973 – Assistant Practice Manager – Rosebud

Assistant Practice Manager

Part Time

  • Work/life balance – 3 to 4 days a week – parking onsite – great wage
  • Rosebud – close to home – multi-site GP practice – Best Practice
  • Family friendly culture – community minded – commencement asap

Do you pride yourself in your team-building skills? Have you prior experience in a senior role at a Medical practice? Is cultivating a great culture your forte? Then we want to hear from you.

About Us
We are a multi-site very family friendly and community minded (4) GP practice. Our mixed billing GP practice is seeking a professional, highly organised and experienced Assistant Practice Manager.

We have 22 GPs, 10 RN Nurses (including our Nurse Manager), Practice Manager, and a Team Leader at each site. Along with 8 Allied Health Practitioners. We have a fantastic culture where we don’t stand on hierarchy, our Principals are part of the team, and willing to assist in pragmatic tasks if required.

Our practices are located at the end of the Peninsula. Most of our patients are local and very loyal to our practice. The role will be located at Rosebud. There is little to no overtime required. Each practice is across from the beach, allowing you to refresh and refuel whilst taking your lunchtime stroll.

This role will be overseeing our GP practice sites, along with working with our Practice manager, who you will assist in managing the day-to-day running of our sites and its associated properties, entities and report directly to our Practice Manager and Principals.

About You
You are seeking a work/life balance, willing to work 3 or 4 days per week. You may have come from a Practice Manager role, and wanting to downsize and enjoy what the beautiful Mornington Peninsula has to offer.

Our preferred candidate comes from a senior position in a GP practice, where great culture was a priority. We have four sites, so it would be ideal for the Assistant Practice Manager to speak daily/visit weekly our different sites and liaise with our staff and team leaders at each site. Ideally to be their mentor and first contact point for any issues. Ensuring they feel listened to and engaged. Your flexibility, approachability and adaptability are forefront of your dealings with our team.

You pride yourself in being able to multitask with attention to detail to each and every task and most importantly have amazing team-building skills. You will be responsible for continuing to develop a fantastic culture and aligning with the practice’s vision.

Duties:

  • Manage overall practice workflow and billing, receipting, reconciliation, along with utilising deputy for rosters and payroll.
  • Assist with room allocation/doctor rostering within the clinic in conjunction with the team leaders and Practice Manager
  • Assist in the management of 3 yearly accreditation
  • Assist in the day-to-day running of the clinic including dealing with conflicting priorities.
  • Assist in managing all HR issues relating to: Admin Staff, Nursing Staff, contracted Doctors, Specialist and Allied Health – escalating to the Practice Manager as required.
  • Payroll (staff) and Facility fees for our 22 GP’s, this is to be performed fortnightly.
  • Experience in MYOB is viewed highly (we have an external bookkeeper who undertakes BAS etc)
  • Team building experience, being at the forefront of assisting us to build a great culture at the practice.
  • Managing PIP/WIP, chasing bad debts (limited).
  • Managing conflict resolution and patient complaints.
  • Ensuring current processes and procedures are working well, and seeking to upgrade any areas needing improvement
  • Attending and assisting Practice Manager at regular staff meetings along with assisting in creating agenda for these meetings and provide minutes to all relevant parties
  • Ensuring the practice is COVID-19 safe and compliant with current regulations
  • Willingness to assist reception during staff shortage.

Key strengths:

  • Being able to lead by example, and promote a positive and inclusive working culture
  • Unflappable and flexible, adapting to the practice and the Principals and Doctors needs
  • Professional in presentation, written and verbal communication
  • Previous experience in GP Practice Management
  • Experience with Best Practice
  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear, concise communicator who pre-empts stakeholders and staff’s needs, and who is proactive
    not reactive.
  • Honest, trustworthy, loyal and dependable
  • Approachable and willing to work with all stakeholders

Experience:

  • 2-5 years Assistant Practice Management/Senior management experience (GP viewed favourably)

Hours/Days:

  • Monday mandatory
  • Other two to three days negotiable
  • 9.00am till 5.00pm

The successful applicant will be rewarded with a supportive work environment as well as a great remuneration package, dependent on experience. Apply now and quote reference 973

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

970 – Interior Designer – Camberwell

Interior Designer – Sub – Contractor Position

  • Work with our dynamic and supportive team – Subcontractor position
  • Collaborate with medical professionals – work autonomously once trained
  • Experience in the healthcare sector highly regarded

Are you a creative and talented interior designer with a passion for creating functional and aesthetically pleasing spaces? We are seeking an experienced Interior Designer to join our dynamic team and focus on crafting exceptional environments for medical professionals.

About RWS

We are a team of 25 dedicated, fun, and caring people. At our company, our staff are valued, respected, and support each other. We pride ourselves on providing supporting and genuine care so medical professionals can do what they do best – without the worry. Our company is an altruistic one with great levels of social responsibility and we regularly organise charity and community outreach programs.

This is an ongoing role for a sub-contractor to join our team. Our previous interior designer has been with us for over 10 years and will be moving. We service the medical industry and renovate rooms for medical specialists. Typically, the spaces are between 100 and 250 m2.

On average, we attract 1-2 jobs per month, so this role would be perfect for someone looking to supplement their current role. We are seeking someone who is flexible and who can make themselves available when a project becomes available. This is an autonomous position where once trained, we give the designer the ability to manage their own time schedule and liaise directly with the client.

We have excellent systems in place and you will be supported by our excellent team.

 

About this role

In this role, you will take over the Interior design and work alongside our architect and marketing team to create lovely spaces for our doctors and patients. The ideal candidate will be experienced in the procurement of office furniture, soft furnishings, fabrics, etc. You will also have a good eye for design and will be able to input into layout design to ensure our clients are one step closer to achieving their dream practice.

 

As an Interior Designer, you are responsible for:

  • Collaborate with medical professionals to understand their unique needs and preferences for interior design.
  • Design and conceptualise interior spaces that promote a healing and calming environment for both patients and staff.
  • Select appropriate colour schemes, furniture, lighting, and decor elements that align with medical practices and regulations.
  • Create detailed plans and layouts, considering functionality, safety, and aesthetics.
  • Source and recommend materials, finishes, and furnishings that meet the highest standards of quality and durability.
  • Manage and coordinate the implementation of interior design projects, ensuring timely and within-budget completion.
  • Stay informed about the latest trends and innovations in healthcare design to incorporate cutting-edge concepts into your projects.
  • Work closely with our Director on the local concept, design and delivery.
  • Create detailed plans and layouts, considering functionality, safety as per (OHS/WHS regulations), and aesthetics.

 

Key Requirements:

  • A proven track record as an Interior Designer preferably with a focus on healthcare or medical facilities.
  • Experience in the healthcare sector would be highly regarded.
  • A good eye for considered quality designs and willingness to embrace design language of practice.
  • Strong knowledge of design principles, colour theory, and space planning.
  • Familiarity with medical regulations and standards related to interior design.
  • Proficient in relevant design software and tools.
  • Excellent communication and interpersonal skills for effective collaboration with clients and project teams.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Degree or Diploma in Interior Design or a related field.

DRIVER’S LICENCE ESSENTIAL

To find out more about us, visit our website on https://roomswithstyle.com.au/

Apply now quoting reference 970.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our Instagram page: RecruitmentatRWS

969 – Medical Secretary – Hybrid/Lismore

Part Time – Medical Secretary

  • New practice – established Orthopaedic Surgeon – Hybrid WFH and onsite.
  • Ballina/Lismore area – Role with lots of growth in hours and skills – Xestro software.
  • Commencement early March – pivotal role – 3 days per week (2 days WFH, 1 onsite)

Would you like a pivotal role in setting up a new practice with our delightful established Surgeon? Do you enjoy using your current skill set to be their gatekeeper and go-to staff member? Then please apply.

Our Orthopaedic Surgeon (who to say is delightful is an understatement) who specialises in Foot and Ankle has an exceptional career opportunity for a dedicated and skilled individual to join our medical practice as a Part Time Medical Secretary. If you are an experienced Medical Receptionist (working with a Specialist or Surgeon) seeking a fantastic role with growth potential or if you are currently a Medical Secretary looking for a new challenge, we invite you to consider this opportunity.

About Us:

We are a new medical practice led by an established Orthopaedic Surgeon, situated in the Ballina area. Our primary focus is on delivering unparalleled patient service particularly and a seamless healthcare journey for our patients in need. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a pivotal role in our practice’s success. We will have another Surgeon join us in the second half of the year.

Our practice benefits from convenient WFH options –Initially, there will be 1 to 2 sessions per week onsite from early March. RWS is currently providing VR (Virtual Reception) services and will be able to assist with handover. You will be supplied with a laptop, practice mobile and multi-function scanner/printer.

About You:

As a warm, engaging, empathetic, and skilled Medical Secretary, you have the opportunity to transition into a Practice Coordinator role within our growing practice in time. This position would suit someone who is experienced, self-motivated, customer service-oriented and bubbly nature, and who is eager to contribute to our new paperless practice. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

Key Qualifications and Attributes:

  • Demonstrated experience using Xestro or similar medical software programs.
  • Outstanding communication skills coupled with a positive, proactive attitude.
  • Previous experience in a Specialist Medical Practice is mandatory (Surgical viewed highly).
  • Professional demeanour with exceptional customer service and attention to detail.
  • Audio typing will be part of the role
  • Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
  • Experience with Theatre Booking, Quoting and Billing, including AMA rates, Gap and Known Gap fees – Training can be provided for the right candidate. ECLIPSE experienced viewed favourably.
  • Proficiency in troubleshooting and IT-related tasks.
  • Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:

  • Lead the development and implementation of new practice systems and processes – this is your project!
  • Manage consultation sessions (including consultant billing) and warmly greet patients.
  • Managing inbox, email, website, efax etc (website maintenance experience favourable)
  • Provide exceptional customer service through effective phone/email communication and patient interactions.
  • Managing patient records including uploading reports/tests/referrals
  • Coordinate patient appointments and manage scheduling.
  • Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
  • Support Surgeon with various administrative and ad-hoc tasks.
  • Exhibit flexibility and dedication to accommodate Specialist and practice needs.

Working Hours:

3 days (to be negotiated), 9:00am – 5:00pm (with a 30-minute unpaid lunch break). These days may increase in the future.

The successful applicant will be rewarded with an incredible work environment and an above award remuneration package, dependent on experience.

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this exciting opportunity. To express your interest, please submit your resume and a cover letter, referencing Ref: 969. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

968 – Dental Assistant/Treatment Coordinator – West Perth

Full Time Dental Assistant/Treatment Co-ordinator 

  • Oral Surgery Consultants – great team & culture, an opportunity to upskill!
  • 8-day fortnight – long days (full-time wage) – parking available
  • Genie – Role with variety (Dental Assisting & Clinical Administration)

Are you proud of your amiable and detail-orientated personality? Do you like to wow our patients with your amazing diligence and customer service skills to make a difference in our Surgeon’s lives? Then we want to hear from you! 

Oral Surgery Consultants’ practice is seeking a professional, highly organised, and experienced Dental Assistant/Treatment Co-ordinator to support our team and be part of our practice journey. Your role will be to both provide administrative and clinical assistance to our Surgeon (Dental Assisting experience necessary).  

This is an opportunity to upskill and assist in complex oral surgery, candidates from other General or Specialist Dental Clinics are encouraged to apply! You pride yourself on your strong attention to detail skills over anything else.  

Our requirements are: 

  • Professional and eloquent in your presentation, written and verbal communication 
  • Previous experience in Co-ordinating admin and assisting in patient treatment plans 
  • Having previous Dental Assistant experience including managing consulting sessions and meet and greet (relief) 
  • Experience with theatre bookings, in-room procedure bookings and surgical quoting and billing (preferred) 
  • Experience with Genie Medical Software (or similar) 
  • Happy to perform ad-hoc administration duties for our specialists and our Clinical Manager 
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams (this cannot be overstated) 
  • Desired skills/experience of assisting the surgeons with the preparation and follow up of surgical procedures (in room) extraordinary facial surgeries, and medical/dental multi-disciplinary patients in hospital theatres as well as in the rooms under local anaesthesia or IV drip (desired not mandatory) 
  • Possess excellent organisational skills, outstanding work ethic and punctuality 
  • Have the capacity and energy to perform well in a busy environment – must be a skilled multi-tasker 
  • Amazing troubleshooting and IT skills (including the use of Microsoft Excel)  
  • Assisting with stock or ordering, inventory tracking and management 
  • Supporting management to ensure the clinical activities and processes are performed effectively and efficiently (once trained) 
  • Assisting with accreditation requirements of the practice, infection control, radiation and sedation accreditation 
  • Liaising with hospitals, health funds and external practices 

Traits: 

  • Hands-on attitude, where nothing is beneath them, whether the job is big or small 
  • Clear and concise communicator who pre-empts our Specialists’ needs, who is proactive not reactive 
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail 
  • Honest, trustworthy, loyal and dependable 
  • Amiable team player – loves working in collaborative teams 
  • Friendly with quiet confidence, always happy to assist others 

Experience: 

  • Dental Assisting experience 
  • Private Specialist experience is (viewed highly) 

Days: 8-day fortnight (day off to be negotiated)
Hours: 7:30 am till 5:30 pm (30-minute unpaid lunch per day) 

The successful applicant will be rewarded with a supportive work environment as well as a remuneration package, dependent on experience, which is above the award wage. Apply now quoting reference 968. 

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role. 

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process. 

Follow us on Instagram: RecruitmentatRWS. 

967 – Practice Manager – West Perth

Full-Time Practice Manager

  • Be part of a progressive established Oral Maxillofacial practice journey – amazing package
  • Genie software – 3 surgeons and specialists – multi site
  • Long days (full time equivalent over 4 days) or 5 days – work/life balance

Are you interested in assisting us to grow our multi-site Oral & Maxillofacial Surgery practice? Do you love to lead a dynamic work place with your amazing people skills? If this interests you, please read further below:

Our specialist Oral Maxillofacial practice is seeking a Full Time professional (either 4 long days (full time equivalent) or 5 standard workdays), highly organised, people savvy, staff-oriented and experienced Practice Manager to lead our team. This role would play a pivotal role in our practice supporting our three Surgeons (one Principal) and managing our fantastic team.

About our Practice

To set the scene, our practice and Surgeons are renowned, this is a state-of-the-art clinic and team – industry leaders. Our rooms are new, modern, and full of natural light. We are looking to expand our sites – so be part of our practice journey!

We have a professional and caring culture, for our staff and our valued patients. We are very proud of our patient care program and go above and beyond to ensure their patient journey is as smooth as possible.

The Practice Manager (this role) and our existing Patient Billing Manager (part of the management team) will be working closely together to provide a seamless journey for the Surgeons, specialists and most importantly – the patient, and the practice.

About You

We are looking for a Practice Manager who would love to be part of our practice journey, and who prides themselves on their leadership skills and understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.

We are offering an extremely attractive package, please reach out to see further details on this. This is an expanding practice, where you can make your mark and grow with us.

You will happily utilise your proactive team building and organisation skills to assist the practice in reaching greater heights. We would love you to join us in making a difference in our patient’s lives.

Our staff work 4 days per week, at 9.5 hours per day (full time wage) and you have a choice of doing the same or working a standard 5 day week.

Duties and experience required in:

  • Overreaching managerial role over Admin team, Treatment Co-ordinators and Nursing staff
  • HR management duties including, rosters, leave, dispute resolution with staff (as needed)
  • IT management skills (able to troubleshoot as required) including assisting with websites, troubleshooting and emails
  • Surgeon management including: rosters, lists leave, contracts, overall management of appointment books (ensuring are correct) CPD, registration, risk, OH&S and accreditation
  • Facilities managements
  • Handling complaints
  • Full practice reporting including end-of-day, week and month reporting directly to the principal.
  • Ensuring the practice is always fully compliant with industry and government regulations including OHS/WHS.
  • Attend, run and actively participate in all relevant practice meetings.
  • Possess excellent organisational skills, outstanding work ethic and punctuality. Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently
  • Displaying outstanding customer service skills (whether internally or externally, whether our patients or referrers), verbally and written – this cannot be overstated, particularly when dealing with complaints
  • Proud of your professional manner and presentation
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons
  • Having an understanding and previous experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees. To provide relief to our Patient Billing Manager in this area.
  • Managing clinical and admin supplies along with ensuring Practice Handbook is current
  • Constant liaison with hospitals and anaesthetists

Management responsibilities:

Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support – a true team leader!

  • Arrange staff functions (3 to 4 per year)
  • Manage medico-legal cases
  • Involvement in staff recruitment including induction and training
  • Respond to staff/management queries and training

Accounts/Billing responsibilities:

  • Ensure Medicare/DVA/Defence billing is up-to-date
  • Oversee surgical quoting (with assistance of Patient Billing Manager)
  • Process Superannuation payment requests
  • Manage complex patients/dentist quotations – approve emergency bookings (working with Patient Billing Manager)
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly) along with PRODA.

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • A clear and concise communicator who loves to be build a great team
  • Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams and supporting our extremely busy Surgeons
  • Friendly with quiet confidence

Experience:

  • Must have a minimum of two (2) years of Practice Manager experience – Oral Maxillofacial Practice Manager along with Genie software experience, viewed favourably
  • Private Specialist experience is mandatory
  • Experience with Orthodontics and implant Dentistry mandatory is viewed highly

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 967.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our Instagram page: RecruitmentatRWS.

966- Medical Receptionist – Armadale

Full Time Medical Receptionist 

Armadale

  • Modern, progressive multi-disciplinary O&G Practice
  • Amazing work environment and rooms – full-time or part-time (jobshare option)
  • Upskilling possibilities – Clinic to Cloud – Work with the best

Do you love a work environment that is thriving and enthusiastic, and with a team that prides itself on being the best of the best? Then please apply.

Our progressive, multidisciplinary and leading-edge O&G practice is currently seeking an experienced Medical Receptionist to join our robust team.

About Us

We are a multi-disciplinary practice, who provides many services to assist women with their health.  All members of our team (Clinical and Admin) are leading-edge and are renowned in the industry. The rooms are just spectacular – bright, modern and professional. Our team provides a warm empathic professional service our many patients.

About You

We are looking for an experienced Medical Receptionist who would love to join our thriving team. The successful candidate would be someone who considers themselves an all-rounder and flourishes in a busy environment. You would understand the need to juggle and re-prioritise to adapt to the changing consulting sessions within this specialty. We are looking for a full-time staff member.

Our requirements are: 

  • Having previous medical reception or medical secretarial experience including managing consulting sessions understanding that no two days are the same!
  • Enjoy the balance between admin work and customer service.
  • Have an outstanding work ethic, excellent organisational skills, punctuality, and love adhering to existing processes and procedures.
  • Previous experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees viewed favourably – or we are happy to train as well.
  • Experience and understanding of Medical Software.
  • ECLIPSE experience preferred, but not required.
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams, while understanding flexibility is a key asset.
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated.
  • Proud of your professional manner, presentation and empathy for our patients.
  • Have a capacity to perform well in a busy environment and a skilled multitasker.
  • Happy to assist with ad-hoc administration tasks for the Surgeons.

 

Traits:

  • Friendly and approachable demeanour.
  • IT savvy – we are paper-lite and fully digital.
  • ‘Can do’ attitude who enjoys the balance between admin work and customer service.
  • Clear and concise communicator and a team player.
  • Honest, trustworthy, loyal and reliable.

 

Experience

  • Prior experience as a Medical Secretary or Medical Receptionist.
  • Private Specialist experience viewed favourably.
  • Prior Medical Software experience viewed highly.

The successful applicant will be rewarded with an incredible work environment and an above award remuneration package, dependent on experience.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

Apply now quoting reference 966.

965- Graduate Marketing All-Rounder – Camberwell

Graduate Marketing All- Rounder

  • Central Camberwell location – modern & progressive office environment
  • Flexible work arrangements once fully trained – No two days are the same
  • Dynamic and fun team – your chance to grow and enhance your skills

Are you a graduate seeking a marketing role? Do you enjoy working within a team with a warm and friendly demeanour? If so, this is your chance to gain invaluable industry experience!

What’s on Offer

As our company continues to grow, we have an opportunity for a Marketing All-rounder to join our team (Graduate position). As our Marketing All-rounder you will play a key part of our team and will be responsible for co-ordinating the development and implementation of internal marketing and communications strategies to grow our client’s referral & patient base.

What’s in it for you;

  • January start date
  • Great chance to build your portfolio and engage with external stakeholders
  • Exercise your creativity to map out strategies that stand out
  • Enjoy variety in the workplace
  • You will be supported and encouraged by our robust team and will be provided with limitless opportunities for growth and career progression
  • You will be filling an existing position, meaning all systems and processes are already in place
  • Working with young and dynamic colleagues
  • Our office is situated in the heart of Camberwell – close to coffee shops, for those much-needed coffee breaks, with eateries and public transport nearby as well

Duties

  • Work closely with the company Director and client manager
  • Work closely with our client’s to create marketing campaigns that are befitting and befitting
  • Organising practice lunches or zoom meetings
  • Preparing diaries
  • Answering phones as needed
  • Creating and collating marketing databases
  • Mail merges and mail-outs
  • Ensuring systems are in place and are followed

About RWS

We are a team of 25 dedicated, fun, and caring people. At our company our staff are valued, respected, and support each other. We pride ourselves on providing administrative support and genuine care so medical professionals can do what they do best – without the worry. Our company is an altruistic one with great levels of social responsibility and we regularly organise charity and community outreach programs.

About You

  • Some experience managing social media accounts
  • Motivated and always demonstrates high initiative to learn
  • Organised and a fast learner
  • Advanced communication skills, innovative approach in problem-solving is preferable
  • Excellent communication and interpersonal skills
  • Familiar with Microsoft Suite. IT Savvy and a self- starter and intrinsically motivated to excel
  • A capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Australian driver’s license

The role will require you onsite in our office 9:00am – 5:00pm Monday to Friday initially with the opportunity to work from home once fully trained.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a great remuneration package, dependent on experience, which is above the award wage.

To find out more about us, visit our website on https://roomswithstyle.com.au/

Apply now quoting reference 965.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

964- Part Time Junior Medical Receptionist – Penrith

Part-Time Junior Medical Receptionist

  • Entry level into medical administration – Surgical – Penrith
  • Commencement January 15th 2024 – 3 days per week – Amazing team
  • Work close to home – Great culture –Urology – Gentu

Does your customer service skills only come second to your attention to detail?  Are you proud of your great work ethic? Would you like to be trained in the private medical industry? Then please read on.

Our practice has a role that seeks a candidate wanting to upskill and work for a Surgeon and his small team.  We will provide training for a candidate who displays great work ethic, and enthusiasm to want to learn, upskill and work well with our team.

About Us

We are an established Urologist private practice with a great supportive team.  Our patients are lovely (this is genuine) and the culture is warm and relaxed.  We love coming to work and making a difference in our patient’s lives.  We are located in Penrith. Our team consists of a Surgeon, Practice Manager, and a Medical Secretary.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service minded Medical Receptionist for a permanent Part-time role (days to be negotiated) if you have admin/customer service/GP-medical admin experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a very busy specialist practice and prides themselves in their attention to detail skills – and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

  • Experience using Gentu (or similar medical software programs), or an ability to learn software quickly.
  • IT savviness and able to troubleshoot.
  • Excellent communication skills with a positive and friendly manner and can-do attitude.
  • Experience at a Medical practice (or workplace requiring strong work ethic and strong attention to detail skills)
  • Professional appearance and demeanour
  • Ability to work independently with initiative and also love being part of a team.
  • Ability to work well under pressure and to multi-task in a busy environment.
  • Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients lives.
  • A genuine desire to be trained and upskilled to assist our practice.
  • Ability to cover leave (with notice)

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner.
  • Assisting with consulting sessions and meet and greet along with our team.
  • Always delivering exceptional customer service – even an empathetic chat on the phone.
  • Scheduling and managing patient appointments including managing consulting sessions (training provided if needed)
  • Collecting and entering patient details and administration services (training provided if needed)
  • Answering phone calls and inquiries in a professional and friendly manner.
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries.
  • Patient billing and processing of payments (training provided if needed)
  • Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you either have the skills/experience required or would like a career in the medical industry, we’d love to hear from you and discuss moving forward.  Please upload your resume and cover letter and quote ref: 964

Days: Monday to Wednesday (negotiable)

Hours 8:30am till 4:30pm

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our Instagram page: RecruitmentatRWS

963 – Senior Medical Secretary – Henley Beach/North Adelaide

FT – Senior Medical Secretary

  • Growing practice – General Surgeons (Breast Endocrine interest)
  • Be part of a nurturing empathetic practice
  • Fantastic team and Surgeons – Henley Beach and North Adelaide.

Do you like growth? Are you proud of your customer service skills, and empathetic nature? Do you like to dot all your I’s and cross all your t’s? Then we want to hear from you.

Do you enjoy being part of a Practice that is in an expanding phase? Are you driven, empathetic and love attention to detail?

About Us

Our Team has a Practice Manager and three Surgeons who you will be reporting to, along with other admin team members to support you in your role.

Our practice likes to make each patient feel like they are the most important in the practice. We like to go the extra mile in their patient journey and make a difference. We are seeking a Medical Secretary with a similar mindset. We are a multi-site practice at Henley Beach and North Adelaide and will be rostered at both locations.

About You
We are looking for a Medical Secretary to join our team who understands that caring for the Practice and the Practice’s patients is as important as your professional skillset. It makes your day to make a difference in our patient’s lives.

Main responsibilities:

  • Manage and run busy consulting sessions
  • Have a good understanding and extensive experience in Theatre Bookings, Surgical Quoting and Billing, Genie Medical Software including known Gaps, no Gaps and AMA fees
  • Be experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Have previous medical reception/secretarial experience including consultation sessions (private practice viewed favourably)
  • Audio transcription (Dictaphone typing)
  • Be a great team player – happy to assist others when needed
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Have a capacity to perform well in a very busy environment – must be a skilled multi-tasker
  • Happy to perform ad hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Honest, trustworthy, loyal and dependable
  • Friendly and charismatic personality Experience:
  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is above the Award Wage.

Apply now quoting reference 963.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

962 – Practice Co-ordinator – WFH/Berwick

 

Full-Time Practice Co-ordinator

  • 3 days WFH – 2 days working on site in Berwick – 4 or 5 days per week
  • Startup practice with established Haematologists – Awesome specialists
  • Mid – January 2024 commencement – Genie – work close to home

Are you looking for a Practice Co-ordination role with a difference?  Do you thrive on helping our patients and have pride in your attention to detail skills?  Then we want to hear from you.

Our Practice is seeking a self-motivated, task-orientated Practice Manager for a permanent, full-time role in Berwick. Based in a fantastic location and rooms with an abundance of public transport and on-site parking (negotiable). The role would be ideal for someone looking to use their outstanding Practice Co-ordinating skills to support this growing, specialist practice (or we would consider a Senior Medical Secretary wanting to step up an upskill).

About Us

We are a group of established Haematologists based at SJOG Berwick, who are committed to providing exceptional care for patients in outer Melbourne. We are creating a new practice and require a Practice Co-Ordinator to manage this.

 

About You

You will serve a pivotal role in our practice and help to drive it forward in conjunction with our amazing medical staff.  We are looking for someone who has confidence, attention to detail, a mature outlook and excellent team-building skills.

You are required on-site at SJOG Berwick on Monday and Thursday (see hours at the end of the advert) with the remaining days as work from home.  If you would like to work four days per week, Friday would be the preferable day off.

There is added support from external sources to assist with welcoming patients, consulting billing as required.

Working full time, this would suit someone with an easy going and personable nature, great managerial skills combined with excellent attention to detail.

Your key responsibilities will include:

  • Leading by example in providing an outstanding level of customer service on the telephone and in meeting and greeting patients (this cannot be overstated).
  • Managing and overseeing consulting sessions and billing including collecting and entering patient details.
  • Inbox management and dictation when required
  • Financial reporting including end of day, week and month
  • Supporting the team of specialists by being a highly professional and friendly contact for the business
  • Creating and fostering a warm and welcoming environment for each patient and our great team
  • Managing all aspects of the administration area and our team members at the Practice
  • Efficiently managing all patient data, worksheets, appointments, clinical files and correspondence (attention to detail is imperative)
  • Providing full financials for the Practice, including budgets and reporting.
  • Experience with BAS is an added advantage.
  • Assisting with ad hoc duties as required
  • Completing of end of day reconciliations (EFTPOS, credit card and cash)
  • Overseeing and managing inpatient billing (not frequent)

 

Our ideal candidate will have:

  • Experience using Genie practice management software (preferred)
  • Excellent communication skills in a professional, positive and friendly manner
  • Professional appearance (when onsite)
  • Ability to work independently and be self-driven
  • Sound knowledge of medical terminology and medical software
  • Accountability, initiative, enthusiasm, a good work ethic and genuine commitment to a long-term role
  • Practice Management experience in a Speciality or Surgical role – Haematology viewed favourably.

 

Hours:  Monday to Friday

Monday and Thursday 8:00am till 6:00pm (30 minute unpaid lunch) – onsite at Berwick SJOG rooms

Tuesday and Wednesday 9:00am till 5:00pm (30-minute unpaid lunch) – WFH

Friday 9:00am till 1pm – WFH (optional day to work)

If you possess the skills required, we’d love to hear from you please upload your resume and cover letter (uploaded separately). Excellent remuneration based on skills and experience will apply.

Ref: 962

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

 

Please follow us on our Instagram page: RecruitmentatRWS

 

959 – Practice Manager – Parkville

Full Time Practice Manager  

  • 1 day per week WFH once trained – Genie – Paediatricians Group 
  • Royal Childrens Hospital – Parkville – Parking negotiated 
  • Unique opportunity – Amazing package 

Are you looking for a Practice Management role with a difference?  Do you thrive on helping our patients and their families and love to build a great team culture?  Do you pride yourself on your collaborative management skills? Then we want to hear from you. 

About Us 

We are a group of renowned Paediatricians, who make a huge difference in our patients and their families lives on a daily basis.  We care!  Our subspecialities range from: Endocrinology, ENT, Gastroenterology, Gynaecology (Surgical), Neurology, Reconstructive Plastics (Surgical) and so much more.  We have five admin staff that will report to you. 

About You 

This is a pivotal role in our Practice. We want you to drive our growing Practice and join our amazing team. You will be confident in displaying your flexibility, mature outlook, quiet confidence, and team building skills. You will undertake each task throughout the day with a calm unflappable attitude.  Our preferred candidate will have a can-do attitude, and happily manage our team with your exceptional gate-keeping skills. You will be rewarded with a fantastic inclusive team culture, where we will help you to grow in your role. One day per week, after you are fully trained and in agreement with our management team, you will be able to Work from Home. 

Our Practice is seeking a self-motivated Practice Manager for a permanent, full time role in Parkville (RCH). Based in a fantastic location and rooms with an abundance of public transport and on-site parking (negotiable). The role would be ideal for someone looking to use their outstanding Practice Management skills to support this growing, specialist practice. 

Working full time, this would suit someone with an easy going and personable nature, great managerial skills combined with excellent attention to detail. 

Your key responsibilities will include: 

  • Leading by example in providing an outstanding level of customer service on the telephone and in meeting and greeting patients and their families (this cannot be overstated) 
  • Overseeing consulting billing 
  • Financial reporting including end of day, week and month 
  • Supporting the team of Specialists by being a highly professional and friendly contact for the business 
  • Creating and fostering a warm and welcoming environment for each patient and their family and our great team 
  • Providing relief to our reception staff in a professional, punctual, and friendly manner 
  • Assisting in welcoming patients into the practice in an efficient and courteous  
  • Collecting and entering patient details  
  • Managing all aspects of the administration area and our team members at the Practice 
  • Efficiently managing all patient data, worksheets, appointments, clinical files and correspondence (attention to detail is imperative) 
  • Providing full financials for the Practice, including budgets and reporting. 
  • Assisting with ad hoc duties as required 
  • Providing a collaborative and supportive culture for our team Completing of end of day reconciliations (EFTPOS, credit card and cash) 
  • Overseeing and managing theatre billing, quoting and booking 
  • Training and leading our admin team to greater heights to provide the best patient experience 

Our ideal candidate will have: 

  • Experience using Genie practice management software (preferred) 
  • Excellent communication skills in a professional, positive and friendly manner 
  • Immaculate appearance and demeanour – you pride yourself in your calm demeanour  
  • Ability to work independently and be self-driven 
  • Sound knowledge of medical terminology and medical software 
  • Accountability, initiative, enthusiasm, a good work ethic and genuine commitment to a long-term role 
  • Practice Management experience in a Speciality or Surgical role – Paediatric viewed favourably 

Hours: Monday to Friday. 8:30 am till 5:00 pm. 

If you possess the skills required, we’d love to hear from you please upload your resume and cover letter (uploaded separately).  

Excellent remuneration based on skills and experience will apply. Please quote ref: 959.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.  

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.  

Please follow us on our Instagram page: RecruitmentatRWS. 

958 – Practice Manager – West Perth

Practice Manager 

  • Expanding vibrant practice – full time hours over 4 days per week (day off) 
  • Renowned Oral Maxillofacial Practice – 3 Surgeons 
  • Genie Medical Software – Mature minded – Parking onsite 

Are you interested in cultivating and managing a great team and making a difference in our patient’s lives? Do you like to use your fantastic people skills to lead our dynamic team? If this interests you, please read further below: 

Our specialist Oral Maxillofacial practice is seeking a Full Time professional, highly organised, people savvy, staff oriented and experienced Practice Manager to lead our team. This role would play a pivotal role in our practice supporting our three Surgeons (one Principal) and managing with our fantastic team.  

About our Practice 

To set the scene, our practice and Surgeons are renowned, this is a state of the art practice and team – second to none.  Our rooms are simply stunning, they are light, bright and modern. 

We have a professional and caring culture, for our staff and our valued patients.  We are very proud of our patient care program, and go above and beyond to ensure their patient journey is as smooth as possible. 

The Practice Manager and our Accounts Manager (part of the management team) will be working closely together to provide a seamless journey for the Surgeon, patient and the practice. 

About You 

We are looking for a Practice Manager who would love to be part of our practice journey, and who prides themselves on their leadership skills and also understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.  

We are offering an extremely attractive package, please reach out to see further details on this. This is an expanding practice, where you can make your mark. 

You will happily utilise your proactive skills to assist the practice to reach greater heights.  We would love you to join us in making a difference in our patient’s lives. 

Our staff work 4 days per week, at 9.5 hours per day, which ensures staff receive a day off per week, but still receive a full-time wage. 

Our requirements are: 

  • Full practice reporting including end-of-day, week and month reporting directly to the principal. 
  • Having an excellent understanding and previous experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees. To provide relief to our Accounts Manager in this area. 
  • Ensuring the practice is always fully compliant with industry and government regulations including OHS/WHS. Attend, run and actively participate in all relevant practice meetings. 
  • IT savvy skills (able to troubleshoot as required)  
  • Possess excellent organisational skills, outstanding work ethic and punctuality. 
  • Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently 
  • Displaying outstanding customer service skills (whether internally or externally, whether our patients or referrers), verbally and written – this cannot be overstated, particularly when dealing with complaints 
  • Proud of your professional manner and presentation 
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker 
  • Happy to perform ad-hoc administration duties for the Surgeons 
  • Ensure correspondence has been dispatched to clinicians 
  • Manage all Surgeons’ appointment books – ensuring all details are correct 
  • Managing clinical and admin supplies 
  • Constant liaise with hospitals and anaesthetists 
  • Manage IT for both practices 
  • Maintain and keep current the Practice Handbook 

Management responsibilities: 

  • Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support – true team leader! 
  • Arrange staff functions (3 to 4 per year) 
  • Manage medico-legal cases
  • Management of staff, including rosters, minimise overtime, leave and coverage (including leave) for two sites 
  • Involvement in staff recruitment including induction and training 
  • Deal with staff queries/management and traininG 

Accounts/Billing responsibilities: 

  • Ensure Medicare/DVA/Defence billing is up-to-date 
  • Oversee surgical quoting  
  • Process Superannuation payment requests 
  • Manage complex patients/dentist quotations – approve emergency bookings 
  • Ensuring time quotation and payments and receipting of patient surgeries 
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly) along with PRODA. 

Traits: 

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail 
  • A clear and concise communicator who loves to be build a great team  
  • Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams and supporting our extremely busy Surgeons 
  • Friendly with quiet confidence 

Experience: 

  • Must have a minimum of two (2) years of Practice Manager experience – Oral Maxillofacial Practice Manager along with Genie software experience, viewed favourably 
  • Private Specialist experience is mandatory  
  • Experience with Orthodontics and implant Dentistry mandatory 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 958. 

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role. 

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process. 

Please follow us on our Instagram page: RecruitmentatRWS. 

957 – Part Time Medical Receptionist – Penrith

Part-Time Medical Receptionist

  • October commencement – 3 days per week – work/life balance
  • Work close to home – Brand new modern rooms – Lovely Urologist
  • Gentu medical software – Penrith – partially subsidised parking is available.

Does your customer service skills only come second to your attention to detail?  Do you love to work in a warm empathetic environment? Then please read on.

About Us

We are an established Urologist private practice with a great supportive team. Our patients are lovely and the culture is warm and relaxed.  We love coming to work and making a difference in our patients lives. There is partially subsidised parking underneath the practice. We are located in Penrith. Our team consists of a Surgeon, Practice Manager and a Medical Secretary.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service-minded Medical Receptionist for a permanent Part-time role (Monday to Wednesday), if you have GP/Medical experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a very busy specialist practice and prides themselves in their attention to detail skills – and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

  • Experience using Gentu (or similar medical software programs).
  • IT savviness and able to troubleshoot.
  • Excellent communication skills with a positive and friendly manner and can-do attitude.
  • Experience at a speciality Medical practice (or any Medical practice).
  • Professional appearance and demeanour.
  • Ability to work independently with initiative and also love being part of a team.
  • Ability to work well under pressure and to multi-task in a busy environment.
  • Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients’ lives.
  • A genuine desire to be trained and upskilled to assist our practice.
  • Ability to cover leave (with notice).
  • Audio typing experience and skillset (touch typing as a minimum).

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner.
  • Assisting with consulting sessions and meet and greet along with our team.
  • Delivering exceptional customer service at all times – even an empathetic chat on the phone.
  • Scheduling and managing patient appointments including managing consulting sessions.
  • Collecting and entering patient details and administration services.
  • Answering phone calls and inquiries in a professional and friendly manner.
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries.
  • Patient billing and processing of payments.
  • Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

Appropriate remuneration based on skills and experience.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you and discuss moving forward.  Please upload your resume and cover letter and quote ref: 957

Days: Monday to Wednesday (negotiable)

Hours 8:30am till 4:30pm

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our Instagram page: RecruitmentatRWS

 

956 – Full Time Medical Secretary – WFH/Box Hill

 

Full-Time Medical Secretary

  • Hybrid work model (WFH and initially 2 sessions per week onsite in Box Hill area)
  • Commencement late October –Role with growth
  • New practice – established part-time Neurologists – Mainly WFH initially

Would you like a pivotal role in assisting in setting up a new practice with our delightful established Specialist? Do you enjoy using your current skill set to be the Specialists’ gatekeeper and go-to staff member? Then please apply.

Our Neurologist Specialist who specialises in Epilepsy has an exceptional opportunity for a dedicated and skilled Medical Secretary to join our medical practice. If you are an experienced Medical Secretary seeking a fantastic role with growth potential, we invite you to consider this opportunity.

About Us:

We are a new group specialist medical practice led by an established Specialist, situated in the Box Hill area. Our primary focus is on delivering unparalleled patient service and a seamless healthcare journey. Our vision is to offer a fast turn around of patient care after their first symptoms/seizure, and improving epilepsy care overall. Our Practice is currently expanding our team and is looking for an enthusiastic individual to play a pivotal role in our practice’s success. Our practice benefits from convenient WFH options – full time initially, then 1 to 2 sessions per week onsite from Mid November. RWS is currently providing VR (Virtual Reception) services and will be able to assist with handover. You will be supplied with a laptop, practice mobile and multi-function scanner/printer.

About You:

As a warm, engaging, empathetic, and skilled Medical Secretary, you have the opportunity to transition into a more senior role within our growing practice. This position would suit someone who is experienced, self-motivated, customer service-oriented and bubbly nature, and who is eager to contribute to our new paperless practice. Your role will be integral to setting up efficient systems and processes, ensuring optimal practice performance and exceptional patient care (this cannot be overstated).

Key Qualifications and Attributes:

  • Demonstrated experience using MediRecords or similar medical software programs.
  • Outstanding communication skills coupled with a positive, proactive attitude.
  • Previous experience in a Private Medical Practice is mandatory.
  • Professional demeanour with exceptional customer service and attention to detail.
  • Audio typing viewed favourably
  • Ability to work both independently and collaboratively, demonstrating strong leadership qualities.
  • Proficiency in troubleshooting and IT-related tasks.
  • Ability to excel under pressure in a fast-paced environment, while effectively managing multiple tasks.

Responsibilities:

  • Lead the development and implementation of new practice systems and processes – this is your project!
  • Manage consultation sessions (including consultant billing) and warmly greet patients.
  • Provide exceptional customer service through effective phone/email communication and patient interactions.
  • Managing patient records including uploading reports/tests/referrals
  • Coordinate patient appointments and manage scheduling.
  • Perform general administrative tasks, such as scanning, faxing, sorting mail, and managing patient inquiries.
  • Support Specialist with various administrative and ad-hoc tasks.
  • Exhibit flexibility and dedication to accommodate Specialist and practice needs.

Working Hours:

Monday to Friday, 9:00 am – 5:00 pm (with a 30-minute unpaid lunch break).

If you are a dedicated professional with the required skills and experience, we encourage you to take advantage of this fantastic opportunity. To express your interest, please submit your resume and a cover letter, referencing Ref: 956. We look forward to reviewing your application.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS.

955 – Part Time Receptionist – Richmond

Receptionist

  • An entry-level position in the private medical industry – Gentu Software
  • Full training will be provided – 4 days per week – Vascular Surgeon
  • Epworth Richmond – great public transport options – amazing team

Are you proud of your customer service skills?  Do you like to make a difference in our patient’s lives?  Then please read further.

About us
Our growing Vascular Surgical specialist practice is seeking a professional, highly organised Receptionist/Administrator to complement our team. Our practice consists of our lovely (can’t be overstated) Vascular Surgeon and his impeccably professional and hardworking team. We utilise Gentu Medical Software – which you will be fully trained in.

The location of the role will begin in our current Kew rooms; however, we will be permanently relocating to Richmond in mid-November (brand new rooms).

About you
This is a unique opportunity to become upskilled and trained in a pivotal industry – this is the start of your new career.

We are looking for a Part-Time Receptionist to join our team who understands that caring for our Surgeon (Vascular) and the practice’s patients is as important as your professional skillset.  You will wow us with your customer service skills and willingness to learn and follow processes (full medical reception training provided). Your can-do attitude and ability to be a team player will be well-suited to our team.

Some flexibility in your hours (if needed) would be viewed highly.

Skills/experience:

  • Be experienced and confident in working in a busy reception/customer service role (directing traffic) and dealing with busy phones (in any industry)
  • Proud of your initiative and great work ethic
  • Be a great team player – happy to assist others when needed
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills
  • Amazing presentation, whether verbal, written or in person – be our Brand Ambassador
  • Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad hoc administration duties for the Surgeon and team
  • IT Savvy
  • Utilise your touch-typing skills for email typing and admin duties
  • Cover leave with notice

Traits:

  • ‘Can do’ attitude who is extremely organised
  • Clear and concise communicator
  • Honest, trustworthy, loyal, and dependable
  • Friendly, charismatic personality who is a true team player
  • Professional in your written, verbal, and personal presentation

Experience:

  • Must have a minimum of one (1) year reception/customer service experience

Day/hours:

  • Monday, Tuesday, Thursday, and Friday 8:30 am till 5:00 pm (30-minute unpaid lunch)

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience.  Apply now quoting reference 955.

It is a practice requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Please follow us on our page: RecruitmentatRWS to keep up to date with our roles.

954 – Part Time Medical Receptionist – Richmond

Part-Time Medical Receptionist

  • Plastic Surgery – Be upskilled from your GP background
  • Epworth Richmond – Gentu software
  • 2 days per week – Tuesdays and Thursdays – Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

About us

We are a boutique practice, where quality is emphasised over quantity. Our whole team is simply amazing, and we have a great professional but warm and engaging culture. Our rooms are warm and inviting (with a touch of luxury). Our mission is to create a smooth journey for our patients during a stressful time. This role is not fast-paced and about task completion, but our mission is to provide the best service possible and patient journey to our patients – they are our number one priority! And the views from the rooms are just amazing! We love our team and we love coming to work. Car park is not available (but public transport options easily accessible).

About you

We are looking for a dedicated and professional Permanent Part Time Medical Receptionist who would love to support our Admin team. You will bring your strong communication/admin skills and warmth to be part of our awesome team. You pride yourself in your fantastic personality, who loves to be our brand ambassador and Director of First Impressions. You want to make a difference! We are happy to consider candidates from a GP background (including Reception) who want to upskill to become a Medical Surgical Receptionist and be part of the surgical world.

Duties/attributes for this role:

  • Managing incoming phone calls including allowing your superstar customer service skills to shine
  • Consulting billing (this can be trained), uploading referrals (training available)
  • Managing consulting sessions and meet and greet (this can be trained), with an above-and-beyond manner to make our patient’s day.
  • People skills to assist in making a difference in our patient’s lives.
  • IT savvy, with skills to troubleshoot if needed.
  • A warm and engaging telephone manner.
  • Managing our email inbox on the days you work.

 

To be successful you will be/have:

  • Previous Medical Reception experience (Speciality viewed highly)
  • Medical Software experience (Gentu preferred)
  • Impeccably presented, verbally, written and in person
  • A true team player, this cannot be overstated – we love our team!
  • Have strong attention to detail coming only second to your passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Punctuality and reliability
  • Customer service skills that are exceptional (this cannot be overstated)
  • Excellent organisational and administration skills and work ethic
  • Outstanding interpersonal skills and good initiative

 

Hours/Days:

Tuesday and Thursday 8:30am till 4:30pm (fixed days and non-negotiable)

 

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref No: 954

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

953 – Accounts/Patient Finance Manager – West Perth

Full Time Accounts/Patient Finance Manager

  • Brilliant team and working conditions – Oral Maxillofacial Practice
  • Reporting to Principal Surgeon –attractive remuneration package
  • Parking on-site – state of the art practice – West Perth

Are you proud of your complex theatre billing/account management skills particularly in the medical industry?  Do you want a position with growth?

About us
Oral Surgery Consultants is an established expanding Oral Maxillofacial practice seeking a professional, highly organised, and experienced Finance Co-ordinator for our practice.

Our Surgeons and practice are renowned for being a centre of excellence. Providing our patients with a seamless journey during their clinical experience.  We make a difference in our patient’s journey. We are expanding and require an Accounts/Patient Finance Manager full time.

About you
Your role will be to provide medical practice financial services to our practice (3 Surgeons, 2 sites with support from our external Accountant).  You will be directly reporting to our Principal Surgeon and be part of the management team.

You have come from a medical practice background, with extensive understanding and experience in theatre billing management, and accounts payable and receivable. You will be one of two managers reporting directly to the Principle.

This is a new pivotal position and has growth potential.

Our requirements are:

  • Professional in your presentation, written and verbal communication
  • Having previous financial reporting experience including working in a private practice setting
  • Xero Accounting Software experience (including either extensive experience and/or qualifications in bookkeeping) including reconciling Xero banking receipts with our medical software.
  • Medicare billing, batching and receipting
  • Manage PRODA delegation
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams
  • ADF Bupa billing processing and receipting
  • Possess excellent organisational skills, outstanding work ethic and punctuality.
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • ECLIPSE billing processed and receipted
  • Manage the full cycle of theatre billing, including payment 2 weeks prior to surgery, and emailing receipts to patients and refunds/reimbursements – ensuring all theatre billing is accurate
  • Processing incoming deposit payments
  • Managing of the accounts payable function
  • Investigation into health funds exception and rejection
  • Following up overdue (bad debts) from patients
  • Organising patient rebates
  • Educate and inform patients on claiming processes and requirements
  • Experience with theatre bookings, in room procedure bookings and surgical quoting and billing viewed favourably
  • Liaising with hospitals, health funds, external practices and other stakeholders

Traits:

  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear and concise communicator who pre-empts our practice’s needs, who is proactive not reactive
  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Extreme attention to detail, with a drive to have the financial area of the practice running at an optimum
  • Honest, trustworthy, loyal, and dependable with a strong work ethic
  • Friendly with quiet confidence, always happy to assist others

Experience:

  • Must have minimum two (2) years experience in Accounts Management including complex Theatre Billing.
  • Private Specialist experience is viewed highly

Days: 5 days per week (9 day fortnight can be negotiated)
Hours: 8:30 am till 5:00 pm (30-minute unpaid lunch per day)

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

The successful applicant will be rewarded with a supportive work environment as well as a very attractive remuneration package, dependent on experience. Apply now quoting reference 953.

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951 – Medical Receptionist – East Melbourne

Full Time Medical Receptionist 

  • Utilise your customer service skills to upskill to a Medical Receptionist  
  • East Melbourne location – Urology private practice – Parking – Genie 
  • Bright light modern office – Amazing opportunity to join a Surgical Practice  

Do you pride yourself in your Customer Service Skills?  Do you just love helping people?  Are you engaging, vibrant and have a can-do attitude with a great telephone manner? Then read on. 

Do you thrive on following processes/procedures?  Then we want to hear from you. This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a specialty medical practice is NOT a requirement (customer service, GP, and Allied Health experience are welcomed)!  Along with your blue-chip customer service skills, experience and can-do attitude. 

About Us
We are a renowned Urology Practice, who are known for our outstanding customer service and patient care.  We have two surgeons, and to say they are amazing and lovely would be such an understatement. Along with our Practice Manager (who you will report to) and Senior Secretary we have a team that cannot be overstated, we are just missing one element – you!  The vibe and atmosphere within the practice are professional as well as caring and supportive. 

About You 

You have come from a strong customer service background, and have a strong work ethic, you love to learn and upskill and want to go on to have a fantastic and rewarding career in the medical industry. You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, and professionalism (verbal, written and presentation). We want you to assist us in making a difference in the patient’s lives, during such a stressful time. 

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeons.  Our preferred candidate thrives in a fast-paced environment and excels in following processes and procedures so our Practice runs smoothly and efficiently.   

Our ideal candidate will have the following: 

  • Experience in excelling at customer service in any industry (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude 
  • Professional appearance and demeanour in writing, in person and on the phone 
  • Experience using multiple types of software and the willingness to learn more (Genie experience preferred) 
  • IT savvy – your IT skills are your pride and joy!  
  • Ability to work independently with initiative and also love being part of our fabulous team 
  • Ability to work well under pressure, multi-task in a busy environment and be open to direction to ensure the smooth running of the Practice 
  • Constantly takes pride in their work and productivity, loves to assist and is flexible in times of demand

Responsibilities will include: 

  • Welcoming patients into the practice in an efficient, friendly and courteous manner 
  • Delivering exceptional customer service at all times 
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting 
  • Collecting and entering patient details including uploading referrals and reports 
  • Answering phone calls and enquiries in a professional and friendly manner 
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the Practice Manager 

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional Urological Surgeons who are recognised leaders in their field. 

Appropriate remuneration based on skills and experience. 

Hours:

Monday to Friday 9:00 am – 5:00 pm (flexible with hours and days, late start early / finish considered)

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 951.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS