, along with looking after our two ENT Surgeons.

The right candidate will need to demonstrate an exceptional commitment to patient care and have the ability to drive and develop the centre as it grows, to ensure that it is working at its optimum.

Excellent presentation and communication skills (both written and verbal) are essential.

Your key responsibilities include:

  • Providing an outstanding level of customer service and strong skill level on all aspects of the Medical Secretarial role
  • Meet and greet, answering phone calls and patient queries
  • Arranging patient appointments
  • Billing of consultations
  • IT savvy, with great troubleshooting skills
  • Arranging quotes for planned surgery
  • Coordinating hospital admissions, theatre lists and surgical paperwork (including Surgical Quotes)
  • File management of medical records (paperless practice)
  • Liaising and referring with Doctors and other Medical associates
  • Dictation (audio-transcription) typing

To be successful in this role it is essential you can demonstrate:

  • Previous experience within a private speciality medical practice (ENT viewed highly)
  • Experience with Medicare and Private Health fund billing (Eclipse viewed highly)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • Medical software experience (Clinic to Cloud)
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Highly organised and excellent communication skills
  • A can-do attitude, no matter what the task

If this sounds like you, please apply via seek or email michelle@roomswithstyle.com.au quoting reference No. 710.

Salary is negotiable and dependent upon level of experience.